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Holiday Inn Metairie New Orleans Airport

Booking.comUS$120*
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Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
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Holiday Inn Metairie New Orleans Airport
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279 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Metairie New Orleans Airport
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Showing 272: English reviews
Minneapolis, Minnesota
Reviewed 15 April 2014

My stay here started out ok. I agree with another reviewer who mentioned how busy the hotel is. If you didn't show up early enough in the evening, the whole parking lot was filled. The hotel management were extremely curtious and made sure I had everything I needed during my visit. What threw me off about this hotel is what...

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Helpful?
2Thank quinnlavin
HIMetairie, sales coordinator at Holiday Inn Metairie New Orleans Airport, responded to this review

Dear Quinnlavin We truly apologize for any inconvenience you experience here at the Holiday Inn. We appreciate your business and would like for you to visit us again!

Reviewed 7 April 2014

This was a busy hotel. People in and out constantly, plenty parking but fills up very quickly. Front desk was accommodating and honored my "priority" status by giving me an earlier than normal check in. I was truly grateful. The restaurant food wasn't the greatest. The beds were comfortable but the shower was always backed up even though maintenance attempted...

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Helpful?
1Thank geminilove
HIMetairie, General Manager at Holiday Inn Metairie New Orleans Airport, responded to this review

Dear geminilove, Thank you so much for taking the time to fill out a review about your recent stay at our hotel. I am so sorry that your stay did not exceed your expectation of an exceptional stay. If you would like to contact me at the hotel, I would like to find out how I can make it up...

Reviewed 15 March 2014 via mobile

We have now used this hotel for their cruise package twice. Both times it was great and for the cost of a weeks worth of parking at the terminal this is a great deal...room with two drinks at the bar and free breakfast and transport to and from the cruise port...staff extremely friendly and provide great service and we highly...

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Helpful?
1Thank Roger47993
Rick E, General Manager at Holiday Inn Metairie New Orleans Airport, responded to this review

Dear Roger47993, I am so happy that you decieded to come see us again and for letting us know how we are doing. I hope that you had a great trip and we hope to see you again. Have a great day.

Reviewed 13 March 2014 via mobile

My main complaint with this place is that the carpets in the rooms are filthy. Walk around the room barefoot, and then step into the shower and you will see dirty foot prints. There is no parking for large vehicles as in buses. And this being a hotel booked by college athletic conferences, this is not good. Breakfast is a...

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Helpful?
2Thank thgr8waldopepper
Rick E, General Manager at Holiday Inn Metairie New Orleans Airport, responded to this review

Dear thgr8waldopepper, Thank you so much for taking the time to write a review about your recent stay with us. I am so sorry that your carpet was not clean and that the parking situation was not accomodating. I have addressed these issues with my staff to ensure we do a better job of meeting our guests needs. Again, I...

Memphis, Tennessee
Reviewed 12 March 2014 via mobile

We booked here bc everything else in town was booked. It is easy to find and you can get downtown quickly. Staff was nice but they failed to clean our room 2 days in a row. First day we just rolled w it but the second time we called the front desk. They remedied right away but we had to...

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Helpful?
1Thank MemCer
Rick E, General Manager at Holiday Inn Metairie New Orleans Airport, responded to this review

Dear MemCer, Thank you so much for staying with us and for taking the time to let us know how we are doing. It appears there were a few issues with your stay and I wanted to personally apologize for the trouble. I hope that your next visit to the area will bring back to our hotel so we can...

Arlington, Texas
Reviewed 8 March 2014

First 2 rooms they sent us to were occupied. Try walking in on someone at 230am. Not cool. Place smells like smoke and mildew. If it wasn't 230 in the morning, we'd go somewhere else. Can't wait to check out in a few hours and find something else. Stay away!!

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Helpful?
3Thank Katherinemichele1981
Rick E, General Manager at Holiday Inn Metairie New Orleans Airport, responded to this review

Dear Katherinemichele1, Wow, I am so sorry that you had to go through all this trouble just to get a room. If you don't mind, could you please give me a call at the hotel so that I can properly apologize for our mistakes. Thank you.

