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Hilton Garden Inn West Monroe

519 reviews
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Traveller (12)
Room & Suite (32)
Dining (9)
Overview
  • Excellent53%
  • Very good26%
  • Average12%
  • Poor7%
  • Terrible2%
Travellers talk about
“room service”(12 reviews)
“indoor pool”(13 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn West Monroe
Special Offer: Double Points, Every Stay
Hotel deals
Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (519)Write a Review
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134
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37
14
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LanguageEnglish
265
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67
37
14
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All reviewsroom serviceconvention centerindoor poolbreakfast buffetroom was cleannice hoteleasy accesslobby areain townstaff was friendlyduck commandergreat place to staynice stayhome away from homehgimonroeike
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1 - 5 of 517 reviews
Reviewed 2 days ago via mobile

I was in West Monroe on business. I wasn't there very long, so didn't eat a meal in the hotel. The staff was very courteous and helpful. The room was quiet and the bed was comfortable. It was convenient to restaurants and also the airport....More

Thank ElCid83
Hotel's Favourite
Reviewed 26 October 2017

Hotel was very clean and recently updated. Staff was very friendly and helpful. Best value for your money. Rates were very reasonable. We have stayed at this hotel many times over the last 10 years and have consistently been impressed with their service.

Review collected in partnership with Hilton Garden Inn
Thank David F
Response from Lisa J, General Manager at Hilton Garden Inn West MonroeResponded 28 October 2017

Thank you for your kind words. We are happy you enjoyed your stay with us. We look forward to seeing you again soon.

Reviewed 1 week ago

Ok, nothing great. Pillows are uncomfortable and no fans in the bathroom. Could use a little update (rust in tub) but the staff was very nice and it was convenient to where we had to go in Monroe. May or may not stay again.

Review collected in partnership with Hilton Garden Inn
Thank B6632IFwilliamb
Response from Lisa J, General Manager at Hilton Garden Inn West MonroeResponded 1 week ago

Thank you for your review of our hotel. We appreciate your comments, and we’re sorry we failed to meet your expectations. We hope you’ll give us another try on your next visit to the West Monroe area.

Reviewed 2 weeks ago

All of the staff, from the front desk, to the people who waited on us at breakfast, to the gentleman in the back cooking the food, were absolutely stellar. Every time we saw them, they said hello, they asked if we needed anything -- they...More

Review collected in partnership with Hilton Garden Inn
Thank 950gregoryd
Response from Lisa J, General Manager at Hilton Garden Inn West MonroeResponded 2 weeks ago

Thank you for your kind words. We are happy you enjoyed your stay with us. We hope you will stay with us again the next time you are in the West Monroe area.

Reviewed 4 weeks ago

No hand towels. Balky hairdryer. The restaurant food below Hilton quality. Love the digital key. Love the no pet policy. Love the Keurig coffee maker in the room. Need more sugar. Love having the restaurant at the hotel.

Review collected in partnership with Hilton Garden Inn
Thank Buc-ee10
Response from Lisa J, General Manager at Hilton Garden Inn West MonroeResponded 3 weeks ago

Thank you for your review of our hotel. We appreciate your comments, and we’re sorry we failed to meet your expectations. Please contact me at 318-398-0653. We hope you’ll give us another try on your next visit to the West Monroe area.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Self-Serve Laundry
Conference Facilities
Room Service
Banquet Room
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$120 - US$175 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms, Smoking rooms available
Details
Price range
US$120 - US$175 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms, Smoking rooms available
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Traveller (12)
Room & Suite (32)
Dining (9)
Pool & Beach (2)
Hotel & Grounds (34)
Family and Play Areas (9)
Business Centre & Event Rooms (7)
Bathroom (4)
Questions & Answers
Ask a question
Lynn1478
9 February 2016|
AnswerShow all 3 answers
Response from jrsmith8 | Reviewed this property |
This question is better directed toward hotel management in West Monroe. I don't think a hotel guest would be in a position to answer this.
0
Votes
Room Tips
"Better smell the water first."
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"We had the bottom floor, left wing just two doors down from the indoor pool."
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"problems could happen on any floor...air condtioner was very loud"
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"Stay at the Hampton Inn next door, you still get Hilton Rewards."
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