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Extended Stay America - New Orleans - Kenner

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Extended Stay America - New Orleans - Kenner
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79 Reviews from our TripAdvisor Community

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Showing 78: English reviews
Texas City, Texas
Reviewed 3 weeks ago

This will be my hotel of choice when in town. The staff is great and the hotel is very clean. From the booking of my reservation to the check out was awesome. The staff calls you by name each time they see you in the hallway as well as when I was loading and unloading my car. My room was...

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Helpful?
Thank chrissm12342016
Manager_11525, Manager at Extended Stay America - New Orleans - Kenner, responded to this review

Thank you for taking the time to sharing your experience. It is great to see you were well accommodated with excellent customer service from our staff and that your room was clean to your liking. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.

San Antonio, Texas, United States
Reviewed 3 weeks ago

Walked in room and it smelled bad, stains on carpet, walking barefoot my feet turned black. There was no hair dryer, no frills one small bottle of shampoo and soap. Bathtub was rusty and in poor shape. I was so disgusted I even didn't try the breakfast. I never want to stay there again.

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Helpful?
Thank Trudy A
New Braunfels, Texas
Reviewed 3 weeks ago via mobile

I recently stayed here for one night while in NOLA. I had a hotel reserved in the French Quarter but I needed an extra night so I had to look elsewhere for accommodations. So I checked in to the hotel and went to my room. It was dirty. I went back to the desk to switch rooms and the customer...

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Helpful?
Thank Jeffrey H
Reviewed 31 October 2016 via mobile

Great hotel and great staff. Home away from home. Love the kitchen to cook and the full sized refrigerator. Restaurants in walking distances with good breakfast American diner. Bourbon Street only a 20 minute drive from the hotel..

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Helpful?
Thank Shontelle B
Manager_11525, Manager at Extended Stay America - New Orleans - Kenner, responded to this review

It is so rewarding to see you enjoyed your stay at our hotel. Your positive comments about our staff, hotel, and the fully equipped kitchen are much appreciated. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.

Altamonte Springs, Florida
Reviewed 31 October 2016 via mobile

We stayed here for 7 nights. The only positive thing I can say is that it is on a good location, near to pretty much everything. Bad things are rooms and halls are not so clean, they clean the rooms every 7 days so if you are planning to stay here for a couple of nights like us it is...

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Helpful?
Thank Franchesca T
Reviewed 30 October 2016

The hotel is not bad if you need somewhere to crash for a night. It's located in Kenner, somewhat near the New Orleans Airport, but pretty far away from everything else in New Orleans. The rooms are clean (this is the second time I've stayed in this hotel), and they provide a grab-n-go breakfast. On the downside, the hallways smelled...

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Helpful?
Thank Maria Gabriela P
Alexandria, Louisiana
Reviewed 12 October 2016

Staying out of the main CBD or French Quarter often can mean lower quality. This place was still good on price and one got what was expected. The drive to Canal St. from here was quick. There are a number of eating places within a short drive or even walking distance. For long term stay at a good price this...

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Helpful?
Thank Henry R
Manager_11525, Manager at Extended Stay America - New Orleans - Kenner, responded to this review

Thank you for taking the time to write a review of your stay. It is great to read you positive comments on how convenient our location is and our affordable price. We would love to see you again, should your travels bring you back to our area.

New Orleans, Louisiana
Reviewed 6 October 2016

It was my own fault. I booked the hotel thru hotwire and was thoroughly disappointed by the quality of the facility especially compared to other hotels i stayed at with the same star rating. The wifi is super slow, the rooms are BASIC and very outdated. Walls are thin and you can hear everything including the planes nearby.The front desk...

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Thank omadzi
Charleston, South Carolina
Reviewed 9 September 2016 via mobile

The title of the hotel says it all. You would be fine with an overnight stay, just don't expect all the amenities. The negative reviews complain about the breakfast and other hotel missings. I have 0 complaints for this hotel. The staff is super friendly and accommodating. The rooms are clean and smoke free. You have a stove top, microwave,...

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Helpful?
Thank davidcarter843
Manager_11525, Manager at Extended Stay America - New Orleans - Kenner, responded to this review

We appreciate you taking the time to write a review and for choosing to stay with us. I'm thrilled to hear such positive comments about how accommodating our staff was, the cleanliness of our rooms, and our convenient location near restaurants and close to downtown. It is great to hear you don't have any complaints. Thank you again for your...

Oregon Coast, Oregon
Reviewed 27 August 2016

This is by far the worst place I have ever stayed.You must go to the desk to get any amenities you need (of which they don't even have enough of the junky kitchen equipment for every room and kitchen tools missing from what they do provide). The women at the desk treat you like a bother and are usually not...

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Helpful?
1Thank j0nsn0w24

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - New Orleans - Kenner

Address: 2300 Veterans Boulevard, Kenner, LA 70062
Region: United States > Louisiana > Kenner
Price Range: £67 - £205 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - New Orleans - Kenner 2.5*
Number of rooms: 20
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - New Orleans - Kenner staff and other travellers.
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Washington DC, District of Columbia
Warren, Michigan, United States

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Questions? Get answers from Extended Stay America - New Orleans - Kenner staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Noise goes through the walls on every floor”
 of 5 bubbles j0nsn0w24, 27 Aug 2016 | Read review
“East side you get noise from incoming customers & front door. West side you get noise from the airport.”
 of 5 bubbles IAwildrose56, 18 Jul 2016 | Read review
“Corner room is what I picked. The hotel is pet friendly but pets are only on 2nd and 3rd floors.”
 of 5 bubbles scott_b0999, 22 Dec 2015 | Read review
“Upper floor is quiet :)”
 of 5 bubbles rrieder7, 7 Sep 2015 | Read review
“If you don't smoke, ask for a non-smoking room.”
 of 5 bubbles 313br, 20 Jul 2015 | Read review
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