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Hilton Garden Inn Portland Downtown Waterfront

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Hilton Garden Inn Portland Downtown Waterfront
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1,328 Reviews from our TripAdvisor Community

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Bolton, Massachusetts
Reviewed yesterday NEW

We tried to order Breakfast in Bed on Sunday to relax and read the paper. For some reason this hotel does not do room service Sunday morning. Never heard of this. Will not return. Otherwise accommodations were fine.

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Helpful?
Thank Tim F
Raleigh, North Carolina
HOTEL’S FAVOURITE REVIEW
Reviewed 21 November 2016

I stayed at the Garden Inn Waterfront for six nights. Each day/night was great! Anything I needed, when I needed it staff was ready to accommodate! Front desk staff was great and greeted guest each and every time we came in our out of the doors, valet staff was quick and had my car ready by the time I was...

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Helpful?
1Thank Josh R
About Hotel's Favourite Review
HiltonGardenInnKW, Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Hello Josh! Thank you for taking the time to complete a review of our hotel on Trip Advisor! We are sincerely pleased that you enjoyed your stay with us, and that we were able to provide a sense of home away from home. I will be sure to pass your kind words along to Sloan and Bob, as well as...

Reviewed 3 days ago NEWvia mobile

Excellent location, spacious rooms, friendly staff and very clean! My only real complaint was the bed/mattress! Of all the hotels I've ever stayed at these were the most uncomfortable mattresses I've ever slept on! It actually left me with a sore back for the majority of our trip. The breakfast is free for kids with one paying adult ($12/adult) and...

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Helpful?
Thank Mark B
Framingham, Massachusetts
Reviewed 1 week ago

This was the second time we have stars here. Great experience both times and Portland is a great city to visit in the winter. The hotel staff was very helpful. We had a great view of the harbor from our room!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank X5494TGtimm
HiltonGardenInnKW, Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Hello! Thank you for taking the time to complete a review of our hotel on Trip Advisor! We are grateful that you stayed with us for a second time, and we are happy to see that you enjoyed your overall experience. Next time, travel returns you to Portland, we look forward to welcoming you back again. Until then, best wishes...

Weare, New Hampshire
Reviewed 1 week ago

My wife & I stayed here for two nights in Feb 2017 to celebrate my birthday. What a great choice! Location was perfect...restaurants, shops, parks...all within easy walking distance. We appreciated the convenience of a buffet breakfast bar with made-to-order omlettes and the round-the-clock coffee & tea available in the lobby. Room was in mint condition! Clean, well stocked, pleasant...

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Helpful?
Thank jomama1947
HiltonGardenInnKW, Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Hello! Thank you for taking the time to complete a review of our hotel on Trip Advisor! We are pleased to see that you enjoyed your overall stay and that you took advantage of our great location! Your feedback is critical to all of us as we are constantly reviewing how we can enhance our guest experience. Please keep us...

Reviewed 1 week ago

What a wonderful stay, the staff was great and the beds were dreamy. Spotless rooms, great location. Valet parking very convenient for downtown portland. Views of the action from our room was a nice touch would stay here again in a heartbeat.

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Helpful?
Thank Sonya P
HiltonGardenInnKW, Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Hello! Thank you for taking the time to complete a review of our hotel on Trip Advisor! We are pleased to see that you enjoyed your stay overall and that we were able to meet several of your expectations. Please keep us in mind for when travel returns you to Portland as we would love to welcome you back! Until...

West Buxton, Maine
Reviewed 1 week ago

A group of friends and nurses, we were there to celebrate somebody's big 40th birthday. The hotel was amazing, staff were friendly, rooms were comfortable and clean. We loved it and had a lot of fun! Great waterfront location for going out for dinner and visiting hot spots!

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Helpful?
Thank renatelv
HiltonGardenInnKW, Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Hello! Thank you for taking the time to complete a review of our hotel on Trip Advisor! We are grateful that you chose to stay with us and we are pleased to see that the hotel provided the perfect forum for celebrating a special day. Keep us in mind if this becomes a tradition, as we would gladly welcome you...

Reviewed 2 weeks ago

very clean and great location...easy check in at last minute reservation. breakfast was excellent and easy check out as well would definitely stay in again. very nice view from window overlooking the port

Review collected in partnership with Hilton Garden Inn
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Thank erickao751
HiltonGardenInnKW, Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Hello! Thank you for taking the time to complete a review of our hotel on Trip Advisor! We are pleased to that we were able to meet several of your expectations and that you especially enjoyed your view! Please keep us in mind for when travel returns you to Portland as we would love to welcome you back. Until then,...

