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Aloft Arundel Mills BWI Airport

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Traveller (126)
Room & Suite (52)
Videos (1)

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About

#8 of 17 hotels in Hanover
Location
Cleanliness
Service
Value
GreenLeaders Silver level
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Indoor pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Business Centre with Internet Access
Parking
Wifi
Heated pool
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Snack bar
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun terrace
ATM on site
24-hour front desk
Dry cleaning
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Safe
Refrigerator
Flatscreen TV
Complimentary toiletries
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Modern
Green
Languages Spoken
English
Hotel links
Special Offer:Earn 1,000 Bonus Points & 1 Bonus Elite Night Credit Each Night.
684Reviews7Q+A98Room tips

Reviews
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Laura M wrote a review 16 Mar
Cumberland, Maryland2 contributions
This review could have been much different... but there was a TODD! Todd walked into my room and fixed every frustration! My tv was wack... but he fixed it in a matter of moments. He was fun, lighthearted and had a really nice voice, too ;-) Thanks Todd... You helped make a frustrating day a little brighter!
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: The vibe is like a club within a hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at Aloft Arundel Mills BWI Airport
Responded 3 days ago
Dear LauraDanielle81, Thank you for your recent stay at Aloft Arundel Mills BWI Airport and your review. We seek to give each guest a revitalizing experience, and we are glad we could be a part of making your stay memorable. We will share your kind words with Todd. Thank you again, and we hope to have the opportunity to welcome you back very soon. Sincerely, Rick Sawyer Dual General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sunshine wrote a review 5 Mar
WAYNESBORO195 contributions40 helpful votes
Shuttle service was on time and friendly! (big Thank You to our driver Michelle!) Room itself was minimal but comfortable. Although there are no microwaves in each room the front desk did allow us to use the microwaves in the lobby to heat our food.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at Aloft Arundel Mills BWI Airport
Responded 2 weeks ago
Dear Sunshine6_62, Thank you for your recent stay at Aloft Arundel Mills BWI Airport and your kind review. We seek to provide authentic, thoughtful service, and it is always pleasing to learn that it is making a difference. We will share your generous comments with Michelle. We also appreciate you mentioing our relaxing accommodations. Thank you again, and we hope to have the opportunity to welcome you back very soon. Sincerely, Rick Sawyer Dual General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dominique A wrote a review Feb 2024
3 contributions
I booked this hotel for a one night stay after a flight rebooking. The facility is nice and clean, the room is a nice size and had a beautiful view. The real thing to write about is the staff! Ashley checked me in and was absolutely amazing! She made sure to help me adjust to the unexpected stay in Baltimore and did it with a smile! I would go back just to thank her again! Q was an amazing bartender! Great conversation, delicious drinks, and a very good musical selection! Michelle was my shuttle driver to the airport and she was so sweet! Just a very vibrant personality to make the ride to the airport enjoyable!
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at Aloft Arundel Mills BWI Airport
Responded 4 weeks ago
Dear X5202MZdominiquea, Thank you for the excellent rating. We are pleased you enjoyed our spacious accommodations and amazing views. We also appreciate you mentioning Ashley and Michelle by name and how they made your stay even more memorable. It was our pleasure accommodating you at Aloft Arundel Mills BWI Airport, and we hope to see you again soon. Sincerely, Rick Sawyer Dual General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tourist39376761557 wrote a review Feb 2024
1 contribution
Had a most amazing experience staying at the Aloft in Arundel Mills with my sister. We were there to attend a family event and stayed at the hotel for 2 nights. Major shout out to Todd, the maintenance engineer who was super nice and very helpful with getting the shower fixed in our room. He came very quickly after the call about the shower head and water pressure. The whole staff and stay was great! Definitely recommend this location.
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Date of stay: January 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at Aloft Arundel Mills BWI Airport
Responded 3 Feb 2024
Dear Tourist39376761557, Thank you for staying at Aloft Arundel Mills BWI Airport while attending a family event and for recommending us to future guests. We continually strive to provide our guests with the most memorable experience. Your wonderful feedback will be shared with Todd. However, we apologize for the maintenance concerns you encountered with your room and we appreciate you allowing us to resolve this to your satisfaction. We hope that you and your sister will consider us your home away from home and look forward to seeing you again. Sincerely, Rick Sawyer Dual General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Paige T wrote a review Jan 2024
3 contributions1 helpful vote
Great hotel! Clean and well equipped. It has everything you need in the rooms and easy to find. The staff was welcoming and knowledgeable. Q at the bar was attentive and friendly. The amenities and breakfast was well stocked and fresh. Would recommend.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at Aloft Arundel Mills BWI Airport
Responded 16 Jan 2024
