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We stayed two weeks in September, and though the suite was nice, we shall not return. I might add that we visit OOB yearly in September. First the good: The manager, Suzanne, was excellent in seeing to our needs and helped whenever she could. There...More
From the moment we got to the hotel we were greeted with warm smiles. We had a 2 bedroom suite with a full kitchen and pull out couch.It was very cozy for our 6 person family. Everything we needed was right there. The beach was...More
I stayed here 2 years ago with my teenage son, and we loved the location and liked the suites, so we returned. This time the the office staff was different. They weren't unfriendly, but not nearly as helpful and friendly as the previous staff was....More
The suite was clean, well furnished and very comfortable. We were provided with laundry facilities, coffee on tap and help when our onward travel was delayed. The kindness and particular care and assistance we were given was remarkable. Everyone was very friendly and open. A...More
Great rooms, ZERO customer service! $500 in unexplained charges on my credit card! Disrespectful Staff.
No one available to proactively pay for parking (YES we are trying to give you money for parking and no one was in office).
Key cards de-magnetized and locked out...More
1 Thank Lauren S
Management response:Responded 19 July 2017
To AOS Valued Guests, Past, Present and Future:
We were hoping that these disgruntled guests would have been satisfied with our original response in which we highlight our goal “to help our guest achieve a vacation experience like no other, and for our suites to...More
I'm sorry to say that at this time we do not have a pool (it's in the future plans). We are however located only about 25 yards to the beach and the views are gorgeous! Make sure you check out our virtual tour on the... More
I'm sorry to say that at this time we do not have a pool (it's in the future plans). We are however located only about 25 yards to the beach and the views are gorgeous! Make sure you check out our virtual tour on the website.