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We are in town for a family funeral, and spoke to the front desk agents at several Marriott properties before we stumbled on Jim at this Residence Inn. He was the only person to ask my name while I was inquiring about a room and...More
We arrived Saturday night around 12:30 am and the check in went smoothly. Then our nightmare started. We unlocked our room and smelled the chemical cleaning odor right away.Tired from our west coast flight my husband went to sleep - we reserved a 2 bedroom...More
Response from Kyla C, General Manager at Residence Inn by Marriott ColumbiaResponded 2 weeks ago
Thank you for your review. I am very sorry to hear about your experience here at the Residence Inn Columbia. I understand your frustration and thank you for your feedback. I will be sure to work with our Housekeeping team to use this as a...More
If you stay at this location it is absolutely imperative that you do not get a room that faces the highway. I am a relatively heavy sleeper and the night I spent here was torturous. Don’t risk it - pick another hotel.More
Response from Kyla C, General Manager at Residence Inn by Marriott ColumbiaResponded 3 weeks ago
I’m so sorry to hear that you were on the highway side of the hotel and that it kept you awake during your stay with us. If you decide to return, please inquire at the Front Desk about availability for a non-highway side...More
First of all, let me say that my husband and I were here for 3 1/2 months! From day one the staff were wonderful. Our 2 bedroom suite was nicely furnished, beds were really comfortable and both bathrooms and linens were always clean and fresh....More
This is a great hotel. The rooms and amenities are typical and I heard some rooms near the expressway were loud. But they are super clean and well furnished. What makes this hotel so great is the staff. I can't recall a better staff in...More
We do not have any function space at the Residence Inn Columbia however our sister hotel the Courtyard Marriott Columbia does have function space that would accommodate 20-25 guests. The Courtyard... More
We do not have any function space at the Residence Inn Columbia however our sister hotel the Courtyard Marriott Columbia does have function space that would accommodate 20-25 guests. The Courtyard Marriott Columbia phone number is 410-290-0002.
Ken H, General Manager
Residence Inn Columbia Maryland