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Hilton Garden Inn Kent Island

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Hilton Garden Inn Kent Island
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753 Reviews from our TripAdvisor Community

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Showing 746: English reviews
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Glens Falls, New York
Reviewed 4 days ago NEWvia mobile

The staff does a good job at this Hilton. Suite was very comfortable and very clean. Great location, great views. Very good coffee in the morning in the lobby. Lovely to sit on the balcony and watch the boating and all that's going on at the restaurants. Plus the sunrise and sunset. Very relaxing couple of days. I would return.

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Helpful?
Thank lbg073
KentNarrows, General Manager at Hilton Garden Inn Kent Island, responded to this review

Thank you for your review. We like the word "Comfortable". It makes us feel like we did it right! Thanks for coming, and come back soon!

york, pa
HOTEL’S FAVOURITE REVIEW
Reviewed 16 November 2016

We had checked into another hotel which turned out to be not up to par. So we walked over to the HGI and spoke with Shanetta who was very friendly and helpful. She held the room while we went back to the original hotel to get a refund. I love being a HH member because I feel that staff goes...

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Helpful?
Thank genoac
About Hotel's Favourite Review
KentNarrows, General Manager at Hilton Garden Inn Kent Island, responded to this review

Thank you for your wonderful review. I am very glad you walked across the street to find us. I hope all my future guests read your review!! I thanked Shanetta for doing a great job!!

Pittsburgh, United States
Reviewed 6 days ago NEW

It was a great time from the beginning! We arrived a bit early and our room wasn't ready. The front desk, Shanetta, said she would call us when the room was ready. We went next door for lunch and she did call us. We took our time eating and she checked in with us again to make sure we got...

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Helpful?
Thank Kelly C
KentNarrows, General Manager at Hilton Garden Inn Kent Island, responded to this review

Thank you for your review. We have a great team and they love it when they get mentioned. Shanetta is one of our stars and I will pass your kind words on to her. Come back and see us!

Reviewed 1 week ago

From the marina docks to the spectacular sunrise views, this hotel has a truly special feel to it. The very welcoming and helpful front desk staff made all the difference in my stay. Being open and helpful, having a smile for everyone, and simply being happy for me and my friends and the events we were there to celebrate made...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Louie T
KentNarrows, General Manager at Hilton Garden Inn Kent Island, responded to this review

Thank you for your wonderful review. We are very blessed with a great staff and happy to hear someone acknowledge them. Please come back and see us!

Laurel, United States
Reviewed 1 week ago

Friendly staff, loved the 12pm check out time, clean room, front desk staff nice and efficient. Didn't get breakfast or use bar. Should put more seating in sun (we were there in April). Room was clean and staff was courteous

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank T5691XKjamess
KentNarrows, General Manager at Hilton Garden Inn Kent Island, responded to this review

Thank you for your response. You need to come see us in about 6 weeks and all our new patio furniture will be here! Then you can sit in the sun and have a drink from the bar...great way to spend the day!

Reviewed 1 week ago

Our stay at the Hilton Garden Inn was a repeat performance of times past. We enjoy staying here because of everything. The people are friendly and engaging. The room are clean. The whole stay was one of the best experiences thus far. Thank you for getting it right!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank tyroneh18
KentNarrows, General Manager at Hilton Garden Inn Kent Island, responded to this review

Thank you for your review. We try to get it right everytime. Thank you for letting us know that we did! Come back and see us!

Stone Mountain
Reviewed 1 week ago

Great location and that is all. Air conditioning unit in room was broken, and night front desk person did nothing. Did not offer to move us. Told us to open balcony door and that we were lucky cause it was a cool night. HORRIBLE!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank patrick479
KentNarrows, General Manager at Hilton Garden Inn Kent Island, responded to this review

I am so sorry about your air conditioning problem. We pride ourselves on our customer service and we certainly fell down on your visit. I have spoken with the front desk and maintenance to see that this does not happen again. Please come back and see us and give us another chance.

Manchester MD
Reviewed 4 weeks ago

A beautiful view of the bay and the best staff anywhere keep us going back. The hotel is always clean, attractive and comfortable. Excellent restaurants in the area some in walking distance. Lots to do perfect place to relax and do nothing.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank George C
KentNarrows, General Manager at Hilton Garden Inn Kent Island, responded to this review

Thank you for your review and for noticing our GREAT staff. Keep coming back!!

PA
Reviewed 4 weeks ago

Great hotel and staff. I have stayed in all 4 types of rooms at this hotel and all are well kept and maintained. Very nice property. The jacuzzi room is a little smaller than the JUNIOR suite but plenty big. Jacuzzi is in the room not the bathroom though.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Berks1958
KentNarrows, General Manager at Hilton Garden Inn Kent Island, responded to this review

Thank you for your review and for being a wonderful "returning" guest. You described the Jacuzzi room perfectly.

Warrenton, Virginia
Reviewed 5 weeks ago

This is an excellent place to stay if you are visiting Kent Island. The personnel are friendly, knowledgeable, and helpful. The rooms are clean, and the junior suites have a water view. The breakfast is very good and the service is excellent. There is a bar and small restaurant where we ordered dinner. Again, excellent service.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank priscillac449
KentNarrows, General Manager at Hilton Garden Inn Kent Island, responded to this review

Thank you for your review. We always appreciate it when you mention our wonderful staff! All our suites have a full water view and some of them are one bedroom suites. Come back and see us!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Banquet Room

Additional Information about Hilton Garden Inn Kent Island

Address: 3206 Main St, Grasonville, MD 21638-1030
Region: United States > Maryland > Grasonville
Price Range: £118 - £231 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Kent Island 3*
Number of rooms: 90
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Also Known As:
Hilton Garden Inn Kent Island Hotel Grasonville
Hilton Garden Inn Grasonville
Hilton Grasonville
Grasonville Hilton Garden Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Kent Island staff and other travellers.
7 questions
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9 months ago
Frederick, Maryland
maryland
over a year ago

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Questions? Get answers from Hilton Garden Inn Kent Island staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“all have water views, so great no matter where they put you.”
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MarilynM591, 28 Dec 2016 | Read review
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“The rooms on the highest floor and south facing are the absolute best...and as far to the West as you can get.”
16CarolynF, 29 Nov 2016 | Read review
“Get a suite overlooking the water; the views are fantastic as are the sunsets!”
350shannon, 29 Nov 2016 | Read review
5 of 5