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Hilton Garden Inn Louisville Airport

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Traveller (64)
Room & Suite (43)
Dining (7)
Overview
  • Excellent58%
  • Very good28%
  • Average10%
  • Poor2%
  • Terrible2%
Travellers talk about
“churchill downs”(82 reviews)
“front desk”(111 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from Hilton Garden Inn Louisville Airport
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Louisville Airport
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (940)
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934 results
Traveller rating
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523
265
99
26
21
Show reviews that mention
All reviewschurchill downsfront desklouisville airportcardinal stadiumcracker barrelexpo centerrestaurant staffthe shuttle drivernice hotelbreakfast buffetroom was clean and comfortablehot tubbusiness tripwould stay here againfitness centerconvenient locationnice stay
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1 - 5 of 934 reviews
Reviewed yesterday

Hilton Garden Inns rarely let you down - and the Louisville Airport HGI is no different. The staff was *fantastic*! The breakfast server told me most of the staff has been there for 7+ years which says a lot about any establishment, especially a hotel....More

Thank MKThomson_Tours
Hotel's Favourite
Reviewed 23 January 2018

Very nice facility. Great staff. The hotel sent an automated satisfaction survey after my stay. I had a frustration that I brought up that was unique to my reservation and trip-timing. I usually complete these surveys for hotels and airlines but I've been conditioned to...More

1  Thank KMat1924
Response from JessicaSHGI, Manager at Hilton Garden Inn Louisville AirportResponded 26 January 2018

We are sorry that you had a disappointing experience during your stay with us. At Hilton, we always aim to ensure every guest feels cared for, valued and respected. Your feedback will help us deliver the Brand Promise we are known for. Guest satisfaction is...More

Reviewed 4 days ago

Staff was very friendly and helpful. Although I didn't have time to use them, gym and pool were very nice and inviting. Rooms were nice and spacious. Close to airport. Only thing missing was a complementary breakfast.More

Review collected in partnership with Hilton Garden Inn
Thank workinclassranch
Response from Rachel P, Sales Coordinator at Hilton Garden Inn Louisville AirportResponded 3 days ago

Thank you for your feedback! We are pleased to hear you enjoyed your stay here at the Hilton Garden Inn Louisville Airport. We look forward to seeing you again soon! If there is anything we can do for you in the future, please don't hesitate...More

Reviewed 1 week ago

Stayed here on our trip through Louisville, Nice hotel, clean and safe. outside of downtown but in a good location. Only a 5min ride to Churchhill downs and a short drive to Slugger Museum and factory. Lots of food places with easy access to highways....More

Thank Kenbarb27
Response from Rachel P, Sales Coordinator at Hilton Garden Inn Louisville AirportResponded 3 days ago

Thank you for your feedback! We are pleased to hear you enjoyed your stay here at HGI Louisville Airport. We are looking forward to welcoming you back to the property in the near future.

Reviewed 2 weeks ago

My spouse and I had a very good experience with helpful staff, convenient location and clean facility overall. I am a Hilton Honors member and have utilized their facilities in many cities and continue to find improving service, up-to-date decor and sufficient amenities.More

Review collected in partnership with Hilton Garden Inn
1  Thank garhodes73
Response from JessicaSHGI, Manager at Hilton Garden Inn Louisville AirportResponded 2 weeks ago

Thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't...More

View more reviews
About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$145 - US$315 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Louisville
#5 Family Hotel in Louisville
#11 Romantic Hotel in Louisville
#18 Business Hotel in Louisville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$145 - US$315 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Louisville
#5 Family Hotel in Louisville
#11 Romantic Hotel in Louisville
#18 Business Hotel in Louisville
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (64)
Room & Suite (43)
Dining (7)
Questions & Answers
Ask a question
Jamie A
6 August 2017|
AnswerShow all 6 answers
Response from JessicaSHGI | Property representative |
I am so sorry that we did not see this question until today. Our breakfast is $11.95 per person. It can be added as a complimentary benefit for Hilton Honors members of Gold or Diamond status.
0
Votes
bbabb1960
21 July 2017|
AnswerShow all 4 answers
Response from JessicaSHGI | Property representative |
Our property has always been the Hilton Garden Inn Louisville Airport. Our building was a new construction and opened in 2003.
0
Votes
IndianaKris
5 April 2017|
Answer
Response from JessicaSHGI | Property representative |
Yes ma'am.
1
Vote
Room Tips
"Consider which side of the hotel depending on if you want the sun in the morning or afternoon"
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"A room on the top floors is always best"
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"On back side overlooking patio was pretty quiet"
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"I was on the 8th floor. Very quiet."
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