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03/09/2017 04/09/2017
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    Secrets Maroma Beach Riviera Cancun

    12,008 Reviews
    #2 of 5 Hotels in Playa Maroma
    Carretera Federal Cancun - Puerto Juarez | Km 306.5 S/N Punta Maroma, Playa Maroma, Playa del Carmen CP 77710, Mexico
    Hotel website
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    Best prices for your stay
    03/09/2017 04/09/2017
    US$533
    US$504
    View Deal
    SAVE US$29
    US$520
    View Deal
    US$520
    View Deal
    Orbitz.comUS$520
    Hotels.comUS$520
    CancelonUS$533
    View all 59 deals
    Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
    All photos (12,537)
    Full view
    Travellers' Choice award winner
    Traveller (12063)
    Pool & Beach (3642)
    Room & Suite (2247)
    Overview
    4.5
    12,008 reviews
    • Excellent82%
    • Very good13%
    • Average3%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “preferred club” (1,333 reviews)
    “world cafe” (831 reviews)
    “barefoot grill” (351 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair access
    Business Centre
    Dry Cleaning
    Tennis Court
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from Secrets Maroma Beach Riviera Cancun
    Hotel deals
    Deals (59)
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
    • RUN Of House - Unlimited Luxury All-Inclusive
      US$533US$504
      View Deal
    • Run Of The House - Non-refundable
      US$520
      View Deal
    • Junior Suite Deal of the Day - Deal of the day
      US$520
      View Deal
    All 59 deals for this property
    • RUN Of House - Unlimited Luxury All-Inclusive
      US$504
      View Deal
    • JUNIOR Suite Tropical View Double Beds - All-Inclusive
      US$517
      View Deal
    • JUNIOR Suite Tropical View King - All-Inclusive
      US$517
      View Deal
    • Run Of The House - Non-refundable
      US$520
      View Deal
    • Junior Suite Deal of the Day - Deal of the day
      US$520
      View Deal
    • Junior Suite Deal of the Day - Deal of the day
      US$520
      View Deal
    • Junior Suite Deal of the Day - Deal of the day (Free breakfast, Free WiFi)
      US$520
      View Deal
    • Junior Suite Deal of the Day - Deal of the day
      US$520
      View Deal
    • Junior Suite Deal of the Day - Deal of the day
      US$520
      View Deal
    • Junior Suite Deal of the Day - Deal of the day
      US$520
      View Deal
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    Showing room deals 1 - of 59
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    Write a Review
    Reviews (12,008)
    Traveller rating
    Traveller type
    Time of year
    Language
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    1 - 5 of 10,735 reviews

    Reviewed yesterday
    Awesome

    Everybody was so friendly. We loved this resort and will be recommending it to everybody! All the restaurants were amazing, especially the sushi and the Italian. They set the bar pretty high for anybody else.

    Review collected in partnership with this hotel
    Thank tbyoude
    Reviewed 2 days ago via mobile
    50th birthday celebration

    The grounds are beautiful and well maintained. The concierge service is disappointing lower your expectations from white glove or superior service to a person that defaults response to any request is you need to call room service Limited entertainment options was disappointingMore

    2  Thank KF1967
    Response from E-Concierge S, Social Media at Secrets Maroma Beach Riviera CancunResponded yesterday

    Dear KF1967, Thank you for sharing your feedback. We are disappointed to know we failed to reach your expectations and that you were not pleased with the service of your Concierge and the entertainment activities. On behalf of the team we apologize and rest assured...More

    Reviewed 2 days ago via mobile
    Amazing place!

    Best place ever and the most beach! Excellent service, staff, food the perfect place to have a honeymoon. Great night entertainment and playa del Carmen is 15 min away which has everything you can imagine. I believe this is one of the best spots to...More

    Thank Beckrobinson
    Response from E-Concierge S, Social Media at Secrets Maroma Beach Riviera CancunResponded yesterday

    Dear Beckrobinson, Thank you for the five star rating and taking the time to write your wonderful review! It is great to see you had such a great time and that you loved our beach, food, and service. We look forward welcoming you again to...More

    Reviewed 2 days ago
    You must stay here!

    From the time we arrived until we sadly checked out, the staff at the resort took excellent care of us. The food was great, the drinks were better and our room was beautiful. Not to mention the beach, which was AMAZING. We rented a cabana...More

    Review collected in partnership with this hotel
    Thank julie_musheno
    Response from E-Concierge S, Social Media at Secrets Maroma Beach Riviera CancunResponded yesterday

    Dear julie_musheno, Thank you for recommending Secrets Maroma as the place for a perfect vacation! We are very happy to know your stay was nothing but perfect and that you enjoyed our delicious food, top shelf drinks, and service. We look forward welcoming you back...More

    Reviewed 2 days ago
    Pure Paradise!

