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Boomtown Hotel Casino

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212 Reviews from our TripAdvisor Community

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Showing 211: English reviews
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Los Angeles, California
Reviewed 3 weeks ago

After reading some reviews about this property I admit I was a little leery when I realized this was the only Casino/Hotel in the area with rooms available under $500. Upon arrival, I was pleasantly surprised. The front desk staff was pleasant. My room, although a long walk from the elevator was nice, clean and roomy.

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Helpful?
Thank RWinLA
Anthony C, Guest Relations Manager at Boomtown Hotel Casino, responded to this review

Thank you for taking the time to leave us your feedback about your recent stay. We are so pleased to know you enjoyed your hotel room and we hope you got a restful nights sleep. We hope to have you stay with us again in the future. Sincerely, Boomtown Bossier.

Reviewed 4 weeks ago

Front desk was NOT friendly, We have been going there since they opened. Too many changes, staff is not friendly, buffet has gotten worse, however steakhouse is great. We will not be going back. Something has really changed, perhaps management? Comps are not as good as they were. Machines (slots) are old and out of date. Perhaps newer more up...

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Helpful?
Thank Johnnie D
Anthony C, Guest Relations Manager at Boomtown Hotel Casino, responded to this review

Thank you for taking the time to leave us a review, Johnnie. We are glad you enjoy our steakhouse, 1800 Prime. We will forward your review to the rest of our team so they can take it into consideration. We pride ourselves on being better today than we were yesterday. We hope you will reconsider coming here so we can...

Reviewed 5 weeks ago via mobile

My husband and I went for our 4 year anniversary and we loved the hotel! It was super clean and the staff was real friendly. We weren't to pleased with the casino area but we did enjoy our stay! It's very local and close to everything! We checked out the board walk and the different stores nearby. It's also located...

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Helpful?
Thank Armywife91
Anthony C, Guest Relations Manager at Boomtown Hotel Casino, responded to this review

We want to take the time to wish you and your husband a Happy Anniversary and we wish you many, many more! We also want to say thank you for the perfect score and for taking the time to leave us your feedback about your recent stay. We are so pleased we could give you a wonderful stay and we...

Mexia, Texas
Reviewed 12 January 2017 via mobile

My husband & I stayed here for our 1st anniversary. The hotel staff was amazing! However, the walls in this hotel are PAPER thin. Apparently the couple 4 doors down we're celebrating in their own way......all night long...... The food was WAY over priced & not good at all.

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Helpful?
Thank LRV17
Anthony C, Guest Relations Manager at Boomtown Hotel Casino, responded to this review

Thank you for taking the time to leave us a review, Lana. First of all, we would like to congratulate you and your husband on making one year of marriage. We wish you many more great years to come. We are so glad to see out Team Members made your special day even better. We will forward your feedback to...

Reviewed 19 December 2016 via mobile

This place is small but i got some good play time. I would go back. The buffet was reasonable and had pretty good food. The desserts were quite tasty. Easy to get to and parking is a breeze. Right off I-20 so its very convienient.

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Helpful?
Thank Skyebarz
Anthony C, Guest Relations Manager at Boomtown Hotel Casino, responded to this review

Thank you for the feedback. We are so glad to know you had a great time while visiting us! We will let our team know about your experiences and we look forward to having you again in the future. Happy Holidays, Boomtown Bossier.

Richardson, Texas
Reviewed 5 December 2016

They obviously cater to the casino guests over hotel as the parking, drop off situation is one lane covered for hotel and three lanes covered at casino, where the valet was located. It was pouring rain when we got in and we were behind one of those people who just abandoned their van in the drop off area to check...

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Helpful?
1Thank meredithm272
Anthony C, Guest Relations Manager at Boomtown Hotel Casino, responded to this review

Thank you for taking the time to leave us a review. We are glad you could get checked in early and got a peaceful night's sleep. We are disappointed that you were woken up earlier than what you were wanting to be during your getaway. We will forward this review over to the rest of our hotel team so they...

Haworth, Oklahoma
Reviewed 25 November 2016 via mobile

My husband and I came here for Thanksgiving to check the area out. The hotel rooms are spacious, clean & comfortable. The bathrooms in the rooms could use a little sprucing up, but we're clean & nice. The dinner buffet was really good with a lot of variety ( make sure to get the rewards card before going so you...

