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Secrets Maroma Beach Riviera Cancun

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GreenLeadersSilver level
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Secrets Maroma Beach Riviera Cancun
Secrets Maroma Beach Riviera Cancun
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11,236 Reviews from our TripAdvisor Community

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Bath, United Kingdom
Reviewed yesterday NEW

Wonderful hotel, staff, food, spa, the only downside was the hard sell for time share which takes almost 2 1/2 hours ! They would not take NO for an answer & it made me feel uncomfortable. Other than that I can't not fault the staff at all there were all genuine friendly & happy staff.

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Thank janjoyce2016
Toms River, New Jersey
Reviewed yesterday NEW

We just returned from a week - and were so sad we didn't have a few more days. From the moment we checked in, we were pampered and well taken care of. Carlos checked us in, made sure we didn't have any questions, and made reservations for us at Himitsu (be sure to do so early in the week, it...

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1Thank christybarber
Atlanta, Georgia
Reviewed yesterday NEW

Let me start off by saying that I'm a frequent traveler to high-end beach resorts (Aruba, DR, Hawaii, Mexico, etc) and have been in this part of Mexico 6 times - however this was my first stay at this resort. There are a lot of great things to say about this resort (which I will in a moment), however for...

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2Thank rocknmel
New York City, New York
Reviewed yesterday NEW

My wife and I just returned from our fourth visit in six years (visited two other Secrets Resorts). Secrets Maroma Beach continues to be a fantastic resort. Every staff member is courteous, kind and helpful. They go out of there way to make your stay the best it can be. Our room in Building 16, second floor was excellent. Very...

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2Thank nycnative1919
Austin, Texas
Reviewed yesterday NEW

Everything about our stay was perfect from start to finish. Service, food, drinks, and ambiance were all amazing. I would recomend anyone to stay here! We definitely didnt want to leave and will be returning later this year.

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1Thank ahernandez1231
Pennsylvania
Reviewed 2 days ago NEW

The first week of February, my wife and I took an 8-day vacation at Secrets Maroma. This was our first time at a Secrets resort; previously we were "Sandals snobs", having vacationed at 3 different Sandals resorts in the past. I thought I'd share some of my thoughts on the pros and cons of Secrets Maroma versus the 3 Sandals...

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9Thank kvancamp
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear kvancamp, We appreciate the time invested in sharing your detailed overview about your stay at our resort. We are delighted to know you gave Secrets resorts a chance and that had an overall pleasant stay. We are always striving to deliver the most memorable experiences to our valued guests. It is important to clarify that our drinks are not...

new jersey
Reviewed 2 days ago NEW

All I can say is this-if you want a week in Paradise visit the Secrets Maroma Beach. From the day we arrived to the day we left (this morning) the hotel rooms ,grounds, and most importantly staff were first class. The beach is perfect and any comments regarding sea weed and sea grass -well it is nature. The staff and...

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2Thank scuba2959
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear scuba2959, Thank you for your preference in selecting Secrets Maroma Beach Riviera Cancun for your vacation and for taking the time to tell us about your recent experience. We are happy to know you enjoyed all details we take pride offering our guests, that you had a wonderful vacation and recommend our resort to future travelers. Rest assured we...

Grand Rapids, Michigan
Reviewed 2 days ago NEW

Over the top food, accommodations, amenities, peaceful yet fun and eventful. Night time entertainment, relaxing, beautiful beach and I'm just starting. We have tried other resorts, Adult-only, however, we come back home to this location time and again. Having traveled the world in 5 diamond/star resorts ...This staff goes above and beyond. They understand how to take it over-the-top to...

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3Thank bethanns1231
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear bethanns1231, Thank you for sharing your impressions of your recent stay at Secrets Maroma Beach Riviera Cancun. We are so happy to know that as a loyal customer we managed to exceed your expectations once again, and that the outstanding service of our team is one of the reasons you prefer our resort over the others. We are convinced...

Worcester, Massachusetts
Reviewed 2 days ago NEW

It was a relaxing getaway and the staff far exceeded any of our expectations. Great food, Great entertainment. Hats off to all staff members who work so hard for making it the "Paradise" it is. Thank You Again Paula & Louie Q.

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3Thank q486
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear q486, Thank you so much for your lovely comments following your recent stay at Secrets Maroma Beach Riviera Cancún. We are delighted to hear how highly you valued your experience with us and that you enjoyed the service you received from the team. Rest assured we will share your compliments with our team as a motivation to keep up...

Statesville, North Carolina
Reviewed 2 days ago NEW

The resort was wonderfully landscaped. Employees each and everyone of them were super nice and always with a smile. The food was delicious, The beach was superb. Rooms were very clean and room service was exceptional

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3Thank machellewooten
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear machellewooten, Thank you very much for sharing your review on Tripadvisor about your recent stay at the Secrets Maroma Beach Riviera Cancun. It's our pleasure to know that we met your expectations with the quality of the food, facilities and our outstanding service. Once again thank you for sharing your experience with others and we look forward to welcoming...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Secrets Maroma Beach Riviera Cancun is tucked away on secluded Maroma Beach, voted the World's Best Beach by the Travel Channel four years in a row. This unlimited-luxury heaven provides opulence to the most discerning traveler with a pure white sand beach, stunning ocean views stretching as far as the eye can see, elegant suites providing 24-hour room service, daily refreshed mini-bars and several of them with swim-out access to twelve smaller pools plus a shimmering infinity pool, gourmet dining options and chic lounges. ... more   less 

Additional Information about Secrets Maroma Beach Riviera Cancun

Address: Carretera Federal Cancun - Puerto Juarez | Km 306.5 S/N Punta Maroma, Playa Maroma, Playa del Carmen CP 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Maroma
Price Range: £324 - £991 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Secrets Maroma Beach Riviera Cancun 5*
Number of rooms: 412
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com, Despegar.com and Travelocity so you can book your Secrets Maroma Beach Riviera Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Secrets Maroma Beach Riviera Cancun Hotel Playa Del Carmen
Hotel Style:
#2 On the Beach Hotel in Playa Maroma
#2 Spa Hotel in Playa Maroma
#2 Top resorts Hotel in Playa Maroma
#2 Romantic Hotel in Playa Maroma
#2 Luxury Hotel in Playa Maroma
#3 Green Hotel in Playa Maroma
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Questions & Answers

Here's what travellers have asked, with answers from Secrets Maroma Beach Riviera Cancun staff and other travellers.
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Questions? Get answers from Secrets Maroma Beach Riviera Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was lovely especially with the sea view.”
 of 5 bubbles janjoyce2016, 27 Mar 2017 | Read review
“Loved our ocean view”
 of 5 bubbles christybarber, 27 Mar 2017 | Read review
“If you pay a premium for a "partial ocean view", call to make sure that's what you're going to get!”
 of 5 bubbles rocknmel, 27 Mar 2017 | Read review
“If you like an ocean view ask for top floor”
 of 5 bubbles scuba2959, 26 Mar 2017 | Read review
“Oceanside and ocean view higher up is nice.”
  • Zoomed in view from room.
  • wet bar, well stocked.
  • entryway of honeymoon suite. Just half of the room.
  • Pool party afternoon with bubbles.
  • close view of pizza brick oven area.
  • left by the resort for our celebration.
  • Honeymoon suite, just half of it.
  • other half of honeymoon suite.
 of 5 bubbles bethanns1231, 26 Mar 2017 | Read review
5 of 5