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Red Roof Inn Lexington South

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Red Roof Inn Lexington South
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143 Reviews from our TripAdvisor Community

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Showing 143: English reviews
Reviewed 2 days ago NEW

Where do I begin? Cyndi was courteous, kind and helpful with all of my family's needs while we were there. She was even able to point out the best restaurants and night-life within the immediate area. 5/5 stars, we will be back when we're able to be in the area again.

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Helpful?
Thank Sarah T
Reviewed 4 days ago NEW

Like most economy hotels this Red Roof isn't more then that, economy. Its rooms are standard and basic, but nice. They have remodeled since I was there last, probably over 5 years, but the no carpet in the bedrooms is nice (except under the bed). The lobby was nicely decorated for the holidays as well. The things that makes this...

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Helpful?
Thank chloepuff23
redroof184, General Manager at Red Roof Inn Lexington South, responded to this review

What a very kind review! You are correct, it is truly the people who make the difference. I have a lot of great employees who care about our guests and care about the property. Having employees that care about our guests experiences is one of the many factors that helps to set us apart from other economy scale hotels. We...

Reviewed 6 days ago NEWvia mobile

We started coming to this Red Roof actually in October due to a child that we had that was very sick and needed to be near the hospital that takes a lot of accommodating most hotels don't do it or complain not once have they, front desk is the main reason we were there and Cindy Marla Chris and Wendy...

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Helpful?
Thank MedicalMom2016
redroof184, General Manager at Red Roof Inn Lexington South, responded to this review

Wow! That was a very thoughtful review. I am so very appreciative of my staff who takes good care of our guests. Many of our guests stay here because of having loved ones at the hospital. During that time, we want to try and show hospitality. We want all of our guests to feel welcome and to have clean comfortable...

A TripAdvisor Member
1 review
Reviewed 1 week ago via mobile

The staff at this establishment ere friendly, inviting and helpful. Cyndi was especially helpful and went out of her way to make sure our family was taken care of. I would recommend this particular Red Roof Inn to any family or friend.

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Helpful?
Thank A TripAdvisor Member
redroof184, General Manager at Red Roof Inn Lexington South, responded to this review

Thank you for taking the time to tell about your experience. Cyndi has only been with us for a few months. During that time, I have received multiple compliments from our guests about her high level of service. We are very fortunate to have her on our team. We are also very fortunate to have loyal guests who take the...

Reviewed 1 week ago

The room had some issues, but when we told the front desk, they helped fix the problem right away. When I booked the rooms for our group I had many changes and Windy was very professional and courteous every time I spoke with her. She also checked us in, where I had a major issue, and she handled it like...

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Helpful?
Thank G8092PDjaneg
redroof184, General Manager at Red Roof Inn Lexington South, responded to this review

I'm sorry to hear that you had troubles during your stay. It does please me to hear that Windy was able to deliver excellent service in helping to rectify the situation. We often receive a lot of compliments on Windy's service. I will be sure to share your comments with her and the rest of the staff. We look forward...

Memphis, tn
Reviewed 3 weeks ago

It was great and near Lexington Green; we ate at Fresh Market and enjoyed the huge Joseph Beth Bookstore all decked out for Christmas. Hotel was in a great location. The room was recently remodeled it seemed and was very compfortable.

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Helpful?
Thank Michelle T
redroof184, General Manager at Red Roof Inn Lexington South, responded to this review

Thank you for taking the time to share your experience! Our location is a main selling point for many of our guests. We are very close to many shopping areas, restaurants, multiple hospitals and the University of Kentucky. We also get a lot of compliments on how many people love the design and convenience of our guest rooms. We are...

Middlesboro, Kentucky
Reviewed 3 weeks ago

First I might say the lady at the desk Sunday night when we checked in was superior, she needs to be at a. Classy motel. Went to the room, bathroom dirty, soap open from the last guest still there, floor dirty. Room had vinyl flooring with rugs down, both were dirty. Looked as if they had not been cleaned in...

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Helpful?
Thank Shirley M
redroof184, General Manager at Red Roof Inn Lexington South, responded to this review

Thank you for taking the time to bring these concerns to my attention. I have shared your concerns and comments with the staff member who was assigned the room. It is not acceptable for our guests to not have clean rooms with functioning devices. I also personally made sure that the phone cord is in the room and the phone...

Georgia
Reviewed 4 weeks ago

Hotel is very conveniently located. 2 1/2 miles from Commonwealth Stadium. Very easy to find. Check in was easy and efficient. We had a third floor King room. Room was clean and tastefully decorated. Although it was small, we weren't spending a lot of time in the room, so that was OK. No refrigerator or microwave. No breakfast. Doors opened...

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Helpful?
Thank JTDawg
redroof184, General Manager at Red Roof Inn Lexington South, responded to this review

We appreciate that you took the time to share your experience. We always appreciate our guests feedback. Football weekends are always busy times for the hotel. We love having the football fans come visit us for the weekend. As you had mentioned, we are very close to Commonwealth Stadium. Many fans stay with us for the convienence. I wanted to...

Reviewed 4 weeks ago via mobile

After driving for six hours exhausted from Memphis to Lexington.The front dest attendant made my stay so much easier.Offered me coffee and was just as nice as he could be. Chris Dalton thanks for being so patient I know I was grumpy and maybe a little intolerable but you kept great composure and offered great service if more people showed...

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Helpful?
Thank Genora K
redroof184, General Manager at Red Roof Inn Lexington South, responded to this review

Thank you for your kind and thoughtful words! Many of our guests come through the door exhausted from long days of travel. We look forward to doing our best to make you feel welcome and hopefully relieve some of the stress from the drive. Chris is a very kind person and I have received multiple compliments just like yours about...

Reviewed 23 October 2016 via mobile

Well, Cindy tried to make us happy. I was with my elderly parents who needed a room with a slip proof tub mat. Our first room smelled like smoke so we were immediately transferred to another room. Then as we were about to sleep, the AC was moldy , so we covered it and brought it to Cindys attention. The...

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Helpful?
Thank NinafromAustinTx
redroof184, General Manager at Red Roof Inn Lexington South, responded to this review

I want to apologize for the troubles you experienced during your stay. This is not what we want for any of our guests. I am going to check with Cyndi the next time she is working and make sure you get further adjustments for all of the troubles you had during your stay. I can truly empathize how inconvenient and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms

Additional Information about Red Roof Inn Lexington South

Address: 2651 Wilhite Dr, Lexington, KY 40503-3301
Region: United States > Kentucky > Lexington
Price Range: £43 - £69 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Lexington South 2*
Number of rooms: 117
Reservation Options:
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Also Known As:
Red Roof Inn Lexington South Hotel Lexington
Lexington Red Roof Inn
Hotel Style:
#4 Best Value Hotel in Lexington
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Lexington South staff and other travellers.
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TWEED
over a year ago

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Questions? Get answers from Red Roof Inn Lexington South staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“call the front desk for a good rate and room”
 of 5 bubbles chloepuff23, 6 Dec 2016 | Read review
“Go elsewhere”
 of 5 bubbles shirleymX450ZF, 14 Nov 2016 | Read review
“Third floor was very quiet.”
 of 5 bubbles JTDawg, 7 Nov 2016 | Read review
“All the rooms are great, but because I stay for weeks at a time usually, the King Suite is awesome.”
 of 5 bubbles 642kerryt, 21 Sep 2016 | Read review
“Have stayed in the king size roomand the double bed room ,both are nice and clean!!!”
 of 5 bubbles rosemaryh561, 22 May 2016 | Read review
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