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L'Auberge Casino Resort Lake Charles

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Traveller (267)
Room & Suite (47)
Pool & Beach (24)
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Overview
  • Excellent61%
  • Very good21%
  • Average10%
  • Poor4%
  • Terrible4%
Travellers talk about
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AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (615)
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Traveller rating
359
128
63
27
29
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359
128
63
27
29
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1 - 5 of 606 reviews
Reviewed 2 weeks ago via mobile

This room was disgusting and I was so disappointed. I work in hotels and this is supposed to be a high end one compared to the one I work in and the sheets were so gross, tons of stains, the headboard had a hole punched...More

1  Thank vivgibson2780
Response from Joshua B, Manager at L'Auberge Casino Resort Lake CharlesResponded 2 weeks ago

Thank you for sharing your experience with us in this review. We are disappointed to hear about your stay. We would love to speak to you directly about this matter. We invite you to email our Guest Experience Manager at allison.ross@pnkmail.com. We look forward to...More

Reviewed 3 weeks ago via mobile

Booked one night stay on line. And second night at another casino. At check in I asked if we could stay both nights instead of checking out the next day. Hannah at the reservation desk was so helpful and made a phone call and got...More

Thank Antoniette P
Response from Joshua B, Manager at L'Auberge Casino Resort Lake CharlesResponded 3 weeks ago

Thank you for leaving us this great review, Antoniette. We are glad that you enjoyed your stay with us. We can't wait to have you back with us again soon.

Reviewed 3 weeks ago via mobile

All ways have a fabulous time at L’AUBERGE casino. Never had a bad experience here. Fun times and free cocktails. Even got my breakfast free on my points. I play the quarter machine and sometimes the $5.00 High limit slots . Great rooms over looking...More

1  Thank Bobby B
Response from Joshua B, Manager at L'Auberge Casino Resort Lake CharlesResponded 3 weeks ago

Thank you for this awesome review, Bobby. We are glad that you always have a great time with us. We are eager to welcome you back with us again soon.

Reviewed 9 April 2018 via mobile

Enjoy the hotel, but the bed was horrible and the people next door had TV blasting and stayed up all night talking until 5 am. No hot water to shower, AC would did want to cool off. They hotel had a great buffet for $45.

1  Thank Marisela H
Response from Joshua B, Manager at L'Auberge Casino Resort Lake CharlesResponded 10 April 2018

Thank you for taking the time to review us, Marisela. We loved having you as our guest. We will be looking into this feedback that you provided. We hope to have you back as our guest again soon.

Reviewed 2 April 2018

So my mom, aunt and I stayed there recently. My mom requested a smoke free/hypo allergic room since she is asthmatic and has allergies. Well, when we arrive we get a room that was probably shampooed since the carpet was wet, and it smelt a...More

2  Thank VacationJunkie18
Response from Joshua B, Manager at L'Auberge Casino Resort Lake CharlesResponded 3 April 2018

Thank you for bringing this incident to our attention. Our Guest Experience Manager would love to speak with you directly. We invite you to email her at allison.ross@pnkmail.com. We look forward to hearing from you.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Spa
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Casino and Gambling
Hot Tub
Golf course
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$143 - US$433 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Casino Hotel in Lake Charles
#2 On the Beach Hotel in Lake Charles
#4 Romantic Hotel in Lake Charles
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$143 - US$433 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Casino Hotel in Lake Charles
#2 On the Beach Hotel in Lake Charles
#4 Romantic Hotel in Lake Charles
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (267)
Room & Suite (47)
Pool & Beach (24)
Dining (5)
Questions & Answers
Ask a question
tonyia d
15 January 2018|
AnswerShow all 5 answers
Response from KikiJoe | Reviewed this property |
I believe so. I would call the hotel directly. Most hotels let you check your bags at the front desk and bring a carry on with swim wear.
0
Votes
alicatzoo
5 October 2017|
AnswerShow all 6 answers
Response from S2753AHmichaelp | Reviewed this property |
we got in it this november
0
Votes
TexasJimbo
27 August 2017|
AnswerShow all 10 answers
Response from demastersd | Reviewed this property |
Hello, I'm sorry I don't know the answer to that one. I would call the front desk?
0
Votes
Room Tips
"Over looking the pool was nice."
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"Make sure to get a non-smoking room, if you're looking for quieter hallways."
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"Ask for rooms overlooking the pool and lake"
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"get a room overlooking the river"
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