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Holiday Inn Hotel and Suites

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Holiday Inn Hotel and Suites
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333 Reviews from our TripAdvisor Community

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Showing 332: English reviews
Reviewed 22 March 2015

I have stayed at this hotel several times. Just checked in today and like my stay in January 2015, I received excellent customer service from Penne. She really does embody Southern hospitality. I took a red-eye in last night and Penne was able to expedite a room for me. I was literally 3 hours early for check-in and she made...

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1Thank Kenny S
HiGm70461, General Manager at Holiday Inn Hotel and Suites, responded to this review

Kenny S, Time and again, Penne amazes us with her ease in making each guests stay absolutely exceptional! We're extremely pleased you chose to stay with us again and look forward to your next trip! Thanks for choosing the Holiday Inn and Suites in Slidell, LA! Yours In Hospitality, Michelle Parks General Manager

Reviewed 22 March 2015

This was a great stay for me personally. Rooms were outstanding and comfortable. the facility pool and hot tub with exercise room was well liked and used to my enjoyment. The hotel staff were polite and professional, especially the front desk lady Penne. She accommodated my every request or question with quickness and professional accuracy. She runs the hotel staff...

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Thank dearman7
HiGm70461, General Manager at Holiday Inn Hotel and Suites, responded to this review

Mr. Dearman, We're thrilled that you had a great stay with us at the Holiday Inn and Suites in Slidell, La. Penne is truly a gem and is very well-equipped to handle multiple guests needs proficiently and with an inspiring smile! We're glad to hear you will return! Thanks for your business! Yours In Hospitality, Michelle Parks General Manager

Reviewed 22 March 2015

Our stay at this hotel was exceptional the services were exemplorary and the front desk clerk Penne exceeded my expectations of what all hotel standards of service should be thank you Penne. If you have a choice of where you are staying for business I would choose this hotel every time.

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Thank Stephen C
HiGm70461, General Manager at Holiday Inn Hotel and Suites, responded to this review

Steven C, It's amazing to work with a team of dedicated professionals who love what they do, and Penne is definitely our Guest Experience Champion! Here at the Holiday Inn and Suites in Slidell, LA, we work to make you decision simple- by providing clean rooms, great amenities and exemplary service! We work hard to make our hotel one that...

Richmond, Texas
Reviewed 22 March 2015

From the manager Brandon, to hostesses Kyrisha, Ms. Penne, and Brittany to the waitress Markeeta, I and constantly blown away by the level service these people provide. My bike broke while riding on a trail in Slidell and Brittany actually called 10 or 15 bike repair shops for me, (who does this)? I have had the fortune of staying here...

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Thank Jeremiah L
HiGm70461, General Manager at Holiday Inn Hotel and Suites, responded to this review

Jeremiah L, Brandon, Kyrisha, Ms. Penne, Brittany, Marquita and Donald,all appreciate the wonderful accolades and I am thrilled they have made such an amazing impact with our guests! Being Guest-Focused is something I cannot train- our team all has the innate drive to make every stay exceptional for our guests! We can't wait to see you back here at the...

Reviewed 21 March 2015

The customer service at this hotel was great from the time I checked in with Penne until the evening when I needed a wine opener. I appreciated all of the help that was provided to me on my trip. They went out of their way to ensure I enjoyed my stay.

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Thank Emile W
HiGm70461, General Manager at Holiday Inn Hotel and Suites, responded to this review

Emile W, Excellent! We are thrilled you chose to stay with us at the Holiday Inn and Suites in Slidell! Penne is a great ambassador for our hotel, always friendly and helpful as well as being a plethora of useful and accurate knowledge! We look forward to seeing you again soon! Yours In Hospitality, Michelle Parks General Manager

Reviewed 16 March 2015

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Thank CelestePoche
HiGm70461, General Manager at Holiday Inn Hotel and Suites, responded to this review

New Orleans, Louisiana
Reviewed 16 March 2015

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Thank Steve A
HiGm70461, General Manager at Holiday Inn Hotel and Suites, responded to this review

Altus, Oklahoma
Reviewed 14 March 2015

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Thank Blain F
HiGm70461, General Manager at Holiday Inn Hotel and Suites, responded to this review

Clermont, Florida
Reviewed 14 March 2015 via mobile

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1Thank 419judithp
HiGm70461, General Manager at Holiday Inn Hotel and Suites, responded to this review

Reviewed 12 March 2015 via mobile

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Thank jmstigler
HiGm70461, General Manager at Holiday Inn Hotel and Suites, responded to this review

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Hotel and Suites staff and other travellers.
1 question
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Elba, Alabama
over a year ago

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Questions? Get answers from Holiday Inn Hotel and Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“close to New Orleans”
williamsU4504YF, 31 Mar 2017 | Read review
“Not sure if the hotel is always this clean but I'm sure if earlier is there it will be she don't play about the cleanliness of the hotel”
Thecooperfamilyvacat, 30 Mar 2017 | Read review
“Double check the number of occupants the room will sleep. Our sofa sleeper was big enough for one, not two.”
T7397NLjamesm, 25 Mar 2017 | Read review
“If you're not a morning person, pick a room on the west side. If you smoke, and are able, pick a room near the stairs.”
alaunnat, 10 Oct 2016 | Read review
“First floor good.”
smith2km, 21 May 2016 | Read review
5 of 5