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Holiday Inn Express Louisville

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Holiday Inn Express Louisville
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73 Reviews from our TripAdvisor Community

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Showing 72: English reviews
Nashville, Tennessee
Level Contributor
52 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 21 October 2016 via mobile

I stayed in a king room suite. It was very roomy with a desk, couch and full kitchen. The kitchen had a Keurig coffee maker, microwave stove and full-size refrigerator. The bed was very comfortable and I slept extremely well. There was also a hair dryer, iron, and ironing board. The hotel and my room were very clean. The breakfast... More 

Helpful?
Thank Tim A
Angelia Gill T, Guest Relations Manager at Holiday Inn Express Louisville, responded to this review

First and foremost thank you for choosing our hotel to stay at while in the Louisville Area, second thank you for taking the time out of your busy schedule to post your review on your stay with us. I was very pleased to read that we met your expectations and that we will see you again in the future. Again... More 

USA
Level Contributor
437 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed 12 October 2016

Roofers made stay pretty intolerable. Another HiEx that's lit up like a Christmas tree, effectively limiting sleep. Not on my return to list. Otherwise tolerable amenities for a HIEx. Not much more to say.

Helpful?
Thank BlueHenFlyer
IHGService, Guest Relations Manager at Holiday Inn Express Louisville, responded to this review

Dear BlueHenFlyer, Thank you for the candid review about our hotel. I am very sorry you were not able to fully enjoy your stay due to the noise disturbance from the roofers, and the lighting conditions. We value your feedback and patronage as an IHG Rewards Club Platinum Elite member, and would like to assure you your comments will be... More 

Germantown, Wisconsin
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 October 2016 via mobile

Well remodeling is taking place outside... absolutely no lights in parking lot and no security in site. Hoping our car isn't broken into overnight. We are staying two nights. Would have been nice to have been told this when we checked. Please call ahead before you book. Construction looks like it's gonna be awhile. Be safe and choose somewhere else... More 

Helpful?
Thank ritahubs
Angelia Gill T, Guest Relations Manager at Holiday Inn Express Louisville, responded to this review

Thank you for your feedback on your stay with us in the Louisville Area. First and Foremost please accept our apologies that we were not able to met or exceed your expectations. While we never want to hear that someone's stay was less than perfect, we always appreciate the opportunity to hear our guest on what we can do to... More 

Louisville, Kentucky
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 13 September 2016 via mobile

This HOTEL HAD IT ALL... Very nice room .. Pool... Whirlpool...clean and good to go... This Hotel is nice for out of town guest and for locals that just want to get away... It Has a breakfast that you leave home to come.... Pancakes... Yummmm.

Helpful?
Thank wayne A
Angelia Gill T, Guest Relations Manager at Holiday Inn Express Louisville, responded to this review

Thank you Wayne A, First and foremost for choosing our hotel to stay at, second for taking the time to post your feedback with us on your stay. I am so glad that you enjoyed your stay with us and those yummy pancakes, and very pleased that we met and exceeded your expectations. We hope to see you again real... More 

Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 21 July 2016 via mobile

I've stayed at this Holiday Inn property on several different occasions for the past three years. The location is very convenient for staying on the east side of Louisville and you can easily walk to a variety of restaurants. I'm always impressed with the cleanliness of the lobby, pool, and breakfast areas. In addition to free breakfast, this hotel provides... More 

Helpful?
Thank Wayne S
IHGService, Guest Relations Manager at Holiday Inn Express Louisville, responded to this review

Dear Wayne S, Thank you so much for staying with us and for taking the time to leave us your feedback. I am delighted to hear that our location is convenient for your needs and apologize for the shortcomings due to the on going renovations. Your review is vital for improving the service and quality we offer to our valued... More 

Indiana
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 June 2016

This hotel was booked for a family reunion. Reservations went smoothly, and hotel staff didn't seem bothered by our groups that gathered in the lobby to chat. The front desk staff was awesome - especially Cyndi who went out of her way to assist. We stayed for three nights and found our room to be very clean. The bed was... More 

Helpful?
Thank crosscountrywanda
Angelia Gill T, Guest Relations Manager at Holiday Inn Express Louisville, responded to this review

Thank you for taking the time to post your review on your stay with us. I was please to know that we met and exceeded your expectations. I will make sure to share your review with our staff, which takes great pride in serving our guest from check in to check out. Thank you again for the feedback and we... More 

Ohio
Level Contributor
135 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 8 June 2016

We stayed here for 1 night for a wedding we were attending. My daughter ended up getting sick and the night desk attendant was very helpful getting us new bedding and some room freshener. We also enjoyed the pool and spa area. I would stay here again when visiting.

