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Extended Stay America - Baltimore - Glen Burnie

96 reviews
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Traveller (3)
Room & Suite (5)
Dining (1)
Overview
  • Excellent50%
  • Very good18%
  • Average12%
  • Poor8%
  • Terrible12%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Family Rooms
Kitchenette
Pets Allowed
2.5 Star Hotel
All hotel details
Offers from Extended Stay America - Baltimore - Glen Burnie
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Rooms
24 Dec25 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (96)Write a Review
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All reviewspackaged muffinsbest hotel i have ever stayedfront deskgranola barsrecommend this hotelfull size fridgemini kitchenrooms are cleanstayed for nightswalmartchannelshousekeepingwakerenovationbaltimoreconveniencesink
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1 - 5 of 96 reviews
Reviewed 4 weeks ago via mobile

I am so mad at this stupid company. I called and made a reservation for checking in saturday, 11-11-17 and checking out sunday 11-12-17. I was crystal clear with the person on the phone that I made the reservation with that even though check in...More

Thank mmarocks
Response from 00esa, Manager at Extended Stay America - Baltimore - Glen BurnieResponded 4 weeks ago

Thank you for being our guest and for taking time to leave feedback. We apologize for the misunderstanding regarding your charges. Please contact our General Manager if you would like to further discuss your charges. Thank you again for being our guest, and we hope...More

Reviewed 9 October 2017 via mobile

Stayed for 4 nights. Large room. Fairly clean but some stains and visible wear. Noisy air conditioner and noisy toilet. Includes small kitchenette but no other supplies. Non-smoking room but hallways wrecked of smoke. Continental breakfast consisted of coffee, instant oatmeal, packaged muffins and granola...More

Thank Capt_Bonnet
Response from 00esa, Manager at Extended Stay America - Baltimore - Glen BurnieResponded 10 October 2017

Thank you for evaluating your stay. We want every guest who stays with us to have a comfortable experience and to depart with a lasting favorable impression. We fell short in making that happen for you, and we are truly sorry. Although your experience is...More

Reviewed 8 October 2017 via mobile

Dirty. Very poor maintenance. Room had no toilet paper at all. Nothing in the kitchen. Entire place smells like smoke. Stains. I'll never stay here again. Shady characters hanging out in the lobby. About the only positive is that's it's very close to a lot...More

Thank lv2trvlfrmpa
Response from 00esa, Manager at Extended Stay America - Baltimore - Glen BurnieResponded 8 October 2017

Please accept our sincerest apologies for not living up to your expectations which led to a disappointing stay. We want every guest who stays with us to have a comfortable experience and to depart with a lasting favorable impression, but we are extremely sorry we...More

Reviewed 23 September 2017 via mobile

Very disappointed with my stay here. Rooms that have NOTHING for thier guests! "Kitchens" that have NOTHING to cook with ! Breakfast is a JOKE! Room was not very clean to begin with. I am DONE with Extended Stay hotels! They are not worth the...More

Thank Bonjovi4u
Response from 00esa, Manager at Extended Stay America - Baltimore - Glen BurnieResponded 24 September 2017

We are very sorry your stay did not live up to your expectations. We never want any of our guests to leave unhappy. Your concerns in regard to cleanliness have been shared with our housekeeping team to ensure this does not happen again. Please note,...More

Reviewed 21 July 2017 via mobile

So I booked the room on Priceline.com and I guess I didn't read the description very well because I didn't realize it was a smoking hotel. We get there to check in and for 3 people they give us a queen bed...they wee booked solid...More

Thank t67327
Response from 00esa, General Manager at Extended Stay America - Baltimore - Glen BurnieResponded 22 July 2017

We sincerely apologize for the problems you encountered in your room which compromised your otherwise pleasant stay. You deserved a clean, fresh accommodation, but we are extremely sorry we fell short in this attempt. Our housekeeping team has been alerted about your concerns in an...More

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Traveller (3)
Room & Suite (5)
Dining (1)
Hotel & Grounds (7)
Bathroom (1)
About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Self-Serve Laundry
Breakfast included
Room amenities
Microwave
Details
Price range
US$83 - US$111 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$83 - US$111 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
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