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Hilton Lexington Suites

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591 Reviews from our TripAdvisor Community

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Showing 582: English reviews
Reviewed yesterday NEW

We were with another couple in town for a U.K. Basketball game. Hotel was very conveniently located near Rupp Arena without being downtown. Staff was incredibly friendly and accommodating. Our stay included the breakfast buffet which was amazingly solid and great experience. We were so impressed as we watched Dan, the chef make his way from table to table to...

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Helpful?
Thank Lee O
Cincinnati, Ohio
Reviewed 3 days ago NEW

I was in Lexington for a business trip and one of the offered hotels was the Hilton Lexington Suites. I was disappointed by the hotel on a couple of levels. My first disappointment came when I went to shower my first night and was unable to turn on the water in the tub. Along with that, the tub had a...

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Thank jerseyp17
Columbus, Ohio
Reviewed 1 week ago

I was having health issues and paid extra to get the jaccuzi tub. Wow what a waste of money. I would have been better off sitting in a bathtub moving water with my hand. And to top it all off, they took away the free continental breakfast and they don't tell you. So once I ate my breakfast, now they...

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Helpful?
Thank kchandlerracing
hazard, United States
Reviewed 2 weeks ago

My stay was great. I plan on staying again. The staff was great. The food at breakfast was great. This is place was in a great location to where I was going. The room was really clean. I loved the view that I had from my room. The room was very clean. The water fountain and things was great. I...

Review collected in partnership with Hilton Hotels & Resorts
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Thank pattiem2017
Lexington, Kentucky
Reviewed 3 weeks ago

My wife and I wanted a special experience for our anniversary. We were dissapointed with the dated room. The room was dirty and had a very weird old smell. It was so bad we ended up leaving before we were even there 30 minutes and went to a different hotel

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank M6616AV
Pam A, General Manager at Hilton Lexington Suites, responded to this review

Dear M6616AV, I am so sorry to hear about the issues with your hotel room and that you ended up celebrating your happy event at another hotel. We understand that the room may appear dated and agree it is time for some updates. The hotel will begin an extensive renovation in February that will modernize our entire facility. I hope...

Reviewed 3 weeks ago via mobile

I stay here twice a year and it's always great. The bar is the best feature. The rooms are large and I always get the best sleep of my life on the beds. I noticed on this stay a difference in the details. It's not as perfect as it usually is. Employees on their phones, a little mold in the...

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Thank Greg D
Lexington, Kentucky
Reviewed 4 weeks ago

This hotel is usually excellent. Had an issue with the maid service on the cleanliness of one of the beds. A little short on washcloths and no glasses to drink from. The breakfast was wonderful and the breakfast staff was great. The front desk people were great also.

Review collected in partnership with Hilton Hotels & Resorts
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Thank dianebK1464XO
Mesa, Arizona
Reviewed 30 November 2016

It was a nice stay over all, I was disappointed that there wasn't any HHonors recognition. I understand if it is slow and everything is done but the FD agents probably shouldn't be on their phones when guest are walking through.

Review collected in partnership with Hilton Hotels & Resorts
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1Thank FVEaston
Pam A, General Manager at Hilton Lexington Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to review our hotel. We appreciate that your overall stay was nice and you rated us 5 stars. However, our Hilton Honors Guests are our most important ones and deserve to be recognized each and every time they visit us. I apologize that this was not the case upon arrival. Furthermore,...

United States
Reviewed 29 November 2016

Given wrong room number on key holder and verbally. Attempted to get in wrong, key did not work had to go back to front desk to find out it was written wrong and given verbally but had a different number assigned in computer. Only a "sorry" and I had to still pay for the room and nothing else was given...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank viviano223
Pam A, General Manager at Hilton Lexington Suites, responded to this review

Dear viviano223, Thank you for taking the time to write a review of our hotel. I am sincerely sorry that a mistake was made and you were inconvenienced by having to visit the front desk twice. I know that when traveling you just want to go straight to your room without hassle. We try very hard to get it right...

Raleigh, United States
Reviewed 21 November 2016

Bathroom sink was completely stopped up; not what I wanted to deal with within minutes of entering the room and after just using the toilet. If this was not bad enough, the almost hour of pulling hair from the main drain running between floors into my room (a lot of rotten hair) and seeing raw sewage on the floor and...

Review collected in partnership with Hilton Hotels & Resorts
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Thank J3321ORmichaelr
Pam A, General Manager at Hilton Lexington Suites, responded to this review

Dear J33221ORmichaelr, Oh my gosh! I am so sorry that this occurred during your stay. You encountered a plumbing situation that you should not have had to deal with by a guest. I sincerely apologize. We have pulled your room number and are in the process of fully snaking drains to insure that this does not happen to any other...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Full service, all suite hotel with atrium interior. Connected by walkway to shopping, dining and entertainment. ... more   less 

Additional Information about Hilton Lexington Suites

Address: 245 Lexington Green Circle, & Nicholasville Road, Lexington, KY 40503-3309
Region: United States > Kentucky > Lexington
Price Range: £118 - £232 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Lexington Suites 3.5*
Number of rooms: 174
Reservation Options:
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Also Known As:
Hilton Suites Lexington Green Hotel Lexington
Hilton Hotel Lexington Green
Hilton Lexington
Lexington Hilton
Hotel Style:
#7 Business Hotel in Lexington
#14 Romantic Hotel in Lexington
#16 Family Hotel in Lexington
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Lexington Suites staff and other travellers.
3 questions
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Dayton, Ohio
5 months ago
Arkansas
over a year ago

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Questions? Get answers from Hilton Lexington Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Noise from the bar carries more than you would think.”
  • Rusty, deteriorated area of the tub mentioned in my review.
 of 5 bubbles jerseyp17, 20 Jan 2017 | Read review
“Amenities are not worth the money”
 of 5 bubbles kchandlerracing, 16 Jan 2017 | Read review
“ask for a room overlooking the lake and not the parking lot”
 of 5 bubbles rfrommeyer, 15 Nov 2016 | Read review
“See if you can face the PnD, great window views.”
 of 5 bubbles markj927, 22 Aug 2016 | Read review
“We prefer the fountain side.”
 of 5 bubbles nikkisF9814FG, 28 Jun 2016 | Read review
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