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BEST WESTERN Shepherdsville

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328 Reviews from our TripAdvisor Community

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Showing 324: English reviews
Paducah, Kentucky
Reviewed 1 week ago

Love this hotel stay there often for business always clean and always super nice to the customer. The rooms r always clean and smell good. The breakfast is wonderful and always hot. The stuff is always very friendly.

Review collected in partnership with Best Western
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Helpful?
Thank L8502BJleet
Doug S, General Manager at BEST WESTERN Shepherdsville, responded to this review

Thanks for the wonderful comments. We strive to maintain regular repeat guests, and the only way to achieve this is through continuous quality and consistently great guest service. Satisfied guests like you are what we strive for. Thanks for staying, and for taking time to let us know we are appreciated.

Reviewed 1 week ago via mobile

Clean friendly motel staff is very helpful rooms are large, brightly lit, beds are comfortable, clean bedding, bathrooms are spotless microwave fridge, coffee makers in rooms, would recommend this motel Denny's restaurant next-door convenient gas station within walking distance easy access from I 65

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Helpful?
Thank Aquapatio
Doug S, General Manager at BEST WESTERN Shepherdsville, responded to this review

Thank you for taking the time to write your kind comments regarding the quality at Best Western Shepherdsville. Please visit again soon.

Hudson, North Carolina
Reviewed 1 week ago via mobile

Simply the Best place to stay around Louisville area. I have stayed here for years on business it has become like a second home for me. The people here are just the greatest! Especially Jeanine at the desk. She knows what days we are normally there and helps me keep reservations for both trucks up to date(even when I forget...

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Helpful?
Thank Richard R
Doug S, General Manager at BEST WESTERN Shepherdsville, responded to this review

Thanks so much for your kind comments and your loyalty to our hotel. We appreciate out truck drivers and strive to provide them the quality, value pricing and service their hard work deserves. I will pass on your comments regarding our Front Desk Manager Jeanine to higher authority, and on behalf of her and all our staff, thanks again for...

Reviewed 1 week ago via mobile

It is located with easy on and off exit on 65. Dogs are allowed. Denny's is within walking distance. Hot breakfast included eggs and sausage. Bed was comfortable. The staff was friendly and helpful. I would stay here again.

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Helpful?
Thank Orangebeach1
Doug S, General Manager at BEST WESTERN Shepherdsville, responded to this review

Thanks for your recommendation and we hope to see you again soon.

Birmingham, United States
Reviewed 2 weeks ago

Most of the Hotel Awesome........ Breakfastr could use some improvement. Some items that are hot were cold and hard....Some cold items where dry and hard as well. Overall I will stay there again when traveling through.

Review collected in partnership with Best Western
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Helpful?
Thank gavinb278
Doug S, General Manager at BEST WESTERN Shepherdsville, responded to this review

Thanks for your kind words and I apologize that breakfast was not up to standards. I appreciate your comments and they will be utilized to improve our product. We look forward to seeing you again.

Columbus, United States
Reviewed 7 December 2016

our room was very comfortable and mostly quiet for a motel right off the Interstate. The desk clerk who checked us in, Chris, was very helpful and gave us a great recommendation for dinner. There is a Denny's right next door - we didn't use it because the breakfast provided met all of our needs. Would definitely stay here again.

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Helpful?
Thank Theresa L
Doug S, General Manager at BEST WESTERN Shepherdsville, responded to this review

Thanks for the kind comments about Chris. He is an excellent Guest Service Representative, and we so appreciate your taking the time to write us. We hope to see you again soon.

Haslett, Michigan
Reviewed 27 November 2016 via mobile

We arrived late due to a traffic hold up and our room was waiting for us. It was immaculate and comfortable. Our 2 cats settled right down and we were surprised when we slept later than planned. The breakfast had more choices than more expensive hotel chains. The price was reasonable and all the personnel was very friendly. Thank you...

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Helpful?
Thank BrendaBKO
Doug S, General Manager at BEST WESTERN Shepherdsville, responded to this review

We're so glad you had a great stay. We look forward to seeing you again soon.

PERU
Reviewed 21 November 2016

We've stayed at this hotel on numerous occasions. It really is the best value for the Louisville area. Less than 20 minutes from downtown, where a comparable room would cost double. There are plenty of dining choices available to fit any wallet and pallet. The staff is great and the facility is definitely above average. Unlike other hotels, the hot...

Review collected in partnership with Best Western
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Helpful?
Thank DENNIS M
Doug S, General Manager at BEST WESTERN Shepherdsville, responded to this review

Thanks for pointing out the value of a stay at Best Western Shepherdsville. For those traveling into the Louisville market, this fact is especially true during major events such as the KY Derby, Farm Machinery Show, Mid-America Truck Show, and the Street Rod Nationals etc. A short 15 minute drive from the city can save a guest a great deal...

Millington, Tennessee
Reviewed 19 November 2016

Located just off the HWY with easy off & on, but far enough to be quiet. Our room was clean & comfortable. A Denny's 24 hr restaurant is located just across the parking lot. The Hotel parking lot is well lighted, and has ample parking if you are pulling a trailer. The hotel breakfast has a good variety, if you...

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Helpful?
Thank Henry M
Doug S, General Manager at BEST WESTERN Shepherdsville, responded to this review

Thanks for staying with us and for sharing your opinion on our quality and convenience. Please come again soon.

Buffalo, New York
Reviewed 7 November 2016

We have stayed at this hotel many times before and have always enjoyed our stay. The staff is VERY outgoing and friendly not to mention professional. Room was super clean with plenty of towels for showering. We will definitely be returning...as our son lives in the area and we do visit 2-3 times a year.

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Helpful?
Thank stanlyn2014
Doug S, General Manager at BEST WESTERN Shepherdsville, responded to this review

We greatly appreciate your loyalty to us, and it is because of great guests like yourself that we work hard to bring consistent quality and excellent guest service to our valued clientele. Thanks for sharing your experience.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Room Service
  • Self-Serve Laundry

Additional Information about BEST WESTERN Shepherdsville

Address: 211 S Lakeview Dr, Shepherdsville, KY 40165-7128 (Formerly BEST WESTERN PLUS South)
Region: United States > Kentucky > Shepherdsville
Price Range: £64 - £117 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Shepherdsville 2.5*
Number of rooms: 84
Reservation Options:
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Also Known As:
Shepherdsville Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Shepherdsville staff and other travellers.
3 questions
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Union, Missouri
West Pittston, Pennsylvania, United States

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Questions? Get answers from BEST WESTERN Shepherdsville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“first floor around the 130 numbers”
 of 5 bubbles DanK984, 10 Oct 2016 | Read review
“Were on the first floor, they were sold out nearly and I heard no tv noise or people stomping around on the floor above.”
 of 5 bubbles kimw334, 2 Oct 2016 | Read review
“We were on the first floor and loved it.”
 of 5 bubbles T3518WGkarenr, 23 Jul 2016 | Read review
“We were on the second floor. No problem with noise. We used the stairs, did not use the elevator.”
 of 5 bubbles juliemP5486ZT, 27 Jun 2016 | Read review
“I like main floor rooms close to the secondary entrances.”
 of 5 bubbles williamsB402PW, 24 May 2016 | Read review
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