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Hilton Garden Inn Portland Downtown Waterfront

Expedia.comUS$190*
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Certificate of Excellence
GreenLeadersSilver level
14/05/2017 15/05/2017
1 room 2 adults 0 children
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Hilton Garden Inn Portland Downtown Waterfront
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1,386 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Portland Downtown Waterfront
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Showing 1,365: English reviews
New Hampshire, USA
Reviewed 27 March 2016

Nice quiet hotel in downtown Portland. Even numbered rooms have nice waterfront and street views. Good size, clean rooms, and wonderful breakfast. Valet parking only but its a bargain for $18 as compared to $37 for neighborhood parking garages. Nice place to visit close to walking trails. Like other Portland hotels prices tend to be very high in season.

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Helpful?
1Thank Tytus
HiltonGardenInnKW, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Thanks so much for staying with us. I am glad to hear that you enjoyed the room, and all that the hotel had to offer! It was smart to come to the Portland downtown market in the off-season, as it can still be a great experience for much less! - Kevin Walker, GM

Weymouth, Massachusetts
Reviewed 25 March 2016

My family of four (kids ages 3 and 11) loved our stay at this hotel. Wonderful location within walking distance of museums, shops and tons of food options. Great (small, but clean) indoor pool. Nice sized rooms. We got a room with two double beds and a sofa bed, which was a great size for our family. Refrigerator and microwave...

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Helpful?
Thank Maria F
HiltonGardenInnKW, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

The Hilton Garden Inn brand was recently recognized as being a top "family chain" by Parenting magazine. We are so glad that you enjoyed the hotel and felt it met your families needs! We hope to see you again very soon. - Kevin Walker, GM

Salem, United States
Reviewed 24 March 2016

I've stayed at Hilton Garden Inns a few times. The rooms are always clean and comfortable. I like that they have enough space to walk around with 2 adults and 2 children (ages 9,11) without feeling too cramped (in a 2 queen beds room). I enjoyed the pull out sofa area since we were with friends, 2 other couples with...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Leslie L
HiltonGardenInnKW, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

We will be here for your return! So glad to hear that you enjoyed our spacious rooms and that you are comfortable staying with us over the years. Thanks so much. - Kevin Walker, GM

Pembroke, Massachusetts
Reviewed 23 March 2016

From valet service to the front desk and the breakfast staff, I was treated as a valued guest. Location is perfect for enjoying all the Old Port us to offer. Breakfast was wonderful with a wide variety of delicious foods and a special omelette cooked to order. Bed was comfy and the room perfectly adorned. I would highly recommend this...

Review collected in partnership with Hilton Garden Inn
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Helpful?
3Thank Tim M
HiltonGardenInnKW, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Thank you for your "high recommendation". It was great to see you had so many positive interactions with the staff. We really appreciate your business and hope to see you again soon! - Kevin Walker, GM

jamestown, United States
Reviewed 22 March 2016

Portland is a great town and this is a great location to experience it. Fantastic dining experiences are all within walking distance from the hotel. Try the local cuisine - also try the oysters. We go to Portland for the boat show each year and have been lucky a few times when the boat show weekend in March aligned with...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Marian F
HiltonGardenInnKW, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Thank you for review. In March, and the early Spring, there is a lot of very fun activities to participate in here in Porltand. I am thrilled that you enjoyed your stay and that it served well as a central hub for you to enjoy the Old Port! - Kevin Walker, GM

Northford, Connecticut
Reviewed 21 March 2016

Location of the hotel was great, Irish Pub across the street, bakery next door, could walk to many restaurants and bars. The staff were friendly, helpful and informative about things to do and places to go. Met many friendly people in the bar in the hotel. Easy access by car to many of the local attractions. Highly recommend this hotel.

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Helpful?
2Thank Happyjackmoran
HiltonGardenInnKW, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Getting your "high recommendation" is all that we strive for! Thanks so much for taking the time out of your day to fill out a review on trip advisor. It sounds like your entire experience was very positive. We are so glad to hear that! - Kevin Walker, GM

Reviewed 15 March 2016 via mobile

Have probably stayed at this hotel 50 times over the last 3 years, and have never been disappointed. Sloan, and the lounge staff, does an excellent job as well. The food and drinks are great, and look forward to the next stay... Thanks

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Helpful?
1Thank Joel I
HiltonGardenInnKW, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

Your Loyalty means the world to us! Thank you for your continued business over the years with us. I am very pleased to hear that you enjoyed our food and beverage offerings and that Sloan took good care of you. - Kevin Walker, GM

Rockport, United States
Reviewed 15 March 2016

Great service, great value, friendly, clean, convenient to great dinning shopping, and scenic views. In house lounge and dinning was a plus. Valet service was outstanding. Front desk staff was friendly and helpful.

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank Louis L
HiltonGardenInnKW, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

We know how important it is for our guests to feel that they spent their hard-earned dollar wisely. We are thrilled that you had a positive experience at the hotel and made the most out of your trip to Portland! We look forward to seeing you again sometime soon. - Kevin Walker, GM

Harmny, United States
Reviewed 14 March 2016

Friendly staff, clean rooms, superb location. in a great area for quality Restaurants, good shopping, Coastal views. this is the place I choose to stay when in the area for business or pleasure. I recommend you give it a try.

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank Donald C
HiltonGardenInnKW, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

"Friendly staff, clean rooms and a great location" sound like a winning formula for an enjoyable stay! Thanks so much for sharing your experience with the Trip Advisor community. We look forward to having you as our guests again soon! - Kevin Walker, GM

Lancaster, MA
Reviewed 13 March 2016

With the added competition in the Old Port lately, I'm surprised they don't make a better effort to cater to guests. I don't enjoy waiting for 2 people at the front desk to finish their conversation before acknowledging my presence. Also extremely noisy.

Review collected in partnership with Hilton Garden Inn
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Helpful?
3Thank ParkTraveler
HiltonGardenInnKW, General Manager at Hilton Garden Inn Portland Downtown Waterfront, responded to this review

I am sorry to hear that you did not have a positive first impression of our hotel. We definitely care about our guests and wish that we could have had an opportunity to address your concerns before your departure. We have a team of employees here who really love being in the hospitality industry. Our hotel won an award last...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersSilver level
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Portland Downtown Waterfront staff and other travellers.
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New London, New Hampshire
25 days ago
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Questions? Get answers from Hilton Garden Inn Portland Downtown Waterfront staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we stayed in 312 and it overlooked the water”
kimmullin, 23 Apr 2017 | Read review
“Upgrade to a harbor view room.”
GuillermoL523, 19 Apr 2017 | Read review
“ask for top floor views of Casco Bay”
mcallan1086, 11 Apr 2017 | Read review
“Join HHonors and do the online checkin. Otherwise, request a room with Harbor view.”
TomW246, 10 Apr 2017 | Read review
“Stay on a higher floor to avoid traffic noise on Commercial Street.”
cgable116, 3 Apr 2017 | Read review
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US$190* /night
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