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Hyatt Place Portland - Old Port

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Traveller (56)
Room & Suite (129)
Storyboard
Overview
  • Excellent56%
  • Very good28%
  • Average8%
  • Poor5%
  • Terrible3%
Travellers talk about
“old port”(71 reviews)
“great location”(52 reviews)
“front desk”(38 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Heated pool
Non-Smoking Hotel
Free Airport Transportation
3 Star Hotel
All hotel details
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (349)
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341 results
Traveller rating
188
95
27
18
13
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LanguageEnglish
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188
95
27
18
13
Show reviews that mention
All reviewsold portgreat locationfront desklocal meatsfore stvalet parkingself parkwhite noise machinei highly recommend this hotelfree breakfast isroom was cleanpull out couchstreet sideenjoyable stayhigher floorvalet servicebathroom door
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1 - 5 of 341 reviews
Reviewed yesterday

Great property, in a perfect location staffed with friendly, caring professionals. We had a one-night stay in the city during school break. We were attracted to this property as we had an award night via Hotels.com, and there was a room available. From the start,...More

Thank Michael R
Hotel's Favourite
Reviewed 19 January 2018

I was there with my husband and We loved this location. If you love to be in the Old Port this is one of the best hotels to stay in. The Hyatt was clean and sleek with everything we needed. I loved the fact that...More

Thank Michele P
Response from Mike H, Front Office Manager at Hyatt Place Portland - Old PortResponded 27 January 2018

Hello Michele, Thank you for your recent stay with us here in Portland! Very glad to hear you enjoyed our location and I will be sure to share the kind words with our staff. We hope to see you again next time you come to...More

Reviewed 3 days ago

I love the location, the staff is super friendly and willing to answer questions & the location is fantastic! There are a TON of options for food or drinks & you need to be sure to stop by Gelato Fiasco almost right next door for...More

Review collected in partnership with Hyatt Hotels
Thank dianesturg
Response from Mike H, Front Office Manager at Hyatt Place Portland - Old PortResponded 2 days ago

Thank you for your recent stay with us! I am glad to hear you enjoyed your time at our hotel, especially with our staff! I'll be sure to let them know, as I am positive they will appreciate it! Take care!

Reviewed 3 days ago

Room wasn’t ready when we arrived and there was no effort to rectify until I asked for something to be done. Drunk woman yelling in the hallway all night. There was only one person at the desk during check out, causing a long line. Not...More

Review collected in partnership with Hyatt Hotels
Thank mpage1700
Response from Mike H, Front Office Manager at Hyatt Place Portland - Old PortResponded 2 days ago

Thank you for your recent stay with us here in Portland, I am truly sorry to hear your experience was less than satisfactory, I would like to offer my sincerest apologies that the room had not be prepared on time. I will be sure to...More

Reviewed 5 days ago

We were in a 2nd floor room facing the street directly across from two very loud bars. Don’t get much sleep either of the two nights my wife and I stayed. Avoid this hotel if you need to sleep before 2am.More

Review collected in partnership with Hyatt Hotels
Thank ejudge2018
Response from Mike H, Front Office Manager at Hyatt Place Portland - Old PortResponded 2 days ago

Thank you for your recent stay with us here in Portland, I am truly sorry that your stay had been anything less than satisfactory due to concerns with the local attractions. While our location is very central to the downtown area, we are certainly prone...More

View more reviews
About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Hotel Amenities
Room Service
Airport Transportation
Meeting Rooms
Laundry Service
Multilingual Staff
Dry Cleaning
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Heated pool
Indoor pool
Details
Price range
US$142 - US$430 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Portland
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$142 - US$430 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Portland
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (56)
Room & Suite (129)
Dining (16)
Pool & Beach (13)
Amenities (19)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
LisaNYC101
13 March 2018|
Answer
Response from Steve A | Reviewed this property |
There is a parking garage next to the hotel.
1
Vote
Lee Ann V
9 March 2018|
AnswerShow all 11 answers
Response from Andy A | Reviewed this property |
Few, if any, suitable grass areas in this part of the city. I recall a small park next to Post Office. Past 5 Guys, turn left uphill on Exchange, about 10 minutes from hotel.
1
Vote
cs79
17 February 2018|
AnswerShow all 2 answers
Response from Avery W | Property representative |
Yes we do! Room connecting will be standard rooms with a King Sized Bed to a room with 2 Queen Sized Beds. These connections are very limited within the hotel. Please contact the hotel directly at 207-775-1000 so that we... More
0
Votes
Room Tips
"Note that although the suite description says dining area and wet-bar - you may not get that. I didn't."
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"Ask for high floor overlooking the port - those will have the best view and be quieter."
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"Higher rooms have better views"
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"Room 205 is in the back of the hotel. QUIET"
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