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Holiday Inn Hotel & Suites Lake Charles South

HolidayInn.comUS$118*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Hotel & Suites Lake Charles South
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137 Reviews from our TripAdvisor Community

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Showing 135: English reviews
houston Texas
Reviewed 28 May 2014

Checked in about 10:00pm and checked out about 6:00am the next morning so my experience with the hotel is somewhat limited. Nevertheless my welcome at check in was warm and genuine. Room was clean and very quiet. Bed was comfortable. The next morning the shower was easy to operate.complimentary coffee when I checked out. I would stay again.

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Helpful?
Thank frankhoustonTexas
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Lake Charles South, responded to this review

Dear frankhoustonTexas, Thank you for taking the time to share your experience with us. I am very glad that you appreciate the warm welcome and the accommodations you had. We strive to give great and impressive service to all of our guests and it makes us happy to know that we have met your expectations. Thank you again for your...

Alto, Texas
Reviewed 26 May 2014

This hotel has an excellent staff, I made my reservation through Mrs. Loretta. She assured me everything would go smoothly. I checked in late and didn't feel like going to eat so I ordered from the restaurant.. Room service from the Kim's Restaurant and Bar was delicious. At breakfast everyone was friendly, willing to answer all my question. The front...

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Helpful?
Thank Dolly F
Texas
Reviewed 15 May 2014

Mr. Rodney welcomed us and a tone was set that beginning of a wonderful night. Dinner and breakfast was great in an under used eatery. Good food, reasonable prices, great service. Comfortable and clean room. Only negative....other clientele....kids sports clubs. At$150 a night one should not have to endure kids running the halls nor their parents who could care less.

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Helpful?
Thank ftcawo
Baton Rouge, Louisiana
Reviewed 18 April 2014 via mobile

The restaurant was pretty good, ribeye and salad were great, not to mention we got there and ordered at 9:30 pm. The smell of smoke in my room completely hit me in the face when I walked in my room. Also, found a giant spider on my bed right before I went to sleep. I'm sure there are better places...

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Helpful?
Thank Mick751
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Lake Charles South, responded to this review

Dear Mick751, Thank you for your feedback and for choosing our hotel. I certainly apologize for the inconveniences you experienced particularly with the the spider and with breakfast. Rest assured that your comments will be looked into and take actions accordingly. Kindly be assured that we treat this matter seriously as we always strive to deliver world-class service to our...

Houston, Texas
Reviewed 16 March 2014

First, I will start by saying I created a TripAdvisor account just to write this review. I rarely offer feedback unless it is merited. I am a business man from Houston who decided to come to Lake Charles to partake in some gaming with my wife and a friend. L'auberge was booked up, so this property along with a few...

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Helpful?
1Thank TravelNinja333
holidayinnlakecharle, Webmaster at Holiday Inn Hotel & Suites Lake Charles South, responded to this review

Dear Guest, Thanks for your comments and for your recommendations. I sincerely apologize that we fell short of your expectations in this case. Rest assured that we are working to correct most of the issues you mentioned. Your comments are very valuable because they help us see where we’re going wrong so we can approve. I offer my apologies once...

Oregon Coast, Oregon
Reviewed 1 March 2014

My husband stayed here two nights and had very to little problems here. Clean, very polite front desk, nice furniture, granite. Less than a mile from L' Berge, restaurant was great for breakfast. I'll be back

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Helpful?
1Thank jonell2016
Arizona, United States
Reviewed 27 January 2014

Stayed here for business. The room and accommodations were nice. One of the best Holiday in Lobbys that I have seen and the staff was very polite. The breakfast was sub par, However the lunch and dinner food was good. They advertise a business center and have a few meeting rooms, however if you intent on connecting to the internet...

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Helpful?
Thank Joe H
holidayinnlakecharle, Webmaster at Holiday Inn Hotel & Suites Lake Charles South, responded to this review

Dear Guest, Thank you for choosing Holiday Inn Hotel & Suites Lake Charles South for your recent stay in our area. Thank you for the kind things you said about the Hotel and your stay, I agree with you completely. Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following actions...

