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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
This hotel have arguable one of the best Patios in New Orleans, so you can relax, enjoy a smoke or enjoy good company, I like the lay out of the Hotel, they do need more entrances, but over all you get a good bang for...More
Thank Ronald D
Response from Olivia B, Manager at Residence Inn New Orleans MetairieResponded 1 week ago
Thank you for your feedback - I'm so glad you enjoy our patio! Even in the heat of the summer, it's a great place to swim, grill out, shoot basketball, or just relax and enjoy yourself. We look forward to having you with us again...More
Our room was spacious enough for our family while still maintaining some privacy. We were celebrating our 18yr anniversary and the staff went over and beyond with any and every request. We requested a particular breakfast item(sausage/potatoes) and who knew we started something. Everyone seemed...More
Thank romancegirl
Response from Olivia B, Manager at Residence Inn New Orleans MetairieResponded 1 week ago
Thank you so much for your feedback, and happy anniversary! We are honored that you chose to spend it with us, and I'm so glad to hear that our staff was able to make it truly special for you. Julieta is a gem - I'll...More
It was a very nice, clean, and beautiful hotel but their lost and found department was extremely bad. Because every time I forgot to pack something after a stay there, I called them to check on it for me they always came back saying that...More
Thank CasiHoanVu
Response from Olivia B, Manager at Residence Inn New Orleans MetairieResponded 3 weeks ago
I am so sorry to hear of your negative experience with your lost items. This is definitely not our standard of service, and we hate that this is the impression left with you. Our AGM, Martha, would be happy to personally try to locate anything...More
I really enjoyed my stay with my family at the Residence Inn. The management staff went out of their way in making you feel welcome. Victoria was on top of everything she was able to anticipate your needs without you even asking. The continental breakfast...More
Thank 462jeffreyj
Response from Olivia B, Manager at Residence Inn New Orleans MetairieResponded 3 weeks ago
Thank you so much for your feedback! It is great to know that our associates were able to make you feel so at home during your stay, and we can't wait for the opportunity to have you with us again!
The management and staff at the front desk are excellent! Camille and Victoria always do everything they can to make your stay enjoyable. Trudy, Qianna and the rest of the restaurant staff make each breakfast memorable. Regarding maintenance, Jody and Victor do their level best...More
Thank Karl M
Response from Olivia B, Manager at Residence Inn New Orleans MetairieResponded 3 weeks ago
Thank you so much for your feedback, and especially for naming so many of our associates! We strive to work together as a team to ensure that your "home away from home" is the best it can be, and I'm thrilled to see that you...More
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Tennis Court
Details
Price range
US$121 - US$200 (Based on Average Rates for a Standard Room)
Hotel class
Star rating provided by Expedia.
Hotel Style
#3 Family Hotel in Metairie
Room types
Suites ,
Kitchenette ,
Non-Smoking Rooms ,
Family Rooms
Number of rooms
120
Reservation Options
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Location
United States >
Louisiana >
Metairie
Also Known As
Residence Inn New Orleans Metairie Hotel Metairie ,
Thanks for all the answers to my question.
As a side note, I stayed there in September and did a week long job at the John C. Stennis Space Center in Mississippi, just across the bridge. That's one Looooong bridge.
It was... More
Thanks for all the answers to my question.
As a side note, I stayed there in September and did a week long job at the John C. Stennis Space Center in Mississippi, just across the bridge. That's one Looooong bridge.
It was a great buffet breakfast. I especially liked the slightly spicy sausage rounds they had, but the guy I was there with ate one sausage round and ran to the bathroom.
Turns out he can't take any kind of spiciness in foods and didn't notice it until it was too late. Even he thought it was funny.
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