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Extended Stay America - Washington, D.C. - Gaithersburg - North

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Traveller (8)
Room & Suite (11)
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Overview
  • Excellent36%
  • Very good12%
  • Average9%
  • Poor17%
  • Terrible26%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
2 Star Hotel
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Additional information
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Rooms
4 Jun5 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (73)
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All reviewswould recommend this place to everyonecomfortable environmentgreat internet servicesecond homecomfortable bedchecking inexcellent locationrecommend this hotelratesmaryland
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1 - 5 of 73 reviews
Reviewed 3 weeks ago

The staff was friendly, the room was clean.... Everything was in order, places to get something to eat wasn't far at all. The hotel area was clean, grass was well kept. My stay there was a great one, and I would definitely stay there again....More

Thank nyballer40
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - Gaithersburg - NorthResponded 3 weeks ago

Thank you for the wonderful review of Extended Stay America. We are thrilled to read you loved our courteous service and convenient location as well as your well-appointed room. Thanks for being our guest, and we look forward to welcoming you back soon. Sincerely, Hotel...More

Reviewed 6 April 2018 via mobile

Should have booked the place next door which apparently is South. It’s newer and looks nicer, for the same rate through Priceline. Front Desk Staff was not very professional. Room was clean but old. The included breakfast consisted of coffee, instant oatmeal, packaged muffins and...More

Thank Cat H
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - Gaithersburg - NorthResponded 7 April 2018

Thank you for choosing our hotel. We are disappointed to read your feedback, and we apologize for your less than stellar stay. Our team prides itself on delivering wonderful hospitality, so we're sorry this was not your experience with us. We will work diligently to...More

Reviewed 22 February 2018

Requested a non smoking room on the second floor, however the cigarette smoke and smell from the 3rd floor were coming down. The night stand light was missing a cover, resident on the 3 floor were making a lot of noise and it looks like...More

Review collected in partnership with Extended Stay
Thank 730nasserk
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - Gaithersburg - NorthResponded 23 February 2018

Nasser, thanks for being our guest. We are happy to know you had an overall nice stay. However, we are sorry for the smoke and noise issue you experienced while here and regret the inconvenience caused. Your concern has been shared with the housekeeping team...More

Reviewed 20 February 2018 via mobile

I want to say thank you to all the staff at Extended Stay America for the gracious hospitality and all the extra efforts they have gone through to make me and my family comfortable during the stay, I would like to give a big thanks...More

Thank Bloomerstogether
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - Gaithersburg - NorthResponded 21 February 2018

Thank you for the glowing review of Extended Stay America, especially about our staff. We make every effort to provide service that is above and beyond your expectations, so we are pleased to see that you and your family loved your stay. We look forward...More

Reviewed 13 February 2018

very professional staff that address issues immediately. nice location as well, easy access to freeway. issues at hand handle in a very professional manner. great rates, friendly staff, great customer service. comfortable bed.More

1  Thank Dee P
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - Gaithersburg - NorthResponded 14 February 2018

Thanks for staying at our hotel. We are happy to read you were not only impressed with the service offered by our staff but also you were benefited with our convenient location along with the good value we offer. Thanks again, and we hope to...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Self-Serve Laundry
Breakfast included
Laundry Service
Room amenities
Microwave
Details
Price range
US$83 - US$127 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$83 - US$127 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (8)
Room & Suite (11)
Dining (2)
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Room Tips
"Extended Stay America has better rates over time."
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"The staff will let you walk the floors and check out a room before you actually check in."
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"Any room location"
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"Some people mention 3rd was smoking, but mine wasn't and facing the back was very quiet."
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