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Comfort Inn & Suites

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103 Reviews from our TripAdvisor Community

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Showing 103: English reviews
Kentucky
Reviewed 5 June 2014 via mobile

We stay at this hotel every year and it made some great improvements. It used to be a Holiday Inn and is now Comfort Inn. The carpet and bedding is new and the beds are very comfortable. Everything else is ok. The treadmill didn't work in the fitness center and in my friends room, they found a hair in the...

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Helpful?
Thank travellvr09
Green
Reviewed 27 May 2014

We had a positive experience at a decent price for a holiday weekend. We would return again. We had one minor issue when we checked in. The air conditioning unit was not working in our room but they switched us to next room and it was perfect. The breakfast was respectable. Word of Warning: There are two 'Comfort Suites' at...

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Thank GreenMark
RhondaRucker, General Manager at Comfort Inn & Suites, responded to this review

We would like to thank you for staying with us and your feedback. We are working hard at upgrading our services here at Comfort Inn and Suites and look forward to you returning. Sincerely, Rhonda Rucker General Manager Comfort Inn and Suites

Detroit, Michigan
Reviewed 24 May 2014

Upon arrival the room seemed fine, minus a HAIR IN THE SINK and the fact that our door would only lock from the inside with great effort. My travel companion and I showered and went to bed. The next morning there was a very slight musty/mildew smell in the bathroom, but being that we had tickets to an event taking...

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1Thank cj11112014
RhondaRucker, General Manager at Comfort Inn & Suites, responded to this review

We are very appreciative of your feedback. We have since addressed the issues with the room and revised our communication between shifts. I am sorry your stay was not wonderful with us and want you to know that everything has been addressed. Sincerely, Rhonda Rucker General Manager

lexington,ky
Reviewed 7 May 2014

The beds were very comfortable. I stayed here 2 nights on business. The downfall is the shower curtain will not keep the water in the shower and causes the bathroom floor to flood. The fixtures in the bathroom show lots of rust and need replaced.

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Thank limo4fun
SC
Reviewed 24 February 2014

I have family in the area and choose this hotel when in town. Last time I posted about this hotel, I was rather up beat. A lot is still good, but I found more things that worry me. Strangely there is no phone in my room, not a big concern since I use my mobile for any calls, but why...

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Thank TuesdayWednesday
IHGCare, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Dear TuesdayWednesday, We appreciate you taking the time to share your feedback regarding your stay with us. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. I am sorry our hotel fell short of your expectations this particular day. The feedback we receive from our valued guests,...

Port Austin, Michigan
Reviewed 18 February 2014

stopped by chance as we were travelling. Very pleasant and helpful staff. very clean rooms, pool was nice temperature, although there is definitely repainting needed around the edges. Our room was a king Jacuzzi next to pool, just as we requested. Breakfast was as expected at an HIE. Recognized priority club membership. Good parking. Helpful recommendations. the pool repainting is...

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Thank BandBTraveler88
Dundee, OH
Reviewed 16 January 2014

We have family in La Grange and this has ALWAYS been the hotel we stay in because it's convenient, has free breakfast, and a decent pool. I don't know what is going on there now, but this hotel needs some SERIOUS attention. When we checked into our room, it was weird. The beds looked like a child had made them...

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1Thank amishamy
Reviewed 7 December 2013

I have stayed at this Holiday Inn Express several times before so when a winter storm made travel dangerous I decided to stop here for the night. In the past the staff has always been pleasant and helpful. The young man at the desk was new and by himself, but he did a good job of handling the crowd, most...

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1Thank NoScreenName1960
Wisconsin
Reviewed 4 November 2013

I stayed here as part of the National FFA convention this past week. I have never experienced a worse hotel in all of my travels. The DO NOT DISTURB sign was regularly ignored. Once, I was in the shower and I came out to see that my tea had been spilled and a note left saying they would not service...

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Helpful?
Thank LibraryLynn
IHGCare, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Dear LibraryLynn, Thank you for taking the time to provide feedback on your stay. It is unfortunate the room conditions, and your interactions with the staff prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look...

Saint Louis, Missouri
Reviewed 20 October 2013

This is, by far, the worst hotel I have ever stayed at in my life! The smell is horrible throughout the entire hotel. I can't begin to tell you what it is. Kinda like mold and mildew mixed with a pungent body odor. The rooms are not clean at all. Our floor had a tacky, sticky feel to it and...

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2Thank Barbara W
IHGCare, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Dear Barbara W, Thank you for your recent stay with us and reviewing our property I am disappointed to hear that your experience with us was not what you expected. I sincerely apologize for the dissatisfaction you had with the level of cleanliness and truly sorry for the room condition fell below your standards. Kindly be assured that we treat...

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Comfort Inn & Suites

Address: 1001 Paige Pl, La Grange, KY 40031-9108 (Formerly Holiday Inn Express La Grange)
Region: United States > Kentucky > La Grange
Price Range: £61 - £161 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 57
Reservation Options:
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Also Known As:
Holiday Inn Express La Grange Hotel Lagrange
Holiday Inn Lagrange
Lagrange Holiday Inn
Holiday Inn Express Lagrange
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Questions & Answers

Questions? Get answers from Comfort Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a front facing room so you can keep an eye on your car in parking lot.”
zzzbrad, 24 Mar 2017 | Read review
“excellent a/c unit so quiet”
shaileshvandita, 3 Mar 2017 | Read review
“top floor is the quietest, but also ground floor is closest to indoor pool”
meganelston91, 22 Feb 2017 | Read review
“check the condition of the room and request to be moved if it isn't good”
rebeccas63, 21 Feb 2017 | Read review
“Keep going til you find one that fits your needs.”
735janellm, 21 Aug 2016 | Read review
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