Barrie, Canada
Reviewed 23 January 2014

Front desk staff were very friendly- We stayed three nights and two days. There were dirty underwear left in our closet upon arrival. Food and particles of garbage were found under the bed. Housekeeping came by around 10am (after our first sleep)- we declined and signed to have our room bypassed. The second day they came at 930 (we were...

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Helpful?
Thank Aprilmaedawn
holidayinnlakecharle, Webmaster at Holiday Inn Hotel & Suites Lake Charles South, responded to this review

Dear Guest, Thank you for choosing Holiday Inn Hotel & Suites Lake Charles South for your recent stay in our area. Thank you for the kind things you said about the Hotel and your stay, I agree with you completely. Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following actions...

Newcastle, Australia
Reviewed 15 January 2014 via mobile

The reception greeted us warmly. The overall experience was extremely good. Lovely ground floor room spacious all lovely and clean. The laundry was clean which is a change drinker places we h as be stayed. The gentlemen on reception the next was a sweetheart. Worth a stay

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Helpful?
Thank AussieFLJ
New Orleans, Louisiana
Reviewed 27 December 2013

I would recommend this hotel for an overnight or weekend stay. Very clean, friendly staff and located in a good area. Good rate and very helpful front desk. We will definitely stay here again when we come to Lake Charles.

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Helpful?
Thank Kelsi S

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Room Service
  • Dry Cleaning
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Holiday Inn Hotel and Suites is the newest Full Service, upscale hotel in Lake Charles, LA. Location, Location, Location. The Holiday Inn and Suites, Lake Charles is in the heart of Southwest Louisiana. Business travelers will quickly realize the benefit of our location. We are near all Lake Charles , Westlake and Sulphur industries, which include Conoco Phillips, Citgo, PPG and Westlake PetroChemicals. We are the closest full service hotel to the Airport, Mcneese State University, historic downtown and Port of Lake Charles. Just moments from our front door our leisure guests will find attractions such as 5 Star Resort and Casino, Lauberge Du Lac and Sugar Cane Bay. If shopping is on your agenda, the Prien Lake Mall and many great restaurants are only a short drive away. Host your meeting or celebrate a special occasion in our state of the art meeting and banquet facility which seats up to 175 people. Our professional planning staff and outstanding catering service is sure to meet your needs. In addition to our contemporary, state of the art guest rooms our Lake Charles Holiday Inn and Suites features a business center, fitness center, indoor pool and whirlpool. Our food and beverage facility is anchored by Kem s Café bar and grill featuring outstanding American fare and your favorite spirits. Enjoy, relax and experience the serenity of the Holiday Inn and Suites, Lake Charles. ... more   less 

Additional Information about Holiday Inn Hotel & Suites Lake Charles South

Address: 2940 Lake St, Lake Charles, LA 70601-8220
Region: United States > Louisiana > Lake Charles
Price Range: £90 - £180 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites Lake Charles South 3*
Number of rooms: 120
Reservation Options:
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Holiday Inn Hotel And Suites Lake Charles South
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Hotel & Suites Lake Charles South staff and other travellers.
1 question
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8 months ago

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Questions? Get answers from Holiday Inn Hotel & Suites Lake Charles South staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get an Upper Floor room it;s a good venue to see the area.”
daveleyva, 24 Aug 2016 | Read review
“Do not get a room near the back entrance of the hotel. Make sure the a/ c in the room is quiet .”
Leapfrog2015, 21 Jul 2016 | Read review
“Higher up is better, request an odd number room to be on the front side.”
philr873, 18 Jul 2016 | Read review
“stay on top floor, towards the back and away from elevators for quiet...”
BrenhamTexasGramma2, 13 Jun 2016 | Read review
“Eat int he restaurant........ the food is great.”
Ogletreez, 26 May 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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