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Secrets Maroma Beach Riviera Cancun

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Secrets Maroma Beach Riviera Cancun
Secrets Maroma Beach Riviera Cancun
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10,823 Reviews from our TripAdvisor Community

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Showing 9,688: English reviews
Sewell, New Jersey
Reviewed yesterday NEWvia mobile

What a great time in a beautiful place. From the friendly staff, beautiful grounds/beach and perfect food, this place is hands down the best place we've been. Even the entertainment was top quality. We couldn't have been happier then our choice to go here. You won't be disappointed! The staff will cater to your every need. I recommend the swim...

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Thank JMC0030
London, United Kingdom
Reviewed yesterday NEW

This was my first visit to a Secrets resort. Thoroughly impressed with everything really, the room was lovely and I would say it doesn't really matter where you are in the resort you are always pretty close to either the beach or the main hotel bit with most of the restaurants. The beach is absolutely immaculate with the whitest sand...

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Thank Luke S
Reviewed 2 days ago NEWvia mobile

We (my hubby and I) have only been here 24 hours and this trip had been nothing short of amazing. The food is wonderful, drinks are great and service is fantastic. We are staying in a fairly standard room and it is more than we expected. The pool and beach are to die for. We would highly recommend to anyone...

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3Thank slsvec
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear slsvec, Thank you for sharing your comments of your stay so far with our Tripadvisor community. We are delighted to learn you are having a great time and that you appreciate the service of our team. Rest assured your compliments will be shared with them as a motivation to keep up the good work. Should you need assistance please...

Reviewed 2 days ago NEWvia mobile

It was a frnds tour...I n enjoyed a lot there. The place was neat and clean . Good quality is good and service provided from start to end was good. Enjoyed the beach party n drinks....ltos of fun with frnz..

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2Thank Prakash C
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear Prakash C, We appreciate the time invested to share your compliments of your recent stay at Secrets Maroma Beach Riviera Cancun. It is rewarding to learn that you had a memorable friend's getaway at our resort, that you enjoyed our gourmet food, breathtaking beach, top shelf liquors and appreciated the service of our team. Rest assured your compliments will...

Hastings, Minnesota
Reviewed 3 days ago NEWvia mobile

This resort was absolutely amazing from start to finish. We were there for only a few days but every minute was truly paradise. We were always attended to! The food, the drinks, the amazing customer service from every single employee was just beyond anything we imagined. Beautiful resort! Only thing I was sad about was the days we were there...

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3Thank brattykid
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear brattykid, Thank you so much for your lovely comments following your recent stay at Secrets Maroma Beach Riviera Cancún. I am delighted to hear how highly you valued your experience with us and that you enjoyed the service you received from the team. We are looking forward to welcome you back to our resort and create many more memorable...

Hudson, Wisconsin
Reviewed 3 days ago NEW

The property, the rooms, the service, the food, the pools - all excellent! Wish I could have stayed a few more days - - loved the pool bar and the games/fitness in the pool and the nightly entertainment!

Review collected in partnership with this hotel
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2Thank lmbruegger
Keswick, Ontario
Reviewed 3 days ago NEW

The staff and the overall service and hospitality was the deciding factor to rate this resort as excellent. That being said, the food, the room, facilities and the beach were also great. We were with two other couple which made the experience that much more enjoyable. Everything was great.

Review collected in partnership with this hotel
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2Thank 149robert
Brighton, Colorado
Reviewed 3 days ago NEW

I was on a business trip and stayed in room 1213 with a swim-out pool. The room was very clean and the room service was fast. Alberto Albarrán was my Concierge and he was so accommodating and friendly!

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1Thank FutureWrldTravlr
Oakdale, MN
Reviewed 3 days ago NEW

Having never stayed at a five-star resort, we were blown away at the quality and attention to detail at this posh, friendly oasis. Our trip featured long, romantic walks along pristine beach fronts, a delicious time to reconnect as a couple, and all in an environment of elegance and choice. While there was an abundance of extra trips and excursions...

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4Thank britrandle
Reviewed 3 days ago NEW

We went there to celebrate our 40th birthdays. The grounds are beautiful and very clean. The rooms are spacious and lovely. I LOVE being able to open the deck door and use the screen at night to listen to the ocean waves while I sleep. The beach is super nice. The best part of the resort is the service and...

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5Thank Christine B

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Secrets Maroma Beach Riviera Cancun is tucked away on secluded Maroma Beach, voted the World's Best Beach by the Travel Channel four years in a row. This unlimited-luxury heaven provides opulence to the most discerning traveler with a pure white sand beach, stunning ocean views stretching as far as the eye can see, elegant suites providing 24-hour room service, daily refreshed mini-bars and several of them with swim-out access to twelve smaller pools plus a shimmering infinity pool, gourmet dining options and chic lounges. ... more   less 

Additional Information about Secrets Maroma Beach Riviera Cancun

Address: Carretera Federal Cancun - Puerto Juarez | Km 306.5 S/N Punta Maroma, Playa Maroma, Playa del Carmen CP 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Maroma
Price Range: £358 - £1,023 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Secrets Maroma Beach Riviera Cancun 5*
Number of rooms: 412
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com and Expedia so you can book your Secrets Maroma Beach Riviera Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Secrets Maroma Beach Riviera Cancun Hotel Playa Del Carmen
Hotel Style:
#2 Luxury Hotel in Playa Maroma
#2 On the Beach Hotel in Playa Maroma
#2 Romantic Hotel in Playa Maroma
#2 Spa Hotel in Playa Maroma
#2 Top resorts Hotel in Playa Maroma
#3 Green Hotel in Playa Maroma
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Questions & Answers

Here's what travellers have asked, with answers from Secrets Maroma Beach Riviera Cancun staff and other travellers.
1,009 questions
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Questions? Get answers from Secrets Maroma Beach Riviera Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a Swim-Out room - In our block the pool got no sun and in December the water wasn't warm enough. In the summer it would be great!”
 of 5 bubbles mjhants, 17 Jan 2017 | Read review
“Beachfront Swim-out Rooms are AMAZING!!”
  • Beachfront Swim Out View
  • The concierge decorated our room for my boyfriends birthday!
  • Beachfront Swim out room
 of 5 bubbles PaulaAtro, 16 Jan 2017 | Read review
“I had a couple of maintenance issues in the room and they were there in just a few minutes and had them fixed quickly. ”
 of 5 bubbles Rkruse, 16 Jan 2017 | Read review
“Upgrade to preferred club. Worth every penny!”
 of 5 bubbles Travelboysuniverse, 14 Jan 2017 | Read review
“Third floor and up have great views if you want to see more ocean view.”
 of 5 bubbles 929naomic, 9 Jan 2017 | Read review
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