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Holiday Inn Express Hotel & Suites Chestertown

162 reviews
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Traveller (9)
Room & Suite (18)
Dining (5)
Overview
  • Excellent40%
  • Very good33%
  • Average22%
  • Poor1%
  • Terrible4%
Travellers talk about
“front desk”(28 reviews)
“clean room”(9 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Holiday Inn Express Hotel & Suites Chestertown
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (162)Write a Review
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60
55
37
3
7
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LanguageEnglish
60
55
37
3
7
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All reviewsfront deskclean roomwashington collegestayed here for one nightwould stay here againtwo queen bedshigher ratethe hotel managergood sized roomsc unitfree breakfastgreat stayshower headhistoric downtownmaid serviceearly checkplace to sleep
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1 - 5 of 162 reviews
Reviewed 3 January 2018 via mobile

Stayed here to be near a friends wedding. Hotel was fine. Very clean. Staff friendly. Close to a shopping center and not too far from the college. Short drive to historic downtown. I’d stay again. Very beautiful downtown area with lots to see. We happened...More

Thank Kristi B
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites ChestertownResponded 5 weeks ago

Hi Kristi B, Thank you for taking the time to share your thoughts and experience with our hotel. I am happy to know that you had an overall pleasant stay and I appreciate the wonderful remarks regarding the hotel proximity and overall cleanliness of the...More

Hotel's Favourite
Reviewed 11 December 2017

We were there for 3 nights with our pets and the staff was very friendly and helpful. We would take the pets out during the day and inform housekeeping and they always made sure that the room was cleaned before we returned. We had an...More

Thank Cgeck
Reviewed 24 November 2017

...a year makes. We've stayed here over Thanksgiving weekend for several years now, and usually have a pleasant experience. This time, however, was a different story. The place needs an update...ripped carpets, grouting around the tub needs work, etc. The room itself was relatively clean,...More

Thank Michael A
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites ChestertownResponded 10 December 2017

Dear Michael A, Thank you for taking the time to write a review about your stay with us. We would like to apologize for not living up to your expectations regarding our our facilities, carpets and room amenities. Reviews like yours are very valuable as...More

Reviewed 20 November 2017

First the staff is great and really work hard to make your trip pleasant. With that said the hotel is a serious need of a reform. Broken and worn furniture, thread bare carpets, missing handles for the curtains, hair dryers not secured , bathroom fans...More

Thank Bush B
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites ChestertownResponded 12 December 2017

Hi Bush B, Thank you for staying and writing us a review. It is regrettable that you did not experience an exemplary hotel stay with us due to the unsatisfactory condition of the room, furniture, and bathroom amenities. We are very sorry for the inconvenience...More

Reviewed 13 November 2017

we stayed at this hotel for only one night but it was clean,with comfortable beds and a handicap shower with a bench and plenty of room. this was the only room left but it worked out fine.nice hot breakfast but the room seemed too small...More

Thank ashe66
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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Pool
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Self-Serve Laundry
Laundry Service
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Indoor pool
Details
Price range
US$94 - US$249 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$94 - US$249 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (9)
Room & Suite (18)
Dining (5)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
John S
14 April 2017|
AnswerShow all 2 answers
Response from Michele D | Reviewed this property |
Yes, very small, indoor pool.
0
Votes
CKelly8945
28 October 2016|
AnswerShow all 7 answers
Response from Brotherdickdca1981 | Reviewed this property |
My wife says yes.
0
Votes
jmonson
22 March 2016|
AnswerShow all 5 answers
Response from Brotherdickdca1981 | Reviewed this property |
If you have a helicopter it would be fine, but otherwise leave three hours on a good day.
0
Votes
Room Tips
"Rooms in the front offer a better view"
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"Avoid room 120. Ask for a top floor room if possible."
Read review
"No real view from this hotel - but all rooms are nice"
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"not sure but I was on the second floor near the elevator and cleaning station and I slept in."
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