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I travel through Louisville 3 times a month. I thought I’d give this new hotel a try. The hallway floor was stained and worn already. The carpets in my room had stains and what appeared to be food ground into it. There was something all...More
The Home 2 Suites by Hilton in Louisville is in excellent hotel. First, with the abundance of supplies in the kitchen which even included a dish washer, food preparation was possible. It was nice to be able to prepare food, especially while traveling.
Response from Krista T, General Manager at Home2 Suites by Hilton Louisville Airport Expo CenterResponded 5 July 2018
Thank you r0np23 for your wonderful review. We are so happy to hear that you enjoyed your stay with us. We look forward to seeing you the net time you come through town.
We went to KY for a small mini vacation before my daughter started Pre-K. We promised her that she would have a great time. When it comes to vacations and small family trips, both of my daughters always expect a nice hotel. Home2Suites made that...More
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I travel often so I was very excited to stay at this hotel as I've watched it being built while in the Louisville area on business. The property is in a great location with easy convenience to the Expo Center, Airport, campus and even downtown....More
Thank Natalie P
Response from Krista T, General Manager at Home2 Suites by Hilton Louisville Airport Expo CenterResponded 4 weeks ago
Thank you Natalie P for such a wonderful review. We are so happy to hear that you enjoyed your stay with us. Thank you so much for being patient with us while we work out the little kinks we have left to work out. We...More
I stayed at this location from 7/4-7/12. Morning of 7/10 after room had been cleaned I noticed phone charger which had been plugged into night stand since arrival six days prior was missing. I spoke with gentleman at desk. He verified through security only housekeeping...More
Response from Krista T, General Manager at Home2 Suites by Hilton Louisville Airport Expo CenterResponded 16 July 2018
Thank you joesupra for your review. We are very sorry for the issues you faced during your stay. When you came up to the desk to let us know what happened, we did apologize to you and we did explain to you the process of...More
Response from Krista T | Property representative |
Hello Harold! Thank you so much for your question. The hotel does not provide a shuttle to Churchill Downs. Due to all of the road closures by the Louisville Metro Police, we are only able to go so far before we can't go... More
Hello Harold! Thank you so much for your question. The hotel does not provide a shuttle to Churchill Downs. Due to all of the road closures by the Louisville Metro Police, we are only able to go so far before we can't go anymore, which is really just down the street from the hotel. The hotel is about a mile away from Churchill Downs and is within walking distance. Most people do walk to the Derby that stay in this area.
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"Ask for a room that doesn't have an adjoining room and try to call ahead to make sure they have the right..."