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Mercure Bolton Georgian House Hotel

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Mercure Bolton Georgian House Hotel
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546 Reviews from our TripAdvisor Community

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Showing 535: English reviews
Rochdale, Lancs
Reviewed 1 week ago

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Helpful?
2Thank scubanoj
gm_mercureboltonwest, General Manager at Mercure Bolton Georgian House Hotel, responded to this review

Reviewed 1 week ago

The staff at the Mercure are incredibly accommodating. Friendly and welcoming. It's impeccably clean and service is great. The room s are a little small but lovely warm and welcoming. Breakfast is amazing everything you could wish for and eggs cooked to order. I haven't been in the swimming pool but looks incredibly inviting. It's not busy. Fun, gracious and...

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Helpful?
Thank Kate D
gm_mercureboltonwest, General Manager at Mercure Bolton Georgian House Hotel, responded to this review

Dear Kate Thank you for taking the time to review us on TripAdvisor, it is always a pleasure to receive positive feedback. I will pass your nice comments on to to the team as we embody all feedback with a view it aids us to constantly move forward. Once again many thanks for your nice review and we look forward...

Manchester
Reviewed 1 week ago

On a days annual leave (very valuable time to me), I planned to spend the morning swimming here. I've visited many times and also the hotel hosting this health club was also my wedding venue. I was really looking forward to a relaxing morning. After waiting approximately ten mins and ringing bell intermittently I gave up. No staff around. Was...

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Helpful?
Thank JoanneCC81
gm_mercureboltonwest, General Manager at Mercure Bolton Georgian House Hotel, responded to this review

Dear Joanne Thank you for reviewing us on TripAdvisor, I am pleased to say your feedback is not common for us and certainly sounds odd. I will follow this up with the leisure club manager as I know he will be surprised at this review and will action accordingly Yours Eric Spencer-Smith General Manager

Reviewed 1 week ago

Meal seemed reasonably priced at £20, OOOH no jeans allowed, don't know why because this is definitely not top quality. Meal booked for 8pm but there was a 20 minute delay between bread and soup. Meal only finished at 10.15 and was mediocre at best. Supposed to be a carnival theme but I must of left before it started.

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Helpful?
1Thank Stephen G
gm_mercureboltonwest, General Manager at Mercure Bolton Georgian House Hotel, responded to this review

Dear Stephen G Thank you for taking the time to tell us about your stay at the Mercure Bolton Georgian House Hotel but I was very disappointed to read that your experience did not meet your all expectations, more so on the food as this is something we are normally very good at. Please allow me to express my apologies....

Reviewed 1 week ago via mobile

a group of 14 friends needed an xmas night out and came across this deal which we thought was a good offer. 20pound for 3 courses, disco and some party accessories! arrived on the earlier side and was asked to wait in the bar area to be called. nice clean setting, and got a drink. raspberry cidre...£5 a bottle not...

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Helpful?
Thank Carolyn L
gm_mercureboltonwest, General Manager at Mercure Bolton Georgian House Hotel, responded to this review

Dear Carolyn Many thanks for the review and was pleased to read you enjoyed your night although I did note you comments on the barman and I will follow that up with my opperations Manager. Many thanks once again and I look forward to welcoming you back Yours Eric General Manager

Newcastle upon Tyne, United Kingdom
Reviewed 2 weeks ago

We have stayed many times as this hotel is close to where family live. We have always had good stays and returned. Our last stay was at the weekend, and I honestly cannot over state how dreadful it was and how much the place has declined. The biggest issue for us was the food. The first night, we were presented...

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Helpful?
1Thank Linda D
gm_mercureboltonwest, General Manager at Mercure Bolton Georgian House Hotel, responded to this review

Dear Linda Thank you again for you time a feeding this back to me, I was pleased we could resolve this and as discussed I look forward to your return in the early part of next year. Yours Eric Spencer-Smith General Manager

Alicante, Spain
Reviewed 2 weeks ago via mobile

I love this hotel and when I come back to my hometown I ALWAYS stay here ! And never receive discount from Eric who's been the head honcho for years ! (At least 10 times I've stayed ere)! Eric ! If you read my other reviews I'm a compulsive nit picker but I can't grumble here because the pro's far...