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Helpful?
Thank 702christyl
Anthony C, Guest Relations Manager at Boomtown Hotel Casino, responded to this review

Thank you for the great review, Christy. We are so thankful you and your husband decided to spend Thanksgiving with us and had a great feast. We thank you for every recommendation you pass along for us. We look forward to having you stay again soon.

Plano, Texas
Reviewed 29 October 2016

We arrived late in from a drive from Dallas around 10 p.m. and they had already re-booked our room to someone else so we were forced to take a room with only 1 Bed instead of the 2 bedroom room that we paid for and requested. They didn't offer us any assistance other than offer us a cot. We had...

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Helpful?
3Thank Gopokes25
Anthony C, Guest Relations Manager at Boomtown Hotel Casino, responded to this review

Thank you for taking the time to leave us a review. We are disappointed your stay wasn't what you expected it to be. We will forward this review over to our Guest Relations Manager so he can look into this situation for you. We would like to invite you to send us a private message so we can get more...

Reviewed 26 October 2016

We hated our stay there. We left our daughter's tablet in there and have called several times to see if room service returned it after they cleaned it...nothing. The front office would constantly switch us back from front office to security which was a nightmare. You would have thought that the front office would know who cleaned our room but...

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Helpful?
1Thank Mrs_Urban
Anthony C, Guest Relations Manager at Boomtown Hotel Casino, responded to this review

Thank you for taking the time to leave us a review. We are disappointed that this incident happened while you were staying with us. We are going to forward this review over to our Guest Relations Manager so he can take a look in to your situation. We would like you to contact us so we can learn more about...

Placerville, California
Reviewed 19 October 2016 via mobile

Recently I took my three grandchildren to stay at the Best Western Hotel Boomtown Nevada. Unfortunately I did not inquire as to whether the swimming pool was open so that was a disappointment but otherwise it was a wonderful weekend. The hotel even though it's partnered with a casino is extremely accomodating to children. The arcade was fun, although a...

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Helpful?
Thank U347WOelizabethd
Anthony C, Guest Relations Manager at Boomtown Hotel Casino, responded to this review

Thank you for your review. We are glad you enjoyed your family vacation at Boomtown Nevada. However, we are not affiliated with that property. We hope that one day you and your family will be in our area and stay with us. Until then, have a great vacation.

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Pool
  • Bar/Lounge
  • Free Internet
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
Internet
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The newly remodeled guest rooms at Boomtown are just steps away from all of the casino action, yet tucked away in a sanctuary where you can recharge. Our 186 rooms include 88 garden suites and four suites. Each room features plush new pillow top mattresses, Plasma TVs and brand new furniture and spacious bathrooms with marble granite finishes and includes a variety of convenient in-room amenities. ... more   less 

Additional Information about Boomtown Hotel Casino

Address: 300 Riverside Dr, Bossier City, LA 71111-5017 (Formerly Casino Magic)
Region: United States > Louisiana > Bossier City
Price Range: £58 - £156 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Boomtown Hotel Casino 3.5*
Number of rooms: 186
Reservation Options:
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Also Known As:
Boomtown Hotel Bossier City
Boomtown Bossier City
Boomtown Casino Hotel
Boomtown Casino Bossier City
Hotel Style:
#3 Casino Hotel in Bossier City
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Questions & Answers

Here's what travellers have asked, with answers from Boomtown Hotel Casino staff and other travellers.
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Questions? Get answers from Boomtown Hotel Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The later you check in (4 pm) the closer you may find yourself to the elevator which is located at one end of the hotel.”
 of 5 bubbles RWinLA, 1 Feb 2017 | Read review
“Try it you may like it, not for us anymore.”
 of 5 bubbles johnnied548, 25 Jan 2017 | Read review
“Never book a room here, you have been warned.”
 of 5 bubbles Mrs_Urban, 26 Oct 2016 | Read review
“all there rooms are nice”
 of 5 bubbles 4MikeW, 4 Sep 2016 | Read review
“Go to another Hotel”
 of 5 bubbles travelbunny39, 17 Aug 2016 | Read review
5 of 5