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Extended Stay America - Washington, D.C. - Gaithersburg - North

Overview
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205 Professional Dr, Gaithersburg, MD 20879-3406 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Kitchenette
2.5 Star accommodation
Additional information
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About
Description
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Air Conditioning
Microwave
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
Pool
Beachfront
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Room Service
Room types
Kitchenette, Non-Smoking Rooms, Suites
Hotel class
Contact Information
Room types
Kitchenette, Non-Smoking Rooms, Suites
Number of rooms
101
Price range
US$71 - US$91 (Based on Average Rates for a Standard Room)
Location
United States > Maryland > Montgomery County > Gaithersburg
Nearby
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Reviews & more
78Reviews
28Photos
0Q+A
17Room tips
Traveller rating
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Show reviews that mention
I enjoyed my stay at extended stay.
2 hotel's side by side.
Great staff and management from my understand run both locations or work together. I see them both often.
Seems to be very nice staff and clean locations.
Times have full kitchen and the employees will bring the dishe
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Response from 00esa, Manager at Extended Stay America - Washington, D.C. - Gaithersburg - North
Responded 2 weeks ago
Fall, it's so nice to read your positive review of your recent stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments have been shared with the team, and they were very appreciative of your recognition. Thank you for being our guest, and we look forward to your next stay! Sincerely, Hotel Management
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The place is creepy, the tenants look strange, mainly drug addicts, construction workers, strange shady looking folks everywhere. The front desk is under-staffed, disagreeable and mean. Only exceptions are two ladies by the name of Irene and Awa or haoua, not sure how to spell it
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Response from 00esa, Manager at Extended Stay America - Washington, D.C. - Gaithersburg - North
Responded 9 Sep 2018
Thank you for being our guest and for taking the time to leave feedback. We apologize for the unpleasant experience. You deserved a comfortable and stress-free stay, and we assure you that what you experienced is not typical. Please do not hesitate to contact our general manager directly if you would like to discuss this matter in more detail. Thank you for being our guest, and we hope you will consider staying with us again. Hotel Management
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The room was a bit shabby and had a strange smell, but since it was late when I checked in, I decided not to make a big stink. The next morning, I realize that the hand-held shower head in my ADA compliant room was broken and wouldn't attach to the wall. I reported it to the fron
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Response from 00esa, Manager at Extended Stay America - Washington, D.C. - Gaithersburg - North
Responded 24 Aug 2018
Thank you for being our guest and for taking the time to leave feedback. We certainly apologize for the unpleasant experience. You deserved a comfortable and stress-free stay, and we assure you that what you experienced is not typical. Please know that we have strict policies and procedures in place to prevent pest control issues. As your review is anonymous, we would appreciate additional information to identify the room you occupied so we may properly investigate and follow up if needed. Thank you again for your feedback, and we hope you will consider giving us another chance to make a better impression in the future. Hotel Management
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The elevator was broke, had to walk up the stairs, just recovering from knee replacement. Their idea of breakfast was for the birds. I got better breakfast from Super 8 Motels and less money. The room was clean. Not really there long enough
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Response from 00esa, Manager at Extended Stay America - Washington, D.C. - Gaithersburg - North
Responded 8 Jun 2018
Sherry, thank you for taking the time to share your feedback. We are pleased you stayed with us, but we are sorry for not meeting your expectations. We value your feedback and will look forward to improving our facilities. We hope you will consider us again the next time you are in this area. Sincerely, Hotel Management
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Victoria who works at the front desk for Extended Stay America North building is and was very helpful and always pleasant when she was on duty. I'm so happy to have stayed at this hotel and seeing Victoria and Ernesto has always been a pleasure! I rate their services as A Plus! 5
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Response from 00esa, Manager at Extended Stay America - Washington, D.C. - Gaithersburg - North
Responded 29 May 2018
We appreciate the outstanding review! We are delighted to know you had an enjoyable stay. Thanks so much for acknowledging the excellent service you received from Victoria & Ernesto. We will be sure to share your compliments with them. Thanks again from all of us at Extended Stay America, and we hope to see you soon. Sincerely, Hotel Management
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Album Categories
All photosTravellerRoom & SuiteDining
The bedbug in my room.
The bedbug in my room.
maybe this worked?
thick dust on the fridge
Some of the crap that was on the counter
Previous
"Creepy and Shady folks all around!"
"Extended Stay America has better rates over time."
"The staff will let you walk the floors and check out a room before you actually check in."
"Any room location"
"Some people mention 3rd was smoking, but mine wasn't and facing the back was very quiet."
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