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Quality Inn

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Traveller (34)
Room & Suite (22)
Pool & Beach (6)
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Overview
  • Excellent12%
  • Very good40%
  • Average15%
  • Poor12%
  • Terrible21%
Travellers talk about
“decent room”(3 reviews)
“pool towels”(3 reviews)
“other hotels”(8 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (78)
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78 results
Traveller rating
10
29
12
10
17
Traveller type
Time of year
LanguageEnglish
Travelers talk about these amenities: Free Wifi, Spa, Laundry Service, Fitness centre, Air Conditioning
10
29
12
10
17
Show reviews that mention
All reviewsdecent roompool towelsother hotelstypical breakfastexercise roombreakfast areawafflesthe wi firoom ratenight stayhot breakfaststaff was friendlygascerealhighwayplatinumclerk
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1 - 5 of 78 reviews
Reviewed 2 days ago via mobile

In town for USA football camp brought whole family. Stayed two nights got a great rate (we paid the same for just one night at the Hampton across road last year and that was special rate and it wasn’t as nice). They have recently remodeled...More

Thank 1979Charlee
Response from Harry P, General Manager at Quality InnResponded yesterday

We are so glad you enjoyed your stay so much with us. We appreciate the kind words. we hope to see you soon when you in Lexington. Thank you.

Reviewed 3 weeks ago via mobile

I stayed here with my family in March 2018. The front desk was accommodating when I told them the first room offered smelled of cigarette smoke. Our replacement room smelled fine. Queen sized beds and direct TV. They've obviously renovated, but the bathroom seems to...More

Thank Adam P
Response from Harry P, General Manager at Quality InnResponded 3 weeks ago

Thank you for your feedback. Your feedback is very important to us and it helps us improve our services. Please give me a call if you have any questions or would like to discuss anything.

Reviewed 3 weeks ago

My family and I just stayed at this Quality Inn on our way to the Smokies. We stayed two nights. When we arrived there was a very strong smell in the room, there were water stains on the hallway ceiling from leaks. We saw two...More

Thank Nita H
Response from Harry P, General Manager at Quality InnResponded 3 weeks ago

Thank you for your feedback. Please give me a call to discuss this matter. I do apologize for any inconvenience.

Reviewed 27 February 2018

I'm not one to complain and hate doing so but we had a horrible time at your hotel one thing after another..First when we got to the hotel the bedspreads and room were absolutely disgusting I don't even want to think what was on the...More

Thank pookieev
Response from Harry P, General Manager at Quality InnResponded 28 February 2018

Allow me to apologize on behalf of our hotel staff for failing to meet your expectations regarding cleanliness on your recent visit. I have shared your feedback with housekeeping and front desk department to ensure we handle these types of situations differently in the future....More

Reviewed 20 February 2018

clean room, great price, great experience, good breakfast area. counter check in clerk was friendly. this was in a relatively quiet; location as well. I enjoyed a restful night sleep and would stay here again if I was in this area

Thank Ruth M
Response from Harry P, General Manager at Quality InnResponded 22 February 2018

Thank you for perfect score. We are so happy to here you enjoyed the stay with us. We'll see you next time. GM.

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Spa
Hotel Amenities
Free Parking
Self-Serve Laundry
Breakfast included
Breakfast Available
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Spa
Heated pool
Indoor pool
Details
Price range
US$70 - US$156 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$70 - US$156 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (34)
Room & Suite (22)
Pool & Beach (6)
Dining (4)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
linnea56
6 August 2015|
Answer
Response from SLDPoint |
Hello, Yes, we have refigerators and microwaves in our rooms! We are under renovation and all of your rooms are fully up-dated.
1
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Room Tips
"Don't stay on the 3rd floor!"
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"Go somewhere else!"
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"we were in 105, first floor...we will be back"
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"drive right by this hotel"
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