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Hilton Garden Inn Portland Downtown Waterfront

Booking.comUS$200*
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Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hilton Garden Inn Portland Downtown Waterfront
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1,405 Reviews from our TripAdvisor Community

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Showing 1,383: English reviews
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Philadelphia, Pennsylvania, United States
Reviewed 2 days ago NEW

From beginning to end, the customer service at the HGI Portand Downtown Waterfront was excellent. Since the hotel's shuttle to pick us up at the airport was not running, they offered to reimburse us for our taxi ride to the hotel. As visitors to the areas, the front desk associates provided an extensive overview of restaurants and things to do...

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Helpful?
Thank Paul P
Salem, New Hampshire
HOTEL’S FAVOURITE REVIEW
Reviewed 22 March 2017

My wife and I stayed at your Hotel on Sunday evening. We arrived around 1:30 pm. we were treated exceptionally well with a very nice greeting and smiles all around.The two ladies that checked us in were Taylor and Ashley. These two ladies should be used as the poster children for excellent service with personality. We have stayed in Hotels...

Review collected in partnership with Hilton Garden Inn
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1Thank jimd1347
About Hotel's Favourite Review
HiltonGardenInnKW, Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Hello jimd1347! Thank you for taking the time to complete a review of our hotel on Trip Advisor! We're so pleased to see that you enjoyed your stay and that you were able to interact with some of our fantastic staff. Your feedback is truly valued and I look forward to sharing it with the whole team. We look forward...

A TripAdvisor Member
Level Contributor
8 reviews
3 hotel reviews
Reviewed 5 days ago NEWvia mobile

Great place to stay! Staff was excellent! Loved the views! Walking distance to almost everything which is a big plus. The people in Portland were so friendly and courteous! Thanks for such hospitality! Will be back to revisit this beautiful state.

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Thank A TripAdvisor Member
Stratford, Connecticut
Reviewed 5 days ago NEW

Service from the manager and staff was excellent. Could not ask for anything more. Clean rooms, easy access to surrounding area. Park your car and walk everywhere. Hotel staff will guide you and help you get to any store or restaurant.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank marysG9333IA
North Andover, Massachusetts
Reviewed 1 week ago

We have stayed here quite often & it is our go to place to stay in Portland. Nice hotel, good bar & breakfast place. Short walk to shops, restaurants and Museum of Art. Clean and comfortable. Small pool & exercise area.

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Helpful?
Thank Kenneth R
Charleston, South Carolina
Reviewed 1 week ago

We reserved a suite for 3 adults...2 in the bedroom and one on the sleeper sofa. Expected a small 2 room plus bathroom suite since it is downtown, The hotel is super convenient to downtown Portland life and the room we have is amazing! Large couch that easily seats several adults plus a large dining room table that seats 8....

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Helpful?
Thank renae473
Plymouth, Massachusetts
Reviewed 1 week ago

Hotel location was fabulous, especially if you are going to a concert on the pier. Not far for usm graduation venue either. They were not running the shuttle that day but walking to venue is totally doable. Staff was very helpful and friendly.

Review collected in partnership with Hilton Garden Inn
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Thank carrollm424
Boston, Massachusetts
Reviewed 1 week ago

We recently spent 2 weekend nights here. It was our first time bringing our adopted dog with us. The hotel is very pet friendly. Sophie was allowed to be in the common area of the lobby & Taylor watched her at the desk while we enjoyed a leisurely lunch on Sat. The hotel is in a great location to walk...

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Thank RNI32
Fargo, ND
Reviewed 1 week ago via mobile

This hotel was simply amazing! The staff went above and beyond to make every experience a positive one. I won't even consider another hotel the next time I get to go to Portland! The room was comfortable and clean. The breakfast buffet was an incredible value; you can't beat fresh Maine blueberry pancakes. The hotel is within easy walking distance...

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Helpful?
Thank missmissu
Fargo, North Dakota
Reviewed 1 week ago

Great place to stay! Easy access to great seafood, shopping, restaurants and downtown. This hotel is close and easy walking distance to everything. I will definitely return to Portland, Maine and will stay here again.

Review collected in partnership with Hilton Garden Inn
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Thank michellewE9830GE

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Airport Transportation
Official Description (provided by the hotel)
The Hilton Garden Inn Downtown Waterfront Portland hotel in Portalnd, Maine is perfectly situated in the city's Historic Old Port District and offers fantastic views of Casco Bay and Portland's working waterfront. Everything is within walking distance and you will enjoy the convenience of boutique shopping, gourmet restaurants, and fabulous art galleries being nearby. Steps from our Portland, ME hotel's front door you will find the Portland Trails jogging path, fishing and sailing tours, as well as great family attractions. We're also conveniently located near area attractions such as Hadlock Field, home of the Red Sox affiliate Portland Seadogs, Portland Museum of Art, Merrill Auditorium and Cumberland County Civic Center. Beautiful Maine rocky coast and sand beaches are within a short drive!Hilton Garden Inn Portland, Maine Hotel Features...• 120 hotel guestrooms, many with ocean views• Great American Grill® serving a full service, made to order breakfast buffet• Evening hotel room service• Lobby bar serving dinner nightly• 2 state-of-the-art meeting rooms for groups from 2 to 50• On-site catering for meetings, receptions, breakfasts, lunches and dinners for small groups• 24-hour Pavilion Pantry convenience mart• Complimentary shuttle service (airport and local businesses)• Valet Parking• Complimentary 24-hour business center• Complimentary high-speed, wireless internet service throughout hotel• Indoor heated pool and whirlpool• Complimentary fitness facilityThe 120 oversized guestrooms at the Hilton Garden Inn hotel in Portland feature...• Waterfront or Portland, Maine city views!• Complimentary secure printing to the 24-hour business center• Oversized work desk, ergonomic chair and desk level outlets• Two dual-line speakerphones with voicemail• Refrigerator, microwave and coffeemaker• Iron, ironing board and hairdryer• USA Today each weekday morning• Non smoking and accessible rooms availableAttractions near the Hilton Garden Inn hotel in Portland, ME include...• 5 miles from Portland International Airport• Within walking distance from the waterfront• 1/2 mile from I-295 and I-95• 1 mile from the Cumberland County Civic Center• 12 miles from Freeport, home of L.L. Bean• 10 miles from the famous lighthouses of Portland, MaineCome enjoy the hospitality at our Hilton Garden Inn hotel in Portland, Maine.***** Everything. Right where you need it. ***** ... more   less 

Additional Information about Hilton Garden Inn Portland Downtown Waterfront

Address: 65 Commercial Street, Portland, ME 04101-4703
Region: United States > Maine > Portland
Price Range: £158 - £390 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Portland Downtown Waterfront 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Hilton Garden Inn Portland Downtown Waterfront Hotel Portland
Portland Hilton Garden Inn
Hilton Portland
Hilton Garden Inn Portland Downtown Waterfront Maine
Hotel Style:
#1 Family Hotel in Portland
#1 Green Hotel in Portland
#2 Business Hotel in Portland
#3 Romantic Hotel in Portland
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Portland Downtown Waterfront staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Portland Downtown Waterfront staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You can get a room with a view of the water front.”
494kennethr, 19 May 2017 | Read review
“it is more expensive than one room, but way cheaper than two rooms (at a nice chain hotel) in the downtown district.”
renae473, 17 May 2017 | Read review
“we stayed in 312 and it overlooked the water”
kimmullin, 23 Apr 2017 | Read review
“Upgrade to a harbor view room.”
GuillermoL523, 19 Apr 2017 | Read review
“ask for top floor views of Casco Bay”
mcallan1086, 11 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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