Dear PaigeT157, Thank you for the excellent rating and for your recommendation. It is always gratifying to receive praise for providing an exceptional experience, and we are delighted you enjoyed your visit. We are so glad you loved our comfortable accommodations, friendly associates, and premium amenities. It was our pleasure to accommodate you at Aloft Arundel Mills BWI Airport, and we look forward to seeing you again soon. Sincerely, Rick Sawyer Dual General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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djones02 wrote a review Jan 2024
Roanoke, Virginia3 contributions
When we arrived at the hotel, we were given a non-accessible room where I was guaranteed a wheelchair accessible room and a transfer shower. The staff addressed this immediately, however the second room had a leak in the ceiling. Once the staff was alerted, the maintenance engineer, Todd, was quick to diagnose the issue, secure us a new accessible room and was very helpful in moving our bags. The final room was missing the transfer bench, but by this time it was late and after a long day of driving, I was happy to have a comfortable bed to rest. The room was clean, the bedding was comfortable and the area locations had plenty of opportunities for good meals. Thanks to the staff, and especially Todd, for making it right and turning a troubled start into a very good stay.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with friends
Room Tip: While there is a very nice bar, you will need to plan on eating elsewhere. The beds are...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at Aloft Arundel Mills BWI Airport
Responded 1 Jan 2024
Dear djones02, Thank you for taking the time to post your feedback about Aloft Arundel Mills BWI Airport. We regret the issues you endured with the assigned accommodations; however, we are pleased our associates, especially Todd, resolved this to your satisfaction. Our team is dedicated to providing genuine and attentive hospitality, and we appreciate you acknowledging their efforts. We are also happy you loved our ideal location and comfortable beds. Thank you again, and we look forward to you staying with us again the next time you are in the area. Sincerely, Rick Sawyer Dual General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Roy D wrote a review Dec 2023
1 contribution
Stayed at this hotel with a friend of mine who uses a wheelchair. While it was something of a trial, the helpfulness and tenacity of the staff made it a success. First room assigned was not an accessible room. Second room had a leak in the ceiling. Todd the engineer was very helpful as he checked out the leak, procured us a different accessible room, and then helped us move our baggage up to the third room. All’s well that ends well.
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Date of stay: December 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at Aloft Arundel Mills BWI Airport
Responded 26 Dec 2023
Dear roydQ7617FP, We appreciate you taking the time to post your review. We regret the concerns you and your friend endured in the assigned accommodations; however, we are pleased our associates, especially Todd, resolved this to your satisfaction. Our team is dedicated to providing genuine and attentive hospitality, and we value you acknowledging their efforts. Thank you for choosing Aloft Arundel Mills BWI Airport, and we look forward to you both staying with us again the next time you are in the area. Happy Holidays and Happy New Year! Sincerely, Rick Sawyer Dual General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Marnitra K wrote a review Dec 2023
1 contribution
The Customer Service, Hotel and Overall Ambience is really nice. I had a minor maintenance issue on my stay and the Maintenance Mechanic Todd did a very great job informing me what was going on and fixing it promptly I will definitely be back when in Baltimore.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled on business
Room Tip: It’s a safe area with Great Staff, Good Breakfast I recommend the OG Blt for breakfast yummy and...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at Aloft Arundel Mills BWI Airport
Responded 23 Dec 2023
Dear marnitrak, Thank you for acknowledging our outstanding service at Aloft Arundel Mills BWI Airport. We are committed to providing an exceptional experience for every guest and are thrilled Todd exceeded your expectations. We will share your kind remarks with our entire team. It was a pleasure having you, and we love knowing we will be your hotel of choice every time you are in the area. Sincerely, Rick Sawyer Dual General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Annie X wrote a review Dec 2023
1 contribution
The driver Todd was very friendly and personable. He even declined taking tip because he said driving us is part of his job. The van smelled refreshing and he drove safely to get me to my destination. He kept me engaged throughout the ride. It was very pleasant.
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Date of stay: December 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at Aloft Arundel Mills BWI Airport
Responded 20 Dec 2023
Dear Annie X, Thank you for sharing your comments about your recent visit to Aloft Arundel Mills BWI Airport. Our shuttle associates love taking our guests wherever they need to go, so we appreciate you complimenting Todd's excellent service. It was a pleasure welcoming you, and we look forward to your next stay with us. Sincerely, Rick Sawyer Dual General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Zanne C wrote a review Dec 2023
1 contribution
Stayed at the hotel as part of a stay/park and fly deal. Getting to the airport in a timely manner was critical. This hotel runs a 24 hour shuttle, which was helpful. The shuttle driver, Todd, literally dropped what he doing when he saw I was ready to go early, wanting to ensure I had plenty of extra time. Todd was super friendly as well, getting my trip off to a great start.
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Date of stay: December 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Team Marriott, Guest Services / Front Office at Aloft Arundel Mills BWI Airport
Responded 20 Dