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Hyatt Regency Louisville

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Hyatt Regency Louisville
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1,151 Reviews from our TripAdvisor Community

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Showing 1,141: English reviews
Staunton, Virginia
Reviewed 5 days ago NEW

Staff are friendly and happy to assist. Rooms were clean and comfortable. Other than guests yelling like college dorm residents at 1 am, was a perfect stay. Gym was always open and well stocked. Location is top notch

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Helpful?
Thank Daniel F
Kristie D, Manager at Hyatt Regency Louisville, responded to this review

Hi Daniel, I'm so glad you found your room clean and comfortable and that you noticed our staff are eager to help. I apologize that the noise issues were not resolved in a timely manner and am sorry for that inconvenience. We hope you come stay with us again and appreciate you taking the time to review your stay! Thank...

NACOGDOCHES, United States
Reviewed 6 days ago NEW

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Helpful?
Thank jasonhY6308PQ
Kristie D, Manager at Hyatt Regency Louisville, responded to this review

Reviewed 1 week ago

First impression was great...loved the huge open lobby area with glass elevators.Hotel room was clean and my husband loved the large TV in the room. Bed was very comfortable. Was able to get late check out, which was super helpful.

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Helpful?
Thank Renee S
Kristie D, Manager at Hyatt Regency Louisville, responded to this review

Hi Renee, I'm so glad that you enjoyed your stay with us. We pride ourselves in having comfortable beds and new awesome TV's! We hope to see you again downtown Louisville...Thank you!

Estero, Florida
Reviewed 1 week ago via mobile

Not to downplay how nice the accommodations are here, 65"tv and beautiful decor. Here's my only complaint. When returning at 11:00 at night I asked where I could buy a snack and I was told by the front desk I would have to go outside to a drugstore while it was raining. What kind of nice hotel doesn't have a...

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Helpful?
Thank cigarjim574
Kristie D, Manager at Hyatt Regency Louisville, responded to this review

Hello, I am so glad to hear that you enjoyed your guest room. I apologize that we do not have snack vending machines. Please know that we take each review and suggestion into consideration and that we appreciate your feedback. We hope to see you again and thank you for choosing our hotel!

Temple, United States
Reviewed 1 week ago

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Thank H9935UMnicolem
Ashland, Kentucky
Reviewed 2 weeks ago

If you leave something of value it will not be returned. My sugggestion is to inventory your items very well before leaving, the housekeeping will not return any misplaced items that you may leave behind.

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Helpful?
Thank 282evane
Kristie D, Manager at Hyatt Regency Louisville, responded to this review

Hello, I am so sorry that you had issues while trying to recover a lost item. We work very hard to ensure lost items are returned to our guests and I apologize that you had a negative experience while trying to do so. Please know that we value each and every review as well as our guest's items. Thank you!

Williamsburg, Kentucky
Reviewed 2 weeks ago

The stay was pleasant room was clean location was great, That's were the good ends We spent Friday and Saturday night at the hotel, the hotel was nice, glass elevators new décor the hotel restaurant was terrible and very overpriced $20 a piece for a breakfast buffet you would get free at most hotels that you would pay half the...

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Helpful?
1Thank Earl H
Kristie D, Manager at Hyatt Regency Louisville, responded to this review

Dear Earl, I want to thank you for taking the time to submit your feedback to us. I am so deeply sorry that you experienced many inconveniences while staying with us. This level of customer service is not our standard and there are no excuses for the lack thereof. We have taken the time to share these issues with our...

Orlando
Reviewed 2 weeks ago via mobile

Very pleased with our convention visit. Hotel very nice and great location. Never needed a car as everything was in a 3 to 4 block radius. Great restaurant in hotel (Sway) and would eat there again. Visited Louisville Slugger Factory, Evan Williams Distillery, Belle of Louisville, and took the Trolley de'Ville tour right outside our hotel. A surprisingly good trip!!

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Helpful?
Thank OrlandoBelle
Kristie D, Manager at Hyatt Regency Louisville, responded to this review

Hello! Thank you for your detailed review. I'm so glad you took advantage of all that Louisville has to offer, including Sway. Thank you for choosing Hyatt Regency Louisville for your travels and we hope to have you back!

Reviewed 2 weeks ago

I felt the staff went out of their way to ensure our comfort. Requested a fan for the room, they brought one right up. The room was clean and spacious. We like the different amenities it offered. Close to the entertainment hub of Louisville, as well as walking distance to many other places!

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Helpful?
Thank Kris E
Kristie D, Manager at Hyatt Regency Louisville, responded to this review

Hi Kris, I'm so glad you had a wonderful experience while staying with us. We pride ourselves in having friendly staff who are quick to help. I'm also happy to hear you enjoyed the convenient location of our hotel. Thank you for the review and we look forward to having you again!

Clawson, United States
Reviewed 2 weeks ago

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Helpful?
Thank 844gabriellab
Kristie D, Manager at Hyatt Regency Louisville, responded to this review

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Open-Atrium style property, 393 guestroom hotel. Property features complimentary Hyatt Stay Fit Gym access, coffee maker, hair dryer, high speed wireless Internet and voice mail. High-speed access in meeting room and guestrooms. Connected by skywalk to the Kentucky International Convention Center and 4th Street Live!, Louisville's newest entertainment venue with over 300,000 square feet of specialty restaurants, bars and retail. Hotel is minutes from Churchill Downs, Papa John's Football Stadium and Louisville International Airport. Walk to Waterfront Park, Muhammad Ali Center, Slugger Field, Frazier Historical Arms Museum, Louisville Science Center, Actors Theater, Louisville Slugger Museum & Factory, Kentucky Center (home of the touring Broadway Shows, Louisville Orchestra and Ballet, and art galleries). ... more   less 

Additional Information about Hyatt Regency Louisville

Address: 311 S 4th St, Louisville, KY 40202-2997
Region: United States > Kentucky > Louisville
Price Range: £124 - £228 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency Louisville 4*
Number of rooms: 393
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Priceline, Hyatt Hotels Corporation, Travelocity and Odigeo so you can book your Hyatt Regency Louisville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Louisville Hotel Louisville
Louisville Hyatt Regency
Hyatt Louisville Ky
Hotel Style:
#1 Green Hotel in Louisville
#4 Luxury Hotel in Louisville
#17 Romantic Hotel in Louisville
#17 Business Hotel in Louisville
#21 Family Hotel in Louisville
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Louisville staff and other travellers.
9 questions
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Louisville, United States
10 months ago
campbellsville, ky
4 months ago
Australia
6 months ago
Evansville, Indiana
8 months ago
Indianapolis
10 months ago

See all questions (9)

Questions? Get answers from Hyatt Regency Louisville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher the floor the better the view”
 of 5 bubbles earlh400, 21 Nov 2016 | Read review
“Away from the elevator.”
 of 5 bubbles 578MikeF, 14 Nov 2016 | Read review
“Hotel is very good about communicating construction noise.”
 of 5 bubbles Cyndi1956, 19 Oct 2016 | Read review
“Be sure to request room away from construction if still going on.”
 of 5 bubbles chgofilmfan, 17 Oct 2016 | Read review
“Make sure you dont get assigned a room facing construction”
 of 5 bubbles IndianaTravelmom, 16 Oct 2016 | Read review
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