    We returned from Secrets Maroma yesterday and we all ready want to go back! From the moment we arrived we knew we had made the right decision! On check in, we were upgraded from a swim-up room to the honeymoon suite which was absolutely gorgeous!...More

    Thank amaralea
    Response from E-Concierge S, Social Media at Secrets Maroma Beach Riviera CancunResponded yesterday

    Dear amaralea, Thank you for your compliments! We love the title of your review and it is gratifying to see you had such a wonderful time and that our team went out of their way to exceed your expectations. I will take the liberty to...More

    Similar hotels
    See all 5 hotels in Playa Maroma
    Iberostar Grand Hotel Paraiso
    5,889 reviews
    #1 of 11 hotels in Playa Paraiso
     
    Valentin Imperial Maya
    11,884 reviews
    #1 of 1 hotels in Playa del Secreto
     
    Belmond Maroma Resort & Spa
    1,175 reviews
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    El Dorado Maroma, by Karisma
    3,757 reviews
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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Parking
    • Breakfast included
    • Free Internet
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$396 - US$959 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Top resorts Hotel in Playa Maroma
    • #2 On the Beach Hotel in Playa Maroma
    • #2 Romantic Hotel in Playa Maroma
    • #2 Luxury Hotel in Playa Maroma
    • #2 Spa Hotel in Playa Maroma
    • #4 Green Hotel in Playa Maroma
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 412
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Booking.com, Expedia, Orbitz, Hotels.com, Travelocity, Hotwire, Cancelon, Cheap Tickets, TripOnline SA, getaroom.com and HotelQuickly so you can book your Secrets Maroma Beach Riviera Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa Maroma
    • Also Known As
    • Secrets Maroma Beach Riviera Cancun Hotel Playa Del Carmen
    Show More Show Less
    Add Photo Photos
    All photos (12,537)
    Full view
    Traveller (12063)
    Pool & Beach (3642)
    Room & Suite (2247)
    Dining (916)
    Hotel & Grounds (5413)
    Bathroom (150)
    Business Centre & Event Rooms (46)
    Family and Play Areas (38)
    Nearby
    Nearby HotelsSee all 5 hotels in Playa Maroma
    Valentin Imperial Maya
    11,884 reviews
    2.60 miles away
     
    Belmond Maroma Resort & Spa
    1,175 reviews
    .41 miles away
     
    Iberostar Grand Hotel Paraiso
    5,889 reviews
    1.35 miles away
     
    El Dorado Maroma, by Karisma
    3,757 reviews
    1.17 miles away
     
    Nearby Restaurants
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    Terrace Tapas Lounge & Bar
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    .21 miles away
    Tio Pedro
    75 reviews
    .17 miles away
    Nearby Attractions
    Iberostar Golf Club Playa Paraiso
    714 reviews
    1.89 miles away
    Rancho Bonanza
    704 reviews
    4.12 miles away
    El Caracol
    27 reviews
    3.34 miles away
    Pro Dive Mexico
    755 reviews
    .19 miles away
    Ask a question
    Questions & Answers
    See all 1,329 questions
    JillyTJ
    23 August 2017|
    AnswerShow all 2 answers
    Response from E-Concierge S | Property representative |
    Hi Jilly TJ, The safety of our guests and staff is always our top priority. We welcome thousands of travelers a year at this resort and always strive to deliver best practices and the highest quality standards to ensure a... More
    0
    Votes
    Google Translation
    Tricia S
    23 August 2017|
    AnswerShow all 2 answers
    Response from E-Concierge S | Property representative |
    Hi Tricia, The hidrotherapy can be used from 8:00 a.m. to 8:00 p.m. once a day for guests staying in Preferred Club suites. The beach beds can be enjoyed from 9:00 a.m. to 5:00 p.m. and cost $50 USD a day. Please should... More
    0
    Votes
    Google Translation
    ClaireB12
    21 August 2017|
    AnswerShow all 2 answers
    Response from lori b | Reviewed this property |
    Not sure but I downloaded weather channel app on my phone and it was accurate
    0
    Votes
    Room Tips
    "If you can get a room facing the ocean, definitely do it. Building 2700 is amazing!"
    Read review
    "Swim outs are awesome!"
    Read review
    "Buildings are being refurbished and ask for a recently refurbished room if you are not bothered about a..."
    Read review
    "Even the basic junior room was superb!"
    Read review
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