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Helpful?
1Thank Antony T
gm_mercureboltonwest, General Manager at Mercure Bolton Georgian House Hotel, responded to this review

Dear Anthony Many Thanks for the review and the nice comments on the team. I have just cut a pasted your review and sent it to our property director, we have just installed two new boilers at a cost of 40k but for some reasons the top floor is struggling at peak times, trust me when I say I am...

England
Reviewed 2 weeks ago

We arrived expecting a booked double room and thought a mistake had been made as when we opened the room door we discovered we had been given a suite of rooms!! A really wonderful surprise! The staff at this hotel are all good and nothing seemed too much trouble. Had a lovely meal the first night at the hotel and...

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Helpful?
Thank FurbyEngland
gm_mercureboltonwest, General Manager at Mercure Bolton Georgian House Hotel, responded to this review

Dear FurbyEngland Thank you for taking the time to review us on TripAdvisor, it is always a pleasure to receive positive feedback. I will pass your nice comments on to to the team as we embody all feedback with a view it aids us to constantly move forward. Once again many thanks for your review and we look forward to...

Leeds
Reviewed 5 weeks ago via mobile

I stayed here for one night for a business stay, the room was clean and reasonably spacious. Comfortable bed, and a great size. The bathroom however was dismal, the shower was barely a trickle and the temperate was almost impossible to set, my colleague had the same problem in a different room - I don't know if this is a...

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Helpful?
Thank R951TPrebeccad
gm_mercureboltonwest, General Manager at Mercure Bolton Georgian House Hotel, responded to this review

Dear R951TPrebeccad Thank you for taking the time to review us on TripAdvisor, it is always a pleasure to receive positive feedback although I did note your comment about the Shower. We have recently had brand new boilers installed and we do appear to have had a couple of teething issues with them but hopefully these are now behind us....

Reviewed 31 October 2016 via mobile

Visited the sports bar area for dessert after swimming very expensive for what it is, ordered a coffee liqueur as advertised on menu, the young waiter brought it over stating that he wasn't very good at them he was carrying it with his thumbs in the top I've never had a coffee liqueur as bad, why advertise something that your...

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Helpful?
Thank Stephanie A
gm_mercureboltonwest, General Manager at Mercure Bolton Georgian House Hotel, responded to this review

Dear Stephanie Thank you for highlighting this to me and I have passed this on to my operations manager to train the team on this. As a leisure club member you are entitled to the membership discount in the bar, please present your membership card when making future purchases and make full use of your membership with us. Thank you...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Former Georgian Country House with spa & leisure facilities, set in a beautiful part of Lancashire; gateway to the Lake District. ... more   less 

Additional Information about Mercure Bolton Georgian House Hotel

Address: Manchester Road, Blackrod, Bolton BL6 5RU, England (Formerly Mercure Bolton West Hotel)
Region: United Kingdom > England > Greater Manchester > Bolton > Blackrod
Price Range: £49 - £94 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Bolton Georgian House Hotel 3*
Number of rooms: 91
Reservation Options:
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Also Known As:
Ramada Bolton
Oldham Ramada
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Bolton Georgian House Hotel staff and other travellers.
6 questions
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Questions? Get answers from Mercure Bolton Georgian House Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The first floor x”
 of 5 bubbles F6828MLkated, 29 Nov 2016 | Read review
“All are fine”
 of 5 bubbles david_littlewood1, 12 Oct 2016 | Read review
“Quiet area.”
 of 5 bubbles SpudC_12, 3 Oct 2016 | Read review
“room 219 was great size family room”
 of 5 bubbles 388stephenr, 23 Aug 2016 | Read review
“Don't pay for the upgrade.”
  • Coffee station in the room
  • A rather small bath
  • Bedroom
 of 5 bubbles Kenneth_Smith, 13 Aug 2016 | Read review
5 of 5
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