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Hilton Garden Inn Portland Airport

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Hilton Garden Inn Portland Airport
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460 Reviews from our TripAdvisor Community

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Showing 456: English reviews
Pittsburgh, United States
Reviewed yesterday NEW

The hotel had a warm, friendly staff! The guest rooms were very clean and comfortable. The restaurant was cozy and the food was excellent. The location was convenient to the airport, downtown Portland, the mall, and many surrounding communities.

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Helpful?
Thank 842salliem
Florida, United States
Reviewed yesterday NEW

The thermostats in this hotel cannot be seen in regular light. I had to call maintenance and was moved three times. All the rooms had the same problem. It was 28 degrees outside. The maintenance man said he deals with this problem with guests all the time. He said when they got their thermostats 2 years ago, the LED displays...

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1Thank W8736ZFrogerh
Reviewed 3 days ago NEW

You can literally walk to the airport from this hotel. If you're not flying it's not exactly a pretty location. Otherwise, it was a cookie cutter business style hotel, with the usual amenities and the usual charm (or lack of it)

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Thank Lama B
Silvia C, General Manager at Hilton Garden Inn Portland Airport, responded to this review

Thank you for selecting our hotel for your stay in Portland, Maine. We appreciate you taking the time to share your comments with us. Our hotel offers a complimentary shuttle on a schedule to the Portland Downtown area as well as the Maine Mall located about 5 minutes from the hotel so our guests are able to get the most...

Tyngsboro, Massachusetts
Reviewed 1 week ago

Awesome getaway as a couple. The staff was friendly and helpful. The breakfast selection was the best. Great value for the breakfast. Is near the airport, but not noisy at all. Great rest. Lovely decor. Clean hotel

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Helpful?
Thank F8013KWjerrys
Silvia C, General Manager at Hilton Garden Inn Portland Airport, responded to this review

Thank you so much for staying with us, and for taking the time to share your feedback! We are so pleased to hear that you enjoyed your neat, clean room and that you found our staff both friendly and helpful! We are looking forward to see you again very soon.

Peabody, Massachusetts
Reviewed 1 week ago via mobile

My husband and I stayed at the Hilton Garden Inn Veterans Day weekend as a weekend getaway to Portland. We frequent Portland a few times a year, and this was the first time we stayed at this hotel. We booked it online and got the most incredible deal for 2 nights- very affordable. Hotel is very clean and has some...

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Helpful?
Thank Melissa D
Silvia C, General Manager at Hilton Garden Inn Portland Airport, responded to this review

Thank you so much for staying with us, and for your feedback. Please accept my deepest apologies for the fact that your room was not serviced one of the days you were here, and I will ensure I follow up with our Housekeeping team. I am happy to hear the rest of your stay was enjoyable, and our whole team...

Bar Harbor, Maine
Reviewed 1 week ago

You don't get any closer to this airport!! Enjoyed the hot tub pool was a little cold for a November night! Didn't get to spend much time there but everything was nice. We found small papers under the curtain which tells me it wasn't cleaned appropriately but otherwise good.

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Helpful?
Thank Candace E
Laurie C, Guest Relations Manager at Hilton Garden Inn Portland Airport, responded to this review

Thank you for staying with us. We appreciate you taking the time to share your comments with us. Please accept our apologies regarding the paper found in your room by the winder. We have alerted our housekeeping staff to ensure that this type of situation does not happen again.

Atlanta, Georgia
Reviewed 1 week ago

I an a HH member, and once again I found the HGI under the Hilton umbrella to be a pleasant experience. The check in online was easy, convenient, and I picked my room. Upon arrival my room key was waiting. No hassle check in as expected. The room was clean and inviting. Bed was comfortable as always.

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Helpful?
Thank mlothrop44
Laurie C, Guest Relations Manager at Hilton Garden Inn Portland Airport, responded to this review

It is so nice to hear that you had an enjoyable, hassle free experience here at the Portland Hilton Garden Inn. Thank you for staring your comments with us regarding our convenient online check in. We hope that you will visit us again soon the next time your plans bring you to Portland.

Reviewed 2 weeks ago

The service we received at this hotel was exceptional. The room was clean and neat. The staff was very friendly and helpful. Barbara and her front desk staff were very helpful. It is very close to the airport making our early flight easy. Highly recommended!

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Helpful?
Thank R1397WVrobertw
Laurie C, Guest Relations Manager at Hilton Garden Inn Portland Airport, responded to this review

Thank you so much for staying with us. It is always so nice to hear from our guests. We are so pleased to hear that you enjoyed your neat, clean room and that you found our staff both friendly and helpful! Thank you for highly recommending the Portland Hilton Garden Inn Airport. We look forward to seeing you again soon.

Georigia
Reviewed 2 weeks ago

Nice facility. Very friendly staff and always consistent. Rooms are clean and functional. Breakfast bar is well equipped. Easy access from the airport and they have a shuttle. Also easy access to the Maine turnpike.

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Helpful?
Thank mncllc
Silvia C, General Manager at Hilton Garden Inn Portland Airport, responded to this review

Thank you so much for staying with us. It is always so nice to hear from our guests. We are so pleased to hear that you enjoyed your stay with us, and we look forward to seeing you again soon.

New York City, New York
Reviewed 3 weeks ago

Very clean, check in was easy, breakfast was excellent. Room is basic and very comfortable, though it is near airport, we don't hear any noise and just 15mins drive to downtown. Price is great and we will definitely love to stay here again!

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Helpful?
Thank loracny
Laurie C, Guest Relations Manager at Hilton Garden Inn Portland Airport, responded to this review

Thank you so much for staying with us. It is so nice to hear that you enjoyed our clean comfortable accommodations, easy check in and wonderful breakfast. We cannot wait to see you again soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Banquet Room
  • Multilingual Staff

Additional Information about Hilton Garden Inn Portland Airport

Address: 145 Jetport Blvd, Portland, ME 04102-1990
Region: United States > Maine > Portland
Price Range: £84 - £162 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Portland Airport 3*
Number of rooms: 88
Reservation Options:
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Also Known As:
Hilton Garden Inn Portland Airport Hotel Portland
Hilton Portland
Portland Hilton Garden Inn
Hilton Garden Inn Portland Airport Maine
Hotel Style:
#5 Business Hotel in Portland
#5 Family Hotel in Portland
#7 Romantic Hotel in Portland
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Portland Airport staff and other travellers.
6 questions
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Questions? Get answers from Hilton Garden Inn Portland Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“possibly a higher floor may be qieter”
 of 5 bubbles V2848TRdavidb, 14 Nov 2016 | Read review
“DO not get room 123, unless you like very, very hard beds.”
 of 5 bubbles Brandis-Dandies, 17 Oct 2016 | Read review
“Second floor rear was very quiet”
 of 5 bubbles 874mscs, 8 Oct 2016 | Read review
“Away from the elevator. Top floor.”
 of 5 bubbles SJDS15, 23 Aug 2016 | Read review
“We enjoyed being on the first floor. It was easy to get to and quiet at night.”
 of 5 bubbles erino789, 12 Aug 2016 | Read review
5 of 5
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