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Louisville Marriott Downtown

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Louisville Marriott Downtown
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827 Reviews from our TripAdvisor Community

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There are newer reviews for Louisville Marriott Downtown
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Showing 821: English reviews
Mumbai (Bombay), India
Reviewed 16 January 2017 via mobile

It breaks my heart to slam Marriott since it's my favorite brand but this is one of those Marriott properties which is best to avoid. I reached midnite and asked for a nice view room. Check in guy acknowledged the request and gave me worst possible room facing the construction and rubble. Later I saw the other side had river...

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Helpful?
Thank Rakesh K
Susan H, Executive Assistant to General Manager at Louisville Marriott Downtown, responded to this review

First we thank you for taking the time to provide the detail of your recent stay. We truly strive to provide a comfortable and memorable stay. The issues you identify with the sink and the lack of response from the team is alarming. I have shared your comments/experience with the Director of Facilities so he can address the issue with...

Chesapeake, Virginia, United States
Reviewed 2 January 2017 via mobile

In town to visit a family member in Jewish Heart and Lung Center over the New Years weekend and this Marriot was exactly what I needed. Beautifully decorated for the holidays, kind pleasant staff from the valet to the front desk! Visiting loved ones in the hospital can be stressful and returning every evening to this pleasant environment was exactly...

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1Thank Janet D
Susan H, Guest Relations Manager at Louisville Marriott Downtown, responded to this review

Thank you for your kind words and recognition. Our goal is to provide a comfortable and memorable stay to our guests. It is unfortunate, the reason for your visit to Louisville, and we are glad we could help in any way. Best wishes for the New Year and we hope to see you again.

Reviewed 29 December 2016 via mobile

I can't count the number of nights I've spent in the Louisville Marriott without disappointment. The staff is perceptive, welcoming and eager to please. Restaurant food is quite good, and easily compares to outside dining. The club 'Blue' has a wonderful ambiance, complete with live entertainment and a full complement of high end bourbons at reasonable prices. Concierge lounge is...

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Helpful?
Thank Eric M
Susan H, Guest Relations Manager at Louisville Marriott Downtown, responded to this review

Thank you so much for your recognition. We pride ourselves in our property and our staff. We depend on the comments of our guests to continue improving our services. We hope to see you again.

Falmouth, Kentucky
Reviewed 14 December 2016

Louisville Marriott Downtown is great place to stay - just a couple blocks from 4th Street Live. It is also within walking distance of the YUM Center. Rooms were up to date and clean. The staff went above and beyond to make my stay a pleasant one. would highly recommend.

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Helpful?
Thank sauchter
David R, Manager at Louisville Marriott Downtown, responded to this review

Thank you sauchter for the wonderful comments about your recent stay. As you mentioned we are fortunate enough to be in the center of all the happenings in Downtown Louisville. We hope to see you back again soon.

New York City, New York
Reviewed 9 December 2016

Long business trips aren't fun. Corporate hotels can be bland, boring and brusque. I was braced. True, the room is standard Marriott beige blend. The beds are marvellous though. Loads of towels, which is nice and not heated to swelter which is brilliant. Best though is the staff. Somewhere, someone is doing corporate culture right. Here hotel workers have all...

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Thank GranmaEm
David R, Manager at Louisville Marriott Downtown, responded to this review

Thank you GranmaEm for the wonderful comments. Hotels can be the same as you said but we have the people that make the difference. Our staff genuinely understand that hospitality to our guests is first. Hopefully we can see you back again in the near future.

Reviewed 4 December 2016 via mobile

We took an impromptu road trip to Louisville to take our kids to the Louisville Slugger Museum. I knew I wanted to stay downtown to allow us to walk to attractions and this was the only one with an indoor pool. I wasn't impressed with the room, the rates, parking, etc but it served our need of having an indoor...

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Helpful?
1Thank Rachel B
David R, Manager at Louisville Marriott Downtown, responded to this review

Rachel B- Thank you first of all for choosing us during your trip to Louisville to enjoy the Slugger Museum. That is one of the many amazing attractions we are lucky enough to have in the city. I am sorry that the hotel stay overall just met your expectations and our staff did not do more to deliver on our...

Muskegon, Michigan
Reviewed 2 December 2016

We had a river view on the eleventh floor and it we super!! Great location with restaurants and entertainment just blocks away and in the hotel as well. The second floor is a beautiful large conference room!

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Thank waywordone
David R, Manager at Louisville Marriott Downtown, responded to this review

Thank you waywordone for the great feedback about your stay. Glad you enjoyed the river view. It is pretty impressive getting to look out on the river and the city. Hopefully we get the chance to see you again soon.

Vancouver, WA
Reviewed 14 November 2016 via mobile

Soooo happy with this hotel start to finish! Hotel was clean and up to date. Restaurant, lounge, and bar on site were all spectacular. Desk staff, concierge, wait staff, housekeeping, room service, all 5 stars. Friendly, helpful and downright happy employees made for a delightful trip!

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Thank Janice T
David R, Manager at Louisville Marriott Downtown, responded to this review

Thank you Janice T. for staying with us at the Louisville Marriott Downtown. We genuinely appreciate your choice to stay with us and your kind words about our staff. We are thankful for your feedback for our staff and will be sure to pass your kind words on to them.

Groton, Connecticut
Reviewed 12 November 2016

My siblings and I were in town for senior night for the Card's men's soccer team. We all stayed here. It was lovely. The room was clean and spacious, breakfast was great and the bar had a very good selection of bourbon. Add to this the fact that it is centrally located. We walked to many places like Proof on...

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Helpful?
Thank Hiddengirl2001
David R, Manager at Louisville Marriott Downtown, responded to this review

Hiddengirl2001- Thank you so much for staying with us as you celebrated the UofL Men's soccer team. It is great to read that you enjoyed your stay and were able to visit so many of the sites that make Louisville an amazing city. As you mentioned we are fortunate to be in the heart of all the action. Hopefully we...

Webster, Massachusetts
Reviewed 7 November 2016

My friends and I were attending a conference at the hotel, and we called to request an additional night (1 night early) and they refused to honor the conference rate, charging us double ($150.00 compared to $300.00). Our room was, however, clean and well-maintained with a great shower. We were disappointed, however, that the hotel refused us a cot for...

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Helpful?
Thank KodaBear40
David R, Manager at Louisville Marriott Downtown, responded to this review

Thank you for joining us during your recent conference in Louisville. I'm glad your stay was comfortable and you enjoyed your stay within the city. It's great to read that your room was well maintained by our wonderful housekeeping staff.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from Louisville Marriott Downtown staff and other travellers.
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Questions? Get answers from Louisville Marriott Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Downtown view if requested”
 of 5 bubbles jwcorbett, 21 Mar 2017 | Read review
“Our northside room gave us a decent view of the Ohio River.”
 of 5 bubbles scottdean, 13 Mar 2017 | Read review
“Stay away from the elevators. Lots of loud drunk guests coming home late.”
 of 5 bubbles Mom_to_Zoe, 10 Mar 2017 | Read review
“We had a view over the city which was nice.”
 of 5 bubbles 580marthas, 20 Feb 2017 | Read review
“Workout facilities are on the third floor if that's important to you.”
 of 5 bubbles joehA3597MG, 2 Feb 2017 | Read review
5 of 5