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WoodSpring Suites Hammond

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Overview
  • Excellent51%
  • Very good2%
  • Average11%
  • Poor11%
  • Terrible25%
12 Apr 2018
“Must stay again”
10 Mar 2018
“"Audit?"”
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
2 Star Hotel
All hotel details
Additional information
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Reviews (36)
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18
1
4
4
9
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LanguageEnglish
18
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4
4
9
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1 - 5 of 36 reviews
Reviewed 12 April 2018

The hotel looking better and better every month I come in. This week was the best New staff and a better environment. What more could I ask for. The manager is really pulling things together. Keep up the good work team.

Thank mz19redd
Response from Stephen S, Manager at WoodSpring Suites HammondResponded 29 April 2018

Thank you for your 5 star review of our hotel, we appreciate your business!

Reviewed 10 March 2018

Terrible!!! My wife and I drove for over five hours to this property in Hammond, LA after working all day and packing with a confirmed reservation. When we arrived exhausted around 1:15 AM, the night manager would not let us check in. He first asked...More

1  Thank Joe F
Response from Stephen S, Manager at WoodSpring Suites HammondResponded 29 March 2018

I am so sorry to hear you experienced this issue after such an exhausting day, I am sure this was frustrating. While we do have an audit process over night that would prevent us from charging credit cards or taking payment, this should not have...More

A TripAdvisor Member
4
Reviewed 3 February 2018 via mobile

I'll start by saying the room itself was fine once I finally got in. Nothing special, but had a bed. Double charge on my credit card, key issues and 40 min check-in time sucked though. Might be something that is fixed in the future, just...More

Thank A TripAdvisor Member
Response from Stephen S, Manager at WoodSpring Suites HammondResponded 27 February 2018

I am sorry to hear about the issues you experienced at our Hammond Woodspring. It should not take any longer than 5 minutes to get checked in, and clearly we should not have double charged your card. I will review this with the general manager...More

Reviewed 31 August 2017

Hi, I recently stayed here at the property and I enjoyed my stay. I was just looking fo ra cheap place to stay while visting and a friend and this was the best place. Jazelle at the front desk was very helpful and attentive!!! She...More

Thank bl292017
Response from Stephen S, Manager at WoodSpring Suites HammondResponded 5 October 2017

Thank you so much for your 5 star review of our hotel. We stirve to offer all of our guest a clean, safe and comfortable place to stay while providing great value! I am happy to hear we were able to do that for you....More

Reviewed 31 August 2017

My experience at the Woodsprings Suites was awesome. The front desk attendant was pretty new and I believe still in training, but she did a great job with assisting me. Her name was Jazelle. I enjoyed my stay tremendously and will be sure to stay...More

Thank kmn1998
Response from Stephen S, Manager at WoodSpring Suites HammondResponded 5 October 2017

Thank you so much for your 5 star review. We appreciate your Feedback. I am glad to hear you enjoyed your stay and Jazelle was able to assist you! Thanks again for your review. We look forward to seeing you again.

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Details
Price range
US$44 - US$69 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms, Smoking rooms available
Details
Price range
US$44 - US$69 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Accessible rooms, Smoking rooms available
Questions & Answers
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Room Tips
"Never stay here."
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"This is my first experience with this chain, and I would not recommend it"
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"4th floor for business"
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"If you're carrying in a lot of stuff, ask for a room closer to the middle or to one of the far ends..."
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