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BEST WESTERN Louisville East

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BEST WESTERN Louisville East
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434 Reviews from our TripAdvisor Community

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Showing 432: English reviews
Indianapolis, United States
Reviewed 9 July 2016

The location to Kentucky Kingdom is quite a distance. You need a smart phone to find your way around.. The receptionist was arguing with guest in the lobby. The door lock on one of my rooms did not work. You could only lock the from the inside. After find out they offer to swith rooms but they knew the lock...

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Thank Richard W
Reviewed 7 July 2016

The hotel seems to have gone a renovation but it looks only partially done. I had medical equipment in my room so asked for no housekeeping. When we returned for the day it was difficult to get towels, even though the day shift said there would be no problems getting whatever we needed. The evening desk clerk seemed very upset...

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Thank 827janicec
TORONTO
Reviewed 2 July 2016

The day shift front desk staff was efficient, courteous, and friendly. The night shift front desk staff was good but not friendly. The breakfast and the assigned staff were great. The room was clean and spacious than the other Best Western hotels. The hotel lobby was amazing. The internet was really bad as it was down despite the good weather....

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Thank ALFREDO G
Colorado Springs, Colorado
Reviewed 29 June 2016

I stayed in this hotel for 10 nights in late June 2016. My experience was fantastic. The rooms were clean and the customer service was amazing. I spoke to the general manager about a small concern and it was addressed immediately and professionally. This is my hotel of choice in Louisville.

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Thank jrife88
clarksville, United States
Reviewed 29 June 2016

very clean hotel and friendly workers, had pool and work out equipment. The bed was not so good but had many pillows and warm blankets..the water pressure was awesome me and two others were able to take showers and use bathroom all the same hour with no issue.

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Thank Maria C
Mehlville
Reviewed 28 June 2016

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Thank Rick H
Unicoi, Tennessee
Reviewed 23 June 2016

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Thank route6
Reviewed 22 June 2016

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Thank Jorge D
Wichita, Kansas
Reviewed 21 June 2016

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Thank Mahmud M
Indianapolis, Indiana
Reviewed 20 June 2016

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Thank laquerlady

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Louisville East staff and other travellers.
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Questions? Get answers from BEST WESTERN Louisville East staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The other guests at the hotel seemed to be contractors for local construction projects. They were very friendly but a little loud at night.”
204cassandraf, 22 Nov 2016 | Read review
“Upper floors with a King size bed”
123456topman, 1 Nov 2016 | Read review
“The East side sunrise has nothing blocking it. Nice.”
Jeff40330, 6 Sep 2016 | Read review
“My room was near the ice machine and elevator on the third floor, and it was still quiet.”
jrife88, 29 Jun 2016 | Read review
“Call before hand and request larger KING room, because the standard KING rooms are tiny.”
547cassieb, 27 Apr 2016 | Read review
5 of 5