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28/01/2018 29/01/2018
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    El Dorado Maroma, by Karisma

    Carretera Federal Cancun-Tulum Km 55.3, Playa Maroma, Playa del Carmen 77710, Mexico
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    28/01/2018 29/01/2018
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    Traveller (5458)
    Room & Suite (1371)
    Pool & Beach (1284)
    • Excellent80%
    • Very good14%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “lima limon” (240 reviews)
    “caribbean grill” (143 reviews)
    “rick's bar” (141 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Airport Transportation
    Room Service
    Poolside Bar
    Fitness centre
    Wheelchair access
    Business Centre
    Dry Cleaning
    Kids Club
    Butler Service
    Shuttle Bus Service
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    28 Jan29 Jan
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (4,100)
    There are newer reviews for El Dorado Maroma, by Karisma
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    961 - 965 of 3,822 reviews

    Reviewed 7 February 2017

    We could not have been more pleased with this all inclusive paradise! The resort is beautiful. The rooms are spacess and elegant. Very clean. Fridge is stocked every day. Better than a cruise ship. The restrictions are all dining events. The service is more than...More

    Review collected in partnership with this hotel
    Thank J7733SZsusanb
    Response from KarismaHotelsResorts, Gerente at El Dorado Maroma, by KarismaResponded 9 February 2017

    Hola dear J7733SZsusanb, It is a pleasure to read your review and the compliments about the facilities and the beauty of the resort. we will be more than pleased to welcome you back to have another exceptional vacation. Best regards, Joslin Fuentes Díaz General Manager...More

    Reviewed 7 February 2017

    We just returned from an incredible holiday at the El Dorado Maroma. I highly recommend this property. Our personal concierge, Ayrton was very informative and helpful. I loved not having to book times for all of the al a carte restaurants. The food was fantastic....More

    2  Thank uniquebunch
    Response from KarismaHotelsResorts, Gerente at El Dorado Maroma, by KarismaResponded 9 February 2017

    Hola dear uniquebunch, Thank you for staying with us and for sharing your fine comments. We feel thrilled to read that you had a great time and were delighted by the different things the hotel has to offer. Please be assured we will let know...More

    Reviewed 7 February 2017

    From the moment we checked in with our champagne reception we could tell this was going to be a great holiday. We stayed in a honeymoon suite which was wonderful. The grounds were kept exceptionally clean being tended to throughout the day by very happy...More

    1  Thank sjb161
    Response from KarismaHotelsResorts, Gerente at El Dorado Maroma, by KarismaResponded 9 February 2017

    Hola dear sjb161, We would like to thank you for your review and for the greeting that you send to the team. We are thrilled that your honeymoon became an unforgettable experience. Our reward is your happiness and comfort during your stay. We look forward...More

    Reviewed 7 February 2017

    We spent three glorious weeks in January at EDM, the whole resort is immaculately kept and the sand is just like talcum powder. The al la carte meals are delicious and exquisitely presented - for those who want or expect food like an American Diner...More

    1  Thank mrlz
    Response from KarismaHotelsResorts, Gerente at El Dorado Maroma, by KarismaResponded 9 February 2017

    Hola dear mrlz, We are grateful that you enjoyed the company of our team. We are always eager to have good time with every one of our guests. We have sent your greetings to them, let me assure you that they are happy that you...More

    Reviewed 6 February 2017

    Had another great time at an El Dorado property in Riviera Maya. This one much smaller and layed back than those in the past 5 years. Angel and Alex are great entertainment guys and making sure we got involved in the activities planned but never...More

    1  Thank 773cher
    Response from KarismaHotelsResorts, Gerente at El Dorado Maroma, by KarismaResponded 7 February 2017

    Hola dear 773cher, We feel proud that you had returned to EDM since it reflects that you had a fantastic time in your previous holidays here. Our team sends you warm regards and is waiting for you to pamper you again. We cannot wait to...More

    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersGold level
    Certificate of Excellence
    • Top amenities
    • Beachfront
    • Pool
    • Room Service
    • Free Internet
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Shuttle Bus Service
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    • Adult pool
    • Outdoor pool
    • Price range
    • US$391 - US$1,170 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Top resorts Hotel in Playa Maroma
    • #3 Luxury Hotel in Playa Maroma
    • #3 Green Hotel in Playa Maroma
    • #3 On the Beach Hotel in Playa Maroma
    • #3 Spa Hotel in Playa Maroma
    • #3 Romantic Hotel in Playa Maroma
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 99
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Hotels.com, Expedia, Prestigia, Orbitz, Hotwire, Evoline ltd, HotelsforEveryone, Travelocity, Cancelon and TripOnline SA so you can book your El Dorado Maroma, by Karisma reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa Maroma
    • Also Known As
    • El Dorado Maroma, a Beachfront Resort, By Karisma Hotel Playa Del Carmen ,
    • El Dorado Maroma Hotel ,
    • El Dorado Maroma Resort
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    Traveller (5458)
    Room & Suite (1371)
    Pool & Beach (1284)
    Dining (552)
    Hotel & Grounds (2517)
    Bathroom (104)
    Family and Play Areas (19)
    Business Centre & Event Rooms (7)
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    Ask a question
    Questions & Answers
    Rose K
    13 January 2018|
    AnswerShow all 2 answers
    Response from Clem H | Reviewed this property |
    If you look up El Dorado Maroma menus and look at images you will find the menus there. All the restaurants food are excellent but everyone has their favorites, our were the Asian ,Lima Limon and Palafitos . This resort... More
    10 January 2018|
    AnswerShow all 4 answers
    Response from Scott C | Reviewed this property |
    Elites are on the very front of the Bungalows complex... nothing in front of you but the Carribean looking toward Cozumel.
    10 January 2018|
    Response from JelenaKarisma | Property representative |
    Hi BeachBass123, please be so kind as to email resort directly at: sales@eldoradomaroma . com Very best regards!
    Room Tips
    "We had great views from 541 & sunny balcony (3 flights stairs and no lift)"
    Read review
    "It is worth the extra money to upgrade to the honeymooners suite."
    Read review
    "Obviously central rooms with beach or pool aspect are preferable and most convenient for all of the..."
    Read review
    "Smallest rooms are Mi Hotelito rooms (no tub, no sitting area). The Swim Up & infinity pool suites have..."
    Read review
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