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Comfort Inn and Suites

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Comfort Inn and Suites
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79 Reviews from our TripAdvisor Community

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Showing 79: English reviews
Hendersonville, North Carolina
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 27 October 2016

We booked this hotel online through a large world-wide travel site. Our reservation was lost by the hotel. Then the hotel would not initially honor the rate we expected from the online reservation, even after showing the employee the confirmation of our reservation. Since then it has been a daily phone follow up to get the issue resolved, and our... More 

Helpful?
Thank Jon W
Management response:

Dear Mr. Wood, Thank you for choosing to stay with us on 10/14-10/16/16. We greatly appreciate your business and always value feedback from all our guests as it helps us reach our goal of providing them with the very best service possible. I'm happy to hear that you enjoyed your stay with us and that we kept the hotel clean... More 

Level Contributor
41 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 25 October 2016 via mobile

We are pretty picky about where we stay. Our favorite Hotel was not , so we gave this place a shot. Number one, the room was clean, which is the most important thing. It was quiet and didn't have city lights shining through the window all night. It's right next to Cracker Barrel which was convenient. The only reason I... More 

Helpful?
Thank Jary W
Management response:

Jary, Thank you so much for giving us a shot on your recent trip to our area. We greatly appreciate your business and value your feedback. I'm pleased to hear you enjoyed a clean and quite room that was conveniently close to restaurants. We listen to our guests and will continue to make improvements wherever needed to ensure we are... More 

Level Contributor
9 reviews
3 hotel reviews
Reviewed 23 October 2016 via mobile

Checking into Comfort Inn and Suits, the people were real nice to you as you checked in. The hotel had a workout room and a indoor pool. Comfort Inn offered free breakfast and WiFi during your stay. The beds are really comfortable and the setup of the room is really nice.

Helpful?
Thank Eric N
Management response:

Hi Eric, Thank you for choosing to stay with us and for telling others about your experience! We greatly appreciate your business and value your feedback. I'm delighted to hear that you and other members of the wedding party had a wonderful stay with us recently. On behalf of our entire team, we'd love to have you come back and... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 October 2016 via mobile

Comfort Inn Mt. Sterling, KY 40353 Mike Newsome, General Manager I stayed at this location back in August, first impression wasn't terrible. The hotel seemed pretty quaint. I arrived later at night, therefore there weren't many people hanging out in the lobby. It seemed to be quiet. The room itself was clean and rather large. The sink area was located... More 

Helpful?
Thank A. Jaden J
Management response:

Dear Ms. Amanda Jones, Once again I'm terribly sorry for any inconvenience that you encountered with your initial stay at our hotel back on August 5, 2016. We have sincerely apologized that our staff was unable to subdue the noise which came from hosting multiple youth baseball teams the very weekend you stayed with us. It is always our priority... More 

Travellers are raving about these Mount Sterling hotels

Cuba, MO
Level Contributor
95 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 16 September 2016 via mobile

And very friendly staff. From the checkin clerk to the housekeeping staff. A little pricey but the breakfast is better than the usual "hotel" fare. A little tricky to find entrance but lots of parking once you get there!

Helpful?
Thank mulesinmo
Management response:

Dear Valued Guest, Thank you for staying with us on 9.16.16 and for telling others about your great experience! We value your business and love to hear feedback from our guests. I'll be sure to tell the staff about your positive review of their service provided at check-in so they keep up the great work. On behalf of our entire... More 

Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 10 September 2016 via mobile

Got tired from driving, and decided to stop at a place to sleep. This location had a few suites available at a great price. The gal at the front desk, Nicole, was very pleasant and efficient in getting us checked in. The room was clean and comfy with amenities above its price range.

Helpful?
Thank Brent K
Management response:

Brent, Thank you for stopping off the interstate to stay with us for a great night's rest! We appreciate your business and thank you for sharing your positive experience with future guests/travelers. I'm pleased to hear that our staff was friendly and helpful in getting you into a suite at a good rate. We invite you to stop in again... More 

Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 27 August 2016 via mobile

We stayed here for one night as we traveled west. Cost for a room with two queen beds, with AARP discount, was $94 plus tax. The room was very clean, the bed really comfortable, the sheets crisp, and pillows numerous and of good quality. The indoor pool is small, but in great condition. The water was just right. Rooms are... More 

Helpful?
Thank rnmassage
Management response:

Dear Valued Guest, Thank you for staying with us in August of this year. I greatly appreciate your business and value the feedback. We will certainly use this feedback to ensure we are always providing our guests with the best possible experience. I'm happy to hear that you enjoyed your stay and would recommend the hotel to other travelers. Please... More 

Amarillo, Texas
Level Contributor
163 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 18 August 2016

The room was very clean and very large. We had a suite for what many of the comparable motel/hotels have for a small room so we were very happy with our stay! The breakfast was certainly adequate and the facility was very nice overall. Service was good and we would recommend.

Helpful?
1 Thank JohnnyTaylor
Management response:

Johnny, Thank you for choosing to stay with us back in August of this year. I'm happy to hear you enjoyed the suite you stayed in at a much better rate! We look forward to having you back the next time you travel through our area and you can count on the same great service and clean facility you enjoyed... More 

Henderson, Kentucky
Level Contributor
32 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 14 July 2016

We were having trouble finding a decent hotel (what we usually consider decent, Holiday Inn, Hampton, etc) and ended up here. What a treat. Very nice, very clean and very accommodating. We would happily stay again if we found ourselves back in the area and in need of a great place to stay.

Helpful?
1 Thank kyshappells
Management response:

Dear Valued Guest, Thank you so much for choosing to stay with us when you were having trouble finding a "nice" hotel in the area. I'm glad you stopped in and gave us a try and also happy that you chose to share your great experience with other travelers! We'd love to have you stay with us again in the... More 

Clinton, Illinois
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 July 2016

The rooms were fairly nice, updated to current standards. The only complaint we had was the front desk service while trying to get a pack n play to use for the night. They took forever to meet this request - and then we received a broken one. That was remedied by giving us another.

Helpful?
Thank njdeavers

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Comfort Inn and Suites

Address: 105 Stone Trace Dr, Mount Sterling, KY 40353-9386 (Formerly Inn at Mount Sterling)
Region: United States > Kentucky > Mount Sterling
Price Range: £55 - £89 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn and Suites 2.5*
Number of rooms: 61
Reservation Options:
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Also Known As:
Fairfield Inn Mt. Sterling Hotel Mount Sterling
Fairfield Inn Mount Sterling
Fairfield Mount Sterling
Mount Sterling Fairfield Inn
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Questions & Answers

Questions? Get answers from Comfort Inn and Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here if your used to the quality and mystique that Marriott usually offers, it's definitely not here. You can hear the neighbors above you and peoples televisions from across the hallway too.”
 of 5 bubbles UNSEEN01, 29 Oct 2014 | Read review
“As for a room on the rear of the hotel. People smoke right outside the main entrance and it is drawn into the air conditioning system and into your room. They have made it comfortable for people to smoke by setting up outdoor furniture.”
 of 5 bubbles ChuckDickens, 27 Oct 2013 | Read review
“Stay at a different hotel. One half of the rooms at this hotel face a 24 hour a day gas station.”
 of 5 bubbles SuperSecretShopper, 30 Sep 2013 | Read review
“Rooms on the top floor.”
 of 5 bubbles NitaSpringfield_TN, 10 Jun 2012 | Read review
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