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BEST WESTERN PLUS Richmond Inn & Suites-Baton Rouge

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544 Reviews from our TripAdvisor Community

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Showing 531: English reviews
1 review
Reviewed 1 week ago

The overall stay at this hotel was very good! Some minor things that maybe could use a little improvement would be an upgrade on the furniture . We had a suite which was nice. Some of the chairs had very visible stains in them which were unsightly. The shower curtain was very moldy and mildewed. The breakfast and the evening... More 

Review collected in partnership with Best Western

Helpful?
Thank nacallj
19068, General Manager at BEST WESTERN PLUS Richmond Inn & Suites-Baton Rouge, responded to this review

Thank you for taking the time to leave feedback about your recent stay with us. I am pleased to hear that you enjoyed the experience in our spacious suite with bedroom, separate living room, and full kitchen. I want to thank you for your patience and we continue to deal with the aftermath of the historic flooding in South Louisiana.... More 

1 review
Reviewed 1 week ago via mobile

The process of checking in at this hotel was abominable. The attendant want even at the desk for the first 10 minutes we waited. Then she strolled in carrying her cell phone, with no apologies for the wait. We wanted to use points for our stay, she didn't know how to use the system to do that. Had to call... More 

Helpful?
Thank chanlon789
19068, General Manager at BEST WESTERN PLUS Richmond Inn & Suites-Baton Rouge, responded to this review

Mr. Myers, Thank you for taking the time to leave feedback about your recent stay with us. We use this feedback to focus on improving whenever and wherever possible. I know that you have been in contact with our Front Office Manager, Alyssa, and she has spoken with the front desk agent that was absent from her post and I... More 

Destin, Florida
Level Contributor
133 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 2 weeks ago

Stayed there over the weekend to visit family. Room was pretty good but a little tight. Room was generally clean. A.c. can be loud. Used the gym - small but good. Breakfast was good. Staff was very friendly. Wanted to note the front desk agent/mgr that worked Fri, sat night and Sun morning. I'm sorry I didn't get your name... More 

Helpful?
Thank BilrusandFriends
19068, General Manager at BEST WESTERN PLUS Richmond Inn & Suites-Baton Rouge, responded to this review

Thank you for taking the time to leave feedback about your and your friends recent stay with us. I am pleased to hear that you enjoyed the experience and hotel amenities, like the complimentary hot buffet breakfast and 24 hour fitness center. I will be sure to let Kim, our front desk agent, and Bee, your bartender on Saturday, know... More 

Melbourne, Australia
Level Contributor
238 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 3 weeks ago

Greeting/reception is friendly. Rooms are generous enough. We had 2 rooms each with a king bed so quite OK for single occupancy. Typical fit out and very suitable or our needs as were here for 5 days for a sporting event and needed a quiet place to chill. Staff do not "see" little bits of litter in passageways and filthy... More 

Helpful?
Thank Noela R
19068, General Manager at BEST WESTERN PLUS Richmond Inn & Suites-Baton Rouge, responded to this review

Noela, Thank you for taking the time to leave feedback about your recent stay with us. It is our goal to exceed all of our guest's expectations and to have them feel like we are their home away from home. I am disappointed to hear that we did not do this during this stay. I am glad to hear that... More 

victoria, bc
Level Contributor
70 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
Reviewed 3 weeks ago via mobile

Got this room on Hotwire, big mistake, they go out of their way to make your stay miserable. I asked for a king bed, they give me two doubles in a handicapped room with no tub. Soaking wet carpet as the poorly constructed shower drains back onto the carpet. Bar is a joke, "happy hour" is basically non existent, slightly... More 

Helpful?
4 Thank downey
19068, General Manager at BEST WESTERN PLUS Richmond Inn & Suites-Baton Rouge, responded to this review

Downey, Thank you for taking the time to leave feedback about your recent stay with us. We use this feedback to focus on improving whenever and wherever we can. After reading your comments, I feel like I can clarify some of the misunderstanding. Your reservation was actually booked by the name your price option through Priceline.com, which is owned by... More 

Level Contributor
7 reviews
4 hotel reviews
Reviewed 29 October 2016 via mobile

I've stayed here previously and the room was very nice, clean. The full kitchen was stocked adequately with cooking utensils. This time the bathroom floor was not clean. There were random hairs on it. The glasses in the kitchen looked used. There was one pot to cook with. Stains on the carpet. I'm assuming it's because it's a hotel that... More 

Helpful?
Thank Lauren G
19068, General Manager at BEST WESTERN PLUS Richmond Inn & Suites-Baton Rouge, responded to this review

Lauren, Thank you for taking the time to leave feedback about your recent stay with us and for your repeat business. We use this feedback to improve whenever and wherever possible. I am disappointed to hear that we did not exceed your expectations like we have on your previous stay and do want to thank you for your patience as... More 

Oberlin, Louisiana
Level Contributor
97 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 27 October 2016 via mobile

I chose this hotel because it was conveniently located to where I needed to be early the next morning. The reviews were decent so I was surprised to find a less than mediocre room. The kitchen area was filthy! The bathroom was clean. I was in a non smoking room but I could definitely tell that there was smoking in... More 

Helpful?
Thank Erica C
19068, General Manager at BEST WESTERN PLUS Richmond Inn & Suites-Baton Rouge, responded to this review