Orlando
Reviewed 2 March 2014 via mobile

I like the fact it was a surprisingly good hotel with clean rooms as well as a very helpful staff. It was close to everything as well. The only negative for the hotel was parking which was very difficult depending on the time of day.

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Helpful?
Thank coolguy350
Rick E, General Manager at Holiday Inn Metairie New Orleans Airport, responded to this review

Dear coolguy350, Happy Mardi Gras! Thank you for staying with us and for letting us know how we are doing. I am so sorry for the parking situation, but hope that it did not defer from you having a good time. Again, thank you for being our guest and we hope to see you agiain next year.

St. Albert, Canada
Reviewed 11 February 2014

Our family of five stayed one night in a double suite (two queen beds and a pullout couch in a separate room) pre-cruise. It is often difficult to find a hotel with one room that accommodates five people. The room was clean, large, small kitchenette... more than adequate! The hotel is an older building, but has been nicely upgraded. We...

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Helpful?
Thank capttap
HIMetairie, General Manager at Holiday Inn Metairie New Orleans Airport, responded to this review

capttap, Thank you for reviewing you stay with us at the Holiday Inn Metairie. Your review is so thorough and will defietly help guests make the decision to utilize our Crusie Service. THANK YOU for recognizing Maya; she is very appreciative to you. Please visit with us again. -Rick Engel, General Manager

Edgewater, Colorado
Reviewed 10 February 2014

I'm writing this review with mixed feelings. Possibly mold in the hotel--maybe (probably mildew), but was I imagining it from reading other's reviews previously? The bed was comfy. The gym was okay until they came and told me to stop jumping around. If that is a good location, then i guess it depends on what you are needing to be...

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Helpful?
1Thank AJfromCO
HIMetairie, General Manager at Holiday Inn Metairie New Orleans Airport, responded to this review

AJfromCO, Thank you for reviewing your stay with us at Holiday Inn Metairie. "Ok but not Great" just isn't ok with us, we strive to give every guest the perfect experience. I hope that you will visit with us again in the future, and let us earn your loyalty. If I can be of further assistance, please call at 504-373-5946....

Reviewed 9 February 2014 via mobile

My mom had surgery at Tulane and this was our "home away from home". Our second time to stay here related to medical appointments, testing. Staff is INCREDIBLE, facilities are older but maintained. We will NEVER stay anywhere else when in NOLA when it comes to Medical visits. We stay in a suite for an amazing price. It helps get...

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Helpful?
Thank Ashklay
HIMetairie, General Manager at Holiday Inn Metairie New Orleans Airport, responded to this review

Ashklay, Thank you for reviewing your stay with us at the Holiday Inn Metairie. It is always a pleasure to hear such great praise from our guests. We are happy that you feel at home. We look forward to you staying with us again. Rick Engel, General Manager

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Pool
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Complimentary Wi-Fi throughout the hotel, complimentary fitness center, state-of-the-art business center, cozy outdoor pool, guest laundry facilities, game arcade, 32” HDTV and mini fridge in every room, full-service restaurant and bar, complimentary airport transportation. ... more   less 

Additional Information about Holiday Inn Metairie New Orleans Airport

Address: 2261 N Causeway Blvd, Metairie, LA 70001-1934
Region: United States > Louisiana > Metairie
Price Range: £77 - £151 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Metairie New Orleans Airport 3*
Number of rooms: 205
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Also Known As:
Holiday Inn Metairie New Orleans Airport Hotel Metairie
Hotel Style:
#3 Business Hotel in Metairie
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Metairie New Orleans Airport staff and other travellers.
4 questions
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Questions? Get answers from Holiday Inn Metairie New Orleans Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a corner room for more natural light”
felicef151, 21 Oct 2016 | Read review
“Get a room on the back side of hotel.”
382timl, 30 Sep 2016 | Read review
“go somewhere else”
shirmart, 8 Jul 2016 | Read review
“Do not use corner rooms they seem to be much hotter.”
LadyCaptain, 22 Jun 2016 | Read review
“There's a nice mall very nearby (up causeway across the road) and a whole foods a exit down. stay away from noisy streetside.”
Drej_Stu, 20 Jun 2016 | Read review
5 of 5
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US$120* /night
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Prices are for 1 room, 2 adults
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