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Hilton Garden Inn New Orleans Airport

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Traveller (60)
Room & Suite (28)
Dining (2)
Overview
  • Excellent41%
  • Very good25%
  • Average17%
  • Poor10%
  • Terrible7%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn New Orleans Airport
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn New Orleans Airport
Special Offer: Double Points, Every Stay
Hotel deals
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Reviews (810)
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807 results
Traveller rating
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64
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LanguageEnglish
316
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142
81
64
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1 - 5 of 807 reviews
Reviewed 1 week ago

I had stayed at this hotel before and will probably stay there again. Clean rooms nice staff. I had an issue with my air conditioning leaking water onto the floor and the whole process was a little irritating but the staff was accommodating. Due to...More

Review collected in partnership with Hilton Garden Inn
Thank drea9377
Response from 00gc, General Manager at Hilton Garden Inn New Orleans AirportResponded 6 days ago

Thank you for sharing the feedback on your visit to Hilton Garden Inn New Orleans Airport. We are delighted to know our service and accommodations were above and beyond your expectations. However, we are sorry to disappoint you with the maintenance issue you experienced. Your...More

Hotel's Favourite
Reviewed 2 weeks ago

The Hilton Garden Inn New Orleans Airport is our home away from home every 6 months. I have to go to Kenner LA for a cancer check up at the Ochsner Health Center and we always stay at this hotel. It is always clean, the...More

Thank wandam597
Response from 00gc, General Manager at Hilton Garden Inn New Orleans AirportResponded 1 week ago

Ozark, thank you for sharing your review about the Hilton Garden Inn New Orleans Airport. We love when guests return to our hotel and write such great remarks. Our primary focus is providing convenient experience, and we’re happy to know that you could have one...More

Reviewed 1 week ago

The trip was great, staff extremely friendly. Any issues I had they were on top of it. I will definitely stay at this location again!!! Unfortunately I was not able to enjoy the pool but the breakfast was inexpensive and easily worth more than $12.99....More

Review collected in partnership with Hilton Garden Inn
Thank Nise M
Response from 00gc, General Manager at Hilton Garden Inn New Orleans AirportResponded 1 week ago

Thank you for choosing the Hilton Garden Inn New Orleans Airport while you were here for the Essence Festival. We are delighted to know you were impressed with our courteous associates and loved your well-kept room. It was a pleasure to have you and your...More

Reviewed 1 week ago via mobile

Hotel average, airport transportation is terrible. 45 minute wait for a 10 minute ride, rude staff who wouldn't even open the luggage compartment. Called for a ride and was told about 15 minutes. Called again after 30 minutes and was again told about 15 minutes....More

Thank Stephen S
Response from 00gc, General Manager at Hilton Garden Inn New Orleans AirportResponded 1 week ago

Hello Stephen S: Thank you for staying with us and for taking time to share your concerns. We cannot apologize enough for the lack of attentive service you described, especially since we make excellent service our highest priority. Your comments will be shared with staff...More

Reviewed 3 weeks ago

Used park and fly, very convenient! Shuttle driver was very friendly & helpful. On my way back there. Hope return stay goes as smoothly. Did not have breakfast, flight too early. No time for other amenities. Comfortable king bedMore

Review collected in partnership with Hilton Garden Inn
Thank R6407JUdebbies
Response from 00gc, General Manager at Hilton Garden Inn New Orleans AirportResponded 3 weeks ago

Thank you for your review of Hilton Garden Inn New Orleans Airport. Our shuttle staff works hard to provide safe, courteous and reliable transportation to and from the airport, and we are glad their service, as well as our convenient location, contributed to your enjoyment...More

View more reviews
About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Free Parking
Room Service
Wheelchair access
Airport Transportation
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Dry Cleaning
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Outdoor pool
Bar/Lounge
Hot Tub
Details
Price range
US$99 - US$208 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
Details
Price range
US$99 - US$208 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms, Accessible rooms
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Traveller (60)
Room & Suite (28)
Dining (2)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
kimmy04
1 October 2017|
AnswerShow all 5 answers
Response from Ashley A | Reviewed this property |
Hotel is in a very safe area, unsure about the shuttle service, we used Uber to get us around. It was fast, cheap and reliable, available all hours.
1
Vote
Deedra F
2 June 2016|
AnswerShow all 4 answers
Response from Calypsosmom | Reviewed this property |
There was no free breakfast when we were there. Also...if you plan on eating (dinner for us) there be sure you have a ton of time it took almost an hour for us to get our food and it was not very good.
0
Votes
sbT9238BI
Hello Hilton, I have reservation at your location in Jun a looking for a spacious room with the Jr suite. In reviewing the reviews I am getting conflicting information about the suite and the breakfast. Please confirm the Jr suite is spacious and how much open space is there. i.e. Can you get a queen size blow up bed in the room. This description will help me determine how much open space there really is because pictures can be deceiving. I reserved a suite for open space so were not on top of each other in the room. Does the hotel serve free breakfast because the hotel says yes but some reviews stated there was no breakfast. I have not been disappointed in Hilton hotels but I have not stay with your hotel before so I look forward to hearing from you. A customer looking for spacious room and free breakfast for a fun one week visit to the New Orleans area. Thanks in advance. Again thanks
17 January 2016|
AnswerShow all 7 answers
Response from Rosa B | Reviewed this property |
The rooms are large. I would call directly to ask about the breakfast and explain your concern. I was in and out late and early so I did not have breakfast. The staff is o.k. but not outstanding. this is not a motel so... More
0
Votes
Room Tips
"This hotel is perfectly located near the airport"
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"allow travel time from this location."
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"Probably any room not on the 1st floor is quieter."
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"Third floor is the most quiet, little traffic noise."
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