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All reviewsmovie theaterparking lotfront deskhot tubgreat hotelbed was very comfortablewithin walking distanceexercise roommin drivehotel shareshotel is cleandecent breakfasteasy accessgreat jobi highly recommend this hotelconvenient locationpaul
The staff was very professional and helpful. Colette was awesome. The hotel was very nice. Breakfast had a nice variety. Rooms were very nice. We had seven rooms and Colette had them all ready for us when we arrived. Highly recommend!More
Thank Regina B
Response from Cindy R, General Manager at Fairfield Inn & Suites Germantown GaithersburgResponded 2 weeks ago
Thank you for sharing your travel experience and recommendation at the Fairfield Inn and Suites Germantown Gaithersburg, Regina B. We have shared your feedback with Colette and the rest of the staff to ensure we are continuously motivated to provide exceptional service. We look forward...More
I often stay at Fairfield Inn h Suites on various cities and this was by far the worst. Not as nice as others. Not a single TV in the hotel was HD. No shuttle service. No restaurant or bar. Disappointed.More
Response from Cindy R, General Manager at Fairfield Inn & Suites Germantown GaithersburgResponded 19 April 2018
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations, robinsons5. As a teachable moment, we have shared your feedback with the appropriate hotel team.
I am thrilled to share with you that...More
This hotel is very clean and in very good shape. I think it is about 6 years old but looks brand new. Used the Marriott app to make a reservation and the check in was smooth. Took about 2 minutes. We didn't eat breakfast but...More
The staff's willingness to help is really what set my stay apart at this property. I travel often for my work, which brings me to all manner of hotels. Staying at this Fairfield Inn would be a little different as this time I had my...More
I was very happy with both the value and cleanliness of this hotel. Breakfast was great and tons of food choices in walking distance of hotel. The staff was friendly and I felt very safe even though I was traveling alone.More
Thank Shellie W
Response from Cindy R, General Manager at Fairfield Inn & Suites Germantown GaithersburgResponded 30 January 2018
We really appreciate the time you took to review your stay at the Fairfield Inn and Suites Germantown, Shellie. We are thrilled to hear you thoroughly enjoyed your time in Germantown and our services and amenities exceeded your expectations. We look forward to hosting your...More