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Comfort Inn

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Comfort Inn
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41 Reviews from our TripAdvisor Community

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Showing 41: English reviews
Reviewed 31 July 2016

The room was clean and the hotel was in a decent area with nearby restaurants. What I liked was the service, the attendant was very professional and helpful, she went out of her way to ensure I was taken care of.

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Helpful?
1Thank Tim O
MIKE P, Manager at Comfort Inn, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to...

Winchester, Kentucky
Reviewed 25 July 2016

We come out to Henderson a couple of times a year for the races at Ellis Park. This hotel's been our home away from home for the last five or six years. The place just seems to have lost its edge. Promos say the chain has gone "100% smoke-free", but this apparently doesn't apply to the pool area as there...

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Helpful?
1Thank BruinBrother
MIKE P, Manager at Comfort Inn, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding smoking in pool area and hair in the pool. We do have 100% smoke-free in side the hotel. However, outside guest can smoke which is pool...

Woodlawn, Illinois
Reviewed 12 February 2016

We stay here two or three times per year. Always well kept, and a good value. Consistently good and reliable. Typical amenities, and restaurants near by. Just a quick trip to Evansville if you are going that way.

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2Thank Michael P
MIKE P, Manager at Comfort Inn, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

Indianapolis, Indiana
Reviewed 21 September 2015

On a business trip to Evansville, IN, I checked gas and hotel prices online in that city as well as right across the Ohio River in Henderson, KY. In both cases, Kentucky was a better value. Realizing that pricing often depends on daily market conditions, this may not always be the case. My experience with this hotel was very positive....

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3Thank JohnnyK5341
MIKE P, General Manager at Comfort Inn, responded to this review

Thank you for taking the time to let us know about your visit. We take great pride in our hotel and will strive to keep the level of service and cleanliness maintained. Hope to see you again soon.

Wyoming, New York
Reviewed 6 September 2015 via mobile

My husband and I stayed here for the night while we were passing through the area. We got an accessible room because it was available and was $10 less than the next available room. The room was spacious, clean and comfortable. They only left two bath towels in the room, so you will have to ask for more if you...

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Helpful?
2Thank DeannaB68
MIKE P, General Manager at Comfort Inn, responded to this review

It is great to hear from our guest. We certainly appreciate you taking time out of your day to let us know how we did. We hope you come back soon and let us thank you in person.

Knoxville
Reviewed 2 September 2015

I was not pleased with this stay at all. I made a mistake on my arrival date and I was charged for the room tried to speak with manager no luck he would not give me a credit. The hotel is ok but you can tell everything is done bare minimum especially housekeeping. There was a large stain on the...

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1Thank Rick C
MIKE P, General Manager at Comfort Inn, responded to this review

We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. Per hotel policy there is a one night charge and the reservation is canceled...

Ft. Wayne, IN
Reviewed 6 August 2015

Due to a mix up on TA I ended up at this Comfort Inn. Check in was fast and the property appeared clean and neat. The room was just average and the chair at the desk had a big spot and a small hole in the seat. The rest of the room was very clean but the high temperatures and...

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Helpful?
Thank george29938
MIKE P, Manager at Comfort Inn, responded to this review

It is great to hear from our guest. We certainly appreciate you taking time out of your day to let us know how we did. We hope you come back soon and let us thank you in person.

Knoxville, Tennessee
Reviewed 28 July 2015

I stayed at this hotel for business due to the other options in this town not looking too good. I arrived and immediately regretted my decision not to drive to another town. The vent overhead had what appeared to be black mold growing all over it. The smell was consistent with a poorly maintained building. The checkin process was ok....

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Helpful?
Thank jrking8211
MIKE P, General Manager at Comfort Inn, responded to this review

Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to Henderson KY.

Nashville, Tennessee
Reviewed 24 March 2015

I went into this hotel on 3/24/2015 to get a room. As I stood at the front desk, the young lady working the desk refused to acknowledge me as she played with photos on her smartphone as she stood directly in front of me. After waiting several minutes for her to finish I left to get a room at another...

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Helpful?
Thank Tim A
MIKE P, Manager at Comfort Inn, responded to this review

Thank you for your feed back. I am sorry to hear that you weren't satisfied with the competence of our front desk person. We will discuss the your concern with person. Thanks Again.

Verandagirl
Reviewed 15 March 2015

It is rare that I am disappointed by a Comfort Inn, and this was again a pleasant stay. Check in was quick and efficient. Desk clerk was very friendly. I stayed in room 303 and it was very comfortable. Roomy, with a work desk, lazy boy chair, king bed and micro-fridge. I love the combination of soft and firm pillows....

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Helpful?
Thank verandagirl
MIKE P, Manager at Comfort Inn, responded to this review

We are so glad you enjoyed your visit. Keep us in mind your next trip through the area. Thank You

20 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Breakfast Available
  • Free Parking
  • Dry Cleaning

Additional Information about Comfort Inn

Address: 2820 US Highway 41 N, Henderson, KY 42420-2049
Region: United States > Kentucky > Henderson
Price Range: £74 - £81 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 55
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Also Known As:
Comfort Inn Henderson
Henderson Comfort Inn
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Questions & Answers

Questions? Get answers from Comfort Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Third floor avoids noise from tenants above you. Back side of hotel quieter than the frontside.”
 of 5 bubbles BruinBrother, 25 Jul 2016 | Read review
“First floor rooms available”
 of 5 bubbles michaelpN2926QR, 11 Feb 2016 | Read review
“Try to get the staff to notice that you are in the hotel and needing to book a room.”
 of 5 bubbles 117tima, 24 Mar 2015 | Read review
“I got a unit next to the door since I am handicap and need to be able to get my stuff to room easy.”
 of 5 bubbles karlao835, 13 Jul 2014 | Read review
“They have two sizes of their double bed rooms--be sure to book the bigger one.”
 of 5 bubbles hockeygypsy, 18 Mar 2013 | Read review
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