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Holiday Inn Shreveport -I-20-Downtown

Booking.comUS$103*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Holiday Inn Shreveport -I-20-Downtown
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112 Reviews from our TripAdvisor Community

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Showing 110: English reviews
Start your review of Holiday Inn Shreveport -I-20-Downtown
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Reviewed 6 days ago NEWvia mobile

I wish I had seen some of these reviews before we booked!we were on the 5th floor and still kept awake all night by trains running and horns blowing 40yrds from the hotel. We booked this hotel as it had a pool and I understand it could be seasonal. The pool was open but filthy, yellow staining around the steps...

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Helpful?
Thank Gr3d
Chickasha, Oklahoma
Reviewed 1 week ago

We arrived saw room was not too clean but was for a wedding party so we stayed. During the night sewer gas smell filled the room. Air conditioner wasn't working well. Toilet stopped up. Asked for new room. We moved all are things into another dirty room. Had to get ready for a wedding so we got ready and left....

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1Thank Deneva C
Reviewed 2 weeks ago via mobile

It was awesome and I will be back as soon as possible.The hotel was a great experience for me. The customer service was also great. They made sure everything was great,they took great care of me. I will definitely recommend this hotel to friends and family.

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Thank Cameron J
Reviewed 4 weeks ago via mobile

This hotel is a little creepy and run down but even worse, it's right next to railroad tracks. The noise was so loud, there were earplugs that came with our room and a note explaining the importance of the railroad and a suggestion to keep the fan running to help muffle the noise. It would have been more honest for...

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Thank Kimberly T
Reviewed 20 March 2017 via mobile

Hotel is right off the westbound I-20 ramp in downtown Shreveport. Rates are good for a downtown hotel. All the casinos within a few minutes drive as is Boardwalk with Bass Pro etc. I typically stay at the Horseshoe on business here but was priced 3X normal rated this trip. Staff very friendly. Parking is extremely tight but had no...

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Thank Randy H
Reviewed 18 March 2017 via mobile

My wife, son, and I checked in about 930pm on 17 March. I'd like to address three areas on the Location. Front desk staff, cleanliness, and train noise After a 14 hour drive all we wanted to do is sleep. The reservation was for a two queen bed. We got our room key, went up and found a king bed....

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Thank L382_FE
Reviewed 15 February 2017 via mobile

I have worked in hotels as front desk, house keeping, night auditor for ten plus years now, and this was truly one of the worse places I've ever stayed at. Staff was less than helpful, never thanked as a member of the IHG loyalty brand even though I am an employee with IHG. Floor and elevators were dirty, foot prints,...

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Helpful?
Thank Katy W
Nicole S, Manager at Holiday Inn Shreveport -I-20-Downtown, responded to this review

Please allow me to apologize for not meeting your expectations. We typically do a much better job of ensuring the satisfaction of our guests. Please know that we take the feedback of our guests very seriously, and we will be using your comments to help us improve. Thank You Ernest Boswell General Manager 318-222-7717

Atlanta, Georgia
Reviewed 23 January 2017

The staff at this hotel are very attentive to the needs for small 30+ groups wishing to have convienently located and economical banquet facilities with plenty of free parking. The food is always good and the service is very good and respectful. Several of our attendees from out of town stay here while at our meetings and are pleased with...

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Thank SaintVitas
Monroe, Louisiana
Reviewed 3 January 2017

Love the improvement of this hotel since last visit....very modern and stylish. I was placed on the end of the hotel near the train track. The Hotel supplied a notice about the train in the room and offered ear plugs in case. I didn't hear the train that night but did hear it maybe after 8am the next morning. I...

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Helpful?
Thank Taaka W
Nicole S, General Manager at Holiday Inn Shreveport -I-20-Downtown, responded to this review

Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate our Holiday Inn Shreveport Downtown Hotel during your travels. and . I am glad to hear that you enjoyed your time with us, and that you found our facility to be well maintained. It is my...

Reviewed 21 December 2016 via mobile

The lobby was very nice, staff helpful and the in room keurig was nice in the morning. The hotel was nice but the breakfast wasn't very good. For having to be a platinum member just to get the free food coupon I would rather pay to eat elsewhere

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Thank Pete1772
Nicole S, General Manager at Holiday Inn Shreveport -I-20-Downtown, responded to this review

Thank you for your patronage as an IHG Rewards Platinum member and for posting feedback with us regarding your recent stay at our Holiday Inn Shreveport Downtown. I am glad to hear that you enjoyed your time with us, and that you found our facility to be well maintained and I am so sorry to hear that you Breakfast wasn't...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Pool
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Shreveport Downtown Hotel has 190 recently remodeled rooms (2014), brand new plush lobby, and a beautiful new exterior. The Holiday Inn Hotel is a full service hotel located in the heart of downtown Shreveport. We are located within walking distance of Sam's Town and Hollywood Casinos, Shreveport Festival Area, Clyde Fant Bike and Walking Trail, Shreveport Science/ Discovery Center, the downtown Riverfront Pier, the Convention Center, the downtown entertainment district, and the Louisiana Boardwalk. Featuring Red River Restaurant and S'port Bar and Grill, full catering/banqueting/large meeting rooms services available, business center, outdoor pool, fitness center, complimentary airport and casino shuttle services (shuttle hours run daily from 7 AM-10 PM and is subject to availability). All rooms equipped with irons and ironing boards, hair dryers, 40 in. TVs with expanded satellite TV with 5 HBO movie channels , free high speed Internet access, alarm clock radios, coffeemakers, electronic locks on guest room doors, 24 hr. Security, express check in and express check out services. All king rooms have microwaves and refrigerators. ... more   less 

Additional Information about Holiday Inn Shreveport -I-20-Downtown

Address: 102 Lake St, Shreveport, LA 71101-3736
Region: United States > Louisiana > Shreveport
Price Range: £76 - £116 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Shreveport -I-20-Downtown 3*
Number of rooms: 190
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Also Known As:
Holiday Inn Shreveport -i-20-Downtown Hotel Shreveport
Shreveport Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Shreveport -I-20-Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay somewhere else..........camping in a tent would be better”
671timk, 10 Nov 2016 | Read review
“Top floors on the right side have amazing views of the river.”
dirkspotp, 24 Aug 2016 | Read review
“Get a room on the street side not the back side of the hotel”
amandaj167, 26 Jul 2016 | Read review
“Cassie will hook it up”
jclint11, 18 Jul 2016 | Read review
“avoid the rooms close to the train tracks”
531pattyb, 28 Jun 2016 | Read review
5 of 5
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US$103* /night
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Prices are for 1 room, 2 adults
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