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Sheraton Metairie New Orleans

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Sheraton Metairie New Orleans
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296 Reviews from our TripAdvisor Community

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Showing 284: English reviews
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Manchester, New Hampshire
Reviewed 3 weeks ago

This hotel has an airport shuttle, but it's quite a ways from the airport and the shuttle runs only from 6am to midnight. I had an early morning flight, so had to get a Lyftt ride for $15. Stayed on the executive floor, but the Executive lounge was very disappointing. They offer NO evening cocktails and one lackluster dish of...

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Helpful?
Thank milklady58
Management response:

Milklady58, Thank you for staying with us at the Sheraton Metairie New Orleans Hotel. I am happy you enjoyed your room and the staff left a great impression on you. I will use your other concerns and comments about the hotel to better the staff and the hotel and I hope you come again soon!

Pensacola, Florida
HOTEL’S FAVOURITE REVIEW
Reviewed 29 January 2017

We booked not wanting to be in the middle of downtown New Orleans and this was perfect... still so close to anything downtown -maybe 10 minutes away and great interstate access- but so many shops and restaurants there as well. Brittany at the front desk was awesome- so helpful and friendly. The customer service she provided was something people just...

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Thank Mandy M
About Hotel's Favourite Review
Management response:

Mandy, Thank you so much for the review! We are happy you enjoyed the club lounge and most importantly the service! Please come see us again!

Florida
Reviewed 4 weeks ago

After spending a few nights in downtown New Orleans, we moved to the Sheraton in Metairie for convenient access to visit friends in Harahan. This is a lovely property with nice perks and is convenient enough to shopping and restaurants if you have a car. We loved the Starbucks coffee in the room. Two complimentary bottles of Dasani water were...

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Thank FancyFree55
Management response:

ML T, I am so happy you enjoyed your stay at the Sheraton Metairie New Orleans Hotel! We are glad to hear that all the great amenities that come with staying at our property suited you well. Please come see us again and thank you for choosing Sheraton!

Warren, Michigan
Reviewed 5 weeks ago

So this property is about 7 or 8 miles from downtown New Orleans in an area with several other hotels but not much else. It's located about halfway between the airport and downtown New Orleans and they have an airport shuttle. There is one really, really good restaurant a block away, another not so good and the hotel has a...

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1Thank rfross
Management response:

rfross, Thank you for staying with us at the Sheraton Metairie New Orleans Hotel. I agree that we are a short distance to downtown and that you can definitely find savings in staying with us! I hope you choose to do it again soon!

Georgia
Reviewed 12 February 2017

Wonderful customer service, convenient and free parking, great location, very competitive rates are the pros. The cons: club level food/breakfast is very rudimentary and shower never got quite hot enough for me. The cons will not keep me from returning to this property--overall very good!

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Thank jnbGeorgia
Management response:

jnbGeorgia, Thank you for reviewing the Sheraton Metairie New Orleans! We are happy you enjoyed the many perks that we have here at the hotel! We will look into your Cons and see how we can better the hotel for your future stay! Happy Mardi Gras!

Philadelphia, Pennsylvania
Reviewed 6 February 2017

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Thank csully1013
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Sanibel Island, Florida
Reviewed 4 February 2017 via mobile

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Reviewed 27 December 2016

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Tylertown, Mississippi
Reviewed 18 December 2016 via mobile

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Victoria, BC
Reviewed 20 November 2016

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Metairie New Orleans staff and other travellers.
10 questions
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Maynardville, Tennessee, United States
Colfax, Washington
over a year ago
Overton, Texas
Memphis, Tennessee

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Questions? Get answers from Sheraton Metairie New Orleans staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Club level not worth extra price.”
 of 5 bubbles jnbGeorgia, 12 Feb 2017 | Read review
“Book club level- it is worth it. Also, don't worry about proximity to interstate-it is not noisy at all.”
 of 5 bubbles mandym414, 29 Jan 2017 | Read review
“Upper levels are quieter.”
 of 5 bubbles W1419ZDstever, 27 Sep 2016 | Read review
“Sign up for the rewards program. Even with zero stays, you still get some decent perks.”
 of 5 bubbles johnhY1422AP, 27 Jun 2016 | Read review
“Club level for sure”
 of 5 bubbles Docsports, 16 May 2016 | Read review
5 of 5