Helpful?
Thank Heather J
Angelia Gill T, Guest Relations Manager at Holiday Inn Express Louisville, responded to this review

Thank you Heather, for taking the time out of your schedule to post your review on your stay with us at our hotel. I was glad to read that our staff took care of you and your family, and that we met and exceeded your expectations. I will share your review with our staff, which our staff takes great pride... More 

Henderson, Nevada
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 June 2016

We thought we were at a different site & discovered that we had a reservation here. Tessie -at the front desk - was VERY helpful, giving a great local restaurant recommendation (especially if you like barbecue), additional assistance with boarding passes and an extra coffee 😊☕️. Thanks Tessie!

Helpful?
Thank Kari S
Angelia Gill T, Guest Relations Manager at Holiday Inn Express Louisville, responded to this review

First and foremost thank you for choosing our hotel to stay at wile in the Louisville Area, second thank you for taking time out of your busy schedule to post your review with us on your stay. I'm glad that we met your expectations. Again thank you for allowing us to service you and we hope to service you in... More 

West Bloomfield, Michigan
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 29 May 2016

First, on arrival we were very warmly greeted by the reception desk. Everything was in order with our reservation and we were processed in quickly - as soon as they had our name they efficiently had everything ready to go. The kids were invited to have some complimentary cookies and popcorn. Very Southern politeness, hospitality, and great efficiency that started... More 

Helpful?
Thank Aaron K
Angelia Gill T, Guest Relations Manager at Holiday Inn Express Louisville, responded to this review

First and Foremost thank you for choosing our hotel to stay at while in the Louisville Area, second thank you for posting your review with us on your stay. I was very please to read that we met your expectation, and I will make sure that I share your review with our staff, which I know they will be as... More 

Denver, Colorado
Level Contributor
88 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 26 May 2016 via mobile

Dirty, moldy, smelly room... No need to mince words. Arrived very late, staff was competent, entry area and main hallway appeared recently remodeled. Unfortunately, our room was not clean, clearly had not been vacuumed. Hair from prior guests all over bathroom, trash behind desk, mold in bath/shower. Smelled like musty old place. Informed staff of room disappointments as we checked... More 

Helpful?
1 Thank TIGRGR
Angelia Gill T, Guest Relations Manager at Holiday Inn Express Louisville, responded to this review

Thank you for your feedback on your stay, while we never want to hear that someone's stay is less than perfect, we always appreciate the opportunity to hear from our guest on what we can do to improve our services. We are making changes and updating. Please accept our apologies that we were not able to exceed your expectations. Thank... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Holiday Inn Express Louisville

Address: 1620 Alliant Avenue, Jeffersontown, KY 40299
Region: United States > Kentucky > Jeffersontown
Price Range: £91 - £134 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Louisville 2.5*
Number of rooms: 82
Reservation Options:
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Also Known As:
Holiday Inn Express Louisville Hotel Jeffersontown
Holiday Inn Jeffersontown
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Questions & Answers

Questions? Get answers from Holiday Inn Express Louisville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Hotel is along I-64 East so it has good accessibility.”
 of 5 bubbles crosscountrywanda, 26 Jun 2016 | Read review
“3rd floor was excellent and quiet.”
 of 5 bubbles aaronk506, 29 May 2016 | Read review
“I like the top floor because my son has autism and you don't have anyone over your head, but the hotel was quiet at night anyway.”
 of 5 bubbles DeniseE927, 9 Nov 2015 | Read review
“Any room is quiet.”
 of 5 bubbles 816DavidC, 4 Sep 2015 | Read review
“I prefer the first floor rooms. Easy to get in and out. Parking is limited in the front so it's nice to be able to use the door in the back and be close to your room or the stairs.”
 of 5 bubbles grayguitar, 21 Jul 2014 | Read review
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