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OK, this is a Crown Plaza, and you know what to expect from a CP. Not this one. I was on the 5th floor, the members' floor, with a balcony. Nice, huh? Not for this non-smoker. This NS room was between two smoking rooms, and...More
Thank Mike W
Response from hotelstaff1234, Public Relations Manager at Crowne Plaza Hotel Executive Center Baton RougeResponded 10 March 2016
Dear Mike W.,
We were disappointed to read your review about the Crowne Plaza Baton Rouge. Please accept our apologizes for the many issues that you've experienced. We understand how frustrating that must have been and will discuss your comments with each concerning department.
Attended a conference at the hotel that did involve a stay over. I have stayed at this location 5-8 times over the past few years for different meetings and the like.
It is in need of some updating as far a carpet and paint in...More
Thank James S
Response from hotelstaff1234, Public Relations Manager at Crowne Plaza Hotel Executive Center Baton RougeResponded 6 March 2016
Dear James S.,
Thank you for taking the time to leave us a review of your recent stay at the Crowne Plaza Baton Rouge. We're so pleased you had such a wonderful service and hotel stay. We will be sure to pass along your praises...More
This is a nice hotel that is showing its age a little but it clean and the workers and friendly. Good service and good prices if you shop around. It's surrounded by strip malls and urban sprawl so not the best for peaceful walking. my...More
Response from hotelstaff1234, Public Relations Manager at Crowne Plaza Hotel Executive Center Baton RougeResponded 22 February 2016
Thank you for your honest feedback of the Crowne Plaza Baton Rouge. We greatly appreciate your comments about our location, service and amenities and hope to have another opportunity to welcome you again in the near future.
The hotel is great. My room was large, cleaned every day and the bed was very comfortable. The staff were incredibly friendly and helpful, nothing was too much trouble. Maria on reception and Youssef in the restaurant merit a mention as they were amazing. I...More
Response from hotelstaff1234, Public Relations Manager at Crowne Plaza Hotel Executive Center Baton RougeResponded 17 February 2016
Thank you for reaching out and leaving us feedback about your recent stay at the Crowne Plaza Baton Rouge. We greatly appreciate all your comments, especially your kind words for Maria and Youssef. We feel very lucky to have them both on our...More
My daughter attends LSU and will be graduating in May. One thing I will definitely miss is coming to visit her and staying at the Crowne Plaza. Great hospitality from check in, thru the bar area and restaurant. Can't beat the workout room anywhere! Comfortable...More
Thank sue c
Response from hotelstaff1234, Public Relations Manager at Crowne Plaza Hotel Executive Center Baton RougeResponded 15 February 2016
Dear Sue C.,
Thank you for taking the time to send your thoughts. It is wonderful to hear how much you've enjoyed our service and facilities during your visits to town. We are honored that you have allowed us to be your home when visiting...More