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Hilton Garden Inn Columbia

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Traveller (29)
Room & Suite (20)
Dining (11)

About

Location
Cleanliness
Service
Value
Property amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Room Service
Bar/Lounge
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Self-Serve Laundry
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Business
Safe
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals

Location

Full view
Contact
8241 Snowden River Pkwy, Columbia, MD 21045-1947
Getting there
Balt.-Wash. Intl Airport7 mi
Ronald Reagan National Airport28 mi
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480Reviews
75Photos
1Q+A
29Room tips
Traveller rating
  • 208
  • 126
  • 75
  • 34
  • 37
Time of year
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  • English
Popular mentions
Spent threes nights here. One morning the water in the shower was warm (not hot). Breakfast is very unorganized and not worth the time spent trying to get it; no eggs, toaster not working, no silverware available, long wait for service. I’m a Hilton Honors member, but it would
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Response from LionelM1338, Guest Relations Manager at Hilton Garden Inn Columbia
Responded yesterday
Hello this is Lionel I am part of the HGI Team, first I like to thank you for staying with us out of any brand you could have stayed you gave us that chance. Also I appreciate the feedback you have expressed and I will be sending this to the department head so we can do better for the next guest. More importantly we so appreciate your loyalty we hope to see you again and I can assure you it will be a better experience.
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+6
Hotel's Favourite
Stayed here while attending the National Aquarium in Baltimore, MD. The overall experience was excellent. We enjoyed the pool area and being close to the gas station, and McDonald's, etc. Plenty of parking. The hotel was clean, neat and organized in a cozy and friendly
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I was overcharged 400! So make sure to call your bank as soon as you can after you stay here . it took 5 days for the money to be credited to my bank account . I was very disappointed. Also upon check in their systems were down so it took 30mins b4 I could get into my room.
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Review collected in partnership with Hilton Garden Inn
I’ve stayed here many times over the last 10 years. Staff is helpful most times, breakfast is good. Rooms are ok but starting to show their age. Walls are thin so rooms are a little noisy if you have neighbors. Emailed the GM about an issue and got no response.
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Response from John-HiltonHelp, on behalf of management at Hilton Garden Inn Columbia
Responded 4 weeks ago
Dear Steve T, Thank you for your review. We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the issues encountered, and we are working with our team to correct the problems and avoid recurrence going forward. Your feedback is genuinely helpful, as it is the first step in identifying areas where we can better our guest services. If you return to our area, we hope you’ll stay with us again.
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This hotel was the best i ever been to. The staff was friendly and Very helpful. My room was clean and warm upon entering. I liked the fact there is a restaurant on site and breakfast is cooked to order. I enjoyed the hot tub beside the pool.
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Review collected in partnership with Hilton Garden Inn
Previous
Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Parking lot
View from Rm 423
Rm 423 view
View of bathroom
View of room from window
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1234
"Rm 423 allows you to see the front of the building. Great view"
"be aware of billing"
"222 - not too close to elevators or vending."
"We were on the 4th floor and we have nothing to compare it to."
"Know that you won't be able to get any fresh air into the room."
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123456
PRICE RANGE
US$92 - US$185 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn columbia hotel columbiacolumbia hilton garden innhilton columbia
LOCATION
United StatesMarylandColumbia
NUMBER OF ROOMS
98
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