Erica, Thank you for taking the time to leave feedback about your recent stay with us. We use this feedback to focus on improving whenever and wherever possible. I am disappointed to hear that we did not meet your expectations. We have been dealing with the aftermath of the historic flood that has devastated much of South Louisiana. We want... More 

Level Contributor
3 reviews
3 hotel reviews
Reviewed 21 October 2016 via mobile

This is the best hotel by far they are LSU cater survey we're prepared hot breakfast every morning consisting of grits hash rounds oatmeal gravy biscuits danishes toast Bagels sausage bacon eggs orange juice apple juice cranberry juice coffee cereals and milk they have so many different type of rooms here with kitchenettes in the evenings that cater sausage jambalaya... More 

Helpful?
Thank Katika G
19068, General Manager at BEST WESTERN PLUS Richmond Inn & Suites-Baton Rouge, responded to this review

Katika, Thank you for taking the time to leave feedback about your time with us. I am so pleased to hear positive comments about our staff and I will be sure to let them know all of your kind words. I know that this is a tough time for everyone. The flooding has affected so many people in the area,... More 

Spring, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 October 2016

Hotel has major housekeeping problems! Past experience was always good but not this time. Bathroom tub and toilet were very dirty. Breakfast selections are very good! Biscuits, eggs, sausage, bacon, grits, oatmeal, waffles, pastries, juice, and coffee were available complimentary. Really enjoyed the breakfast. Bar area was clean and were appointed. Hotel Lobby was clean. Major problems with cleanliness of... More 

Review collected in partnership with Best Western

Helpful?
Thank cajungirl2013
19068, General Manager at BEST WESTERN PLUS Richmond Inn & Suites-Baton Rouge, responded to this review

Thank you for taking the time to leave feedback about your recent stay with us and for your repeat business. We use this feedback to focus on improving whenever and wherever possible. I want to thank you for your patience during this difficult time. This historic flood has affected the entire South Louisiana area and we have been operating under... More 

Gretna, LA, United States
1 review
Reviewed 17 October 2016

Perfect hotel and an excellent value! Two minutes off the Interstate 10 and 10 minutes from LSU. Friendly staff and very clean. We enjoyed the breakfast, basketball court, fitness center, comfortable bed, bar with evening snacks, everything!!

Review collected in partnership with Best Western

Helpful?
Thank Shannon H
19068, General Manager at BEST WESTERN PLUS Richmond Inn & Suites-Baton Rouge, responded to this review

Shannon, Thank you for taking the time to leave feedback about your recent stay with us and for the 5 star rating. I am pleased to hear that you enjoyed the experience in our spacious and clean room, as well as the complimentary amenities that you mentioned, the hot buffet breakfast, SportCourt, fitness center, and nightly hors d'oeuvres. I am... More 

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The BEST WESTERN PLUS Richmond Inn & Suites, a 100% non-smoking hotel, is committed to providing the best in customer service and accommodations at an affordable rate. The pet-friendly hotel is situated near many businesses and area attractions - perfect for any traveler. Hotel guests are close to Louisiana State University, Baton Rouge corporations, Mall of Louisiana, and many other attractions. This Baton Rouge, Louisiana hotel offers thoughtfully-appointed guest rooms, featuring deluxe rooms and suites with full kitchens, each complete with free wireless high-speed Internet and cable satellite television with HBO(R) on flat screens. Guests will receive a complimentary hot buffet breakfast each morning upon waking. We offer The Advocate newspaper for a nominal fee available at the front desk. Additional amenities include an complimentary USA Today in the hotel lobby, outdoor swimming pool and hot tub, 24 Hr fitness center, 24 Hr business center and meeting facilities. ... more   less 

Additional Information about BEST WESTERN PLUS Richmond Inn & Suites-Baton Rouge

Address: 2683 Energy Dr., Baton Rouge, LA 70808
Region: United States > Louisiana > Baton Rouge
Price Range: £90 - £128 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Richmond Inn & Suites-Baton Rouge 3*
Number of rooms: 141
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, Orbitz, Priceline, HotelsforEveryone and Odigeo so you can book your BEST WESTERN PLUS Richmond Inn & Suites-Baton Rouge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Richmond Inn And Suites
Best Western Plus Richmond Hotel Baton Rouge
Best Western Richmond Hotel
Best Western Baton Rouge
Baton Rouge Best Western
Hotel Style:
#3 Green Hotel in Baton Rouge
#6 Best Value Hotel in Baton Rouge
#6 Romantic Hotel in Baton Rouge
#12 Family Hotel in Baton Rouge
#12 Business Hotel in Baton Rouge
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Richmond Inn & Suites-Baton Rouge staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS Richmond Inn & Suites-Baton Rouge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room B 226 is away from I-10 and no highway noise. Near access door and you get noise from the opening and closing of the security door.”
 of 5 bubbles N0elaR, 14 Nov 2016 | Read review
“If stairs are a problem, request ground floor with reserving a room. I didn't see elevators anywhere.”
 of 5 bubbles fortwaynegordo, 10 Oct 2016 | Read review
“Do NOT waste your money on this diaster hotel,”
 of 5 bubbles blakeb996, 9 Sep 2016 | Read review
“it has all kinds of rooms, singles double triples, apt w/kitchens...”
 of 5 bubbles JorgeVence, 7 Sep 2016 | Read review
“Seemed quieter on north end, no freeway noise and recently remodeled.”
 of 5 bubbles zonie420, 23 Jul 2016 | Read review
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