Reviewed 2 weeks ago

I stayed here for a business trip, and I can't speak highly enough about the accommodations and services. Breakfast was delicious. I asked for pancakes and they made them for me without hesitation. I hope to stay there again in the future.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Devin H
HiltonGardenInnKW, Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Hello! Thank you for taking the time to complete a review of our hotel on Trip Advisor! We are pleased that you enjoyed your stay with us and that we were able to meet your expectations.. And the pancakes are indeed delicious. Please keep us in mind for when travel returns you to Portland for business or pleasure. We would...

Hanover, Massachusetts
Reviewed 2 weeks ago

Beau and Aaron at the HGI PORTLAND were phenomenal. They were kind, courteous, and efficient. Hilton Brands is lucky to have them. The facility is convenient and clean. Great place. Don't miss it. Valet was efficient and quick.. they even provided complimentary water. 2 thumbs up to the HGI PORTLAND Waterfront.

Review collected in partnership with Hilton Garden Inn
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Thank L8257FPpetern
HiltonGardenInnKW, Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Hello! Thank you for your kind words and for writing a review on Trip Advisor! We are always happy to have you stay with us, and look forward to seeing you again. Give us a call anytime if we can assist in making your next reservation. Until then, best wishes for a great week ahead! Kind Regards, Aaron Kaminske

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn Downtown Waterfront Portland hotel in Portalnd, Maine is perfectly situated in the city's Historic Old Port District and offers fantastic views of Casco Bay and Portland's working waterfront. Everything is within walking distance and you will enjoy the convenience of boutique shopping, gourmet restaurants, and fabulous art galleries being nearby. Steps from our Portland, ME hotel's front door you will find the Portland Trails jogging path, fishing and sailing tours, as well as great family attractions. We're also conveniently located near area attractions such as Hadlock Field, home of the Red Sox affiliate Portland Seadogs, Portland Museum of Art, Merrill Auditorium and Cumberland County Civic Center. Beautiful Maine rocky coast and sand beaches are within a short drive!Hilton Garden Inn Portland, Maine Hotel Features...• 120 hotel guestrooms, many with ocean views• Great American Grill® serving a full service, made to order breakfast buffet• Evening hotel room service• Lobby bar serving dinner nightly• 2 state-of-the-art meeting rooms for groups from 2 to 50• On-site catering for meetings, receptions, breakfasts, lunches and dinners for small groups• 24-hour Pavilion Pantry convenience mart• Complimentary shuttle service (airport and local businesses)• Valet Parking• Complimentary 24-hour business center• Complimentary high-speed, wireless internet service throughout hotel• Indoor heated pool and whirlpool• Complimentary fitness facilityThe 120 oversized guestrooms at the Hilton Garden Inn hotel in Portland feature...• Waterfront or Portland, Maine city views!• Complimentary secure printing to the 24-hour business center• Oversized work desk, ergonomic chair and desk level outlets• Two dual-line speakerphones with voicemail• Refrigerator, microwave and coffeemaker• Iron, ironing board and hairdryer• USA Today each weekday morning• Non smoking and accessible rooms availableAttractions near the Hilton Garden Inn hotel in Portland, ME include...• 5 miles from Portland International Airport• Within walking distance from the waterfront• 1/2 mile from I-295 and I-95• 1 mile from the Cumberland County Civic Center• 12 miles from Freeport, home of L.L. Bean• 10 miles from the famous lighthouses of Portland, MaineCome enjoy the hospitality at our Hilton Garden Inn hotel in Portland, Maine.***** Everything. Right where you need it. ***** ... more   less 

Additional Information about Hilton Garden Inn Portland Downtown Waterfront

Address: 65 Commercial Street, Portland, ME 04101-4703
Region: United States > Maine > Portland
Price Range: £104 - £362 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Portland Downtown Waterfront 3*
Number of rooms: 120
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Hilton Hotels Direct and Travelocity so you can book your Hilton Garden Inn Portland Downtown Waterfront reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Portland Downtown Waterfront Hotel Portland
Portland Hilton Garden Inn
Hilton Portland
Hilton Garden Inn Portland Downtown Waterfront Maine
Hotel Style:
#1 Family Hotel in Portland
#1 Green Hotel in Portland
#2 Business Hotel in Portland
#3 Romantic Hotel in Portland
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Portland Downtown Waterfront staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Portland Downtown Waterfront staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be sure to ask for a room facing the waterfront”
 of 5 bubbles jomama1947, 13 Feb 2017 | Read review
“We used the handy washer and dryer near the gym and pool! For swim suits and clothes that got wet around pool.”
 of 5 bubbles BostonRich617, 30 Jan 2017 | Read review
“Stayed on 6th floor ice machines on every floor”
 of 5 bubbles Gee4299, 29 Jan 2017 | Read review
“Higher floors for the best views”
 of 5 bubbles Lar55, 18 Jan 2017 | Read review
“Higher floors command a great harbor view”
 of 5 bubbles TollerAdventures, 17 Jan 2017 | Read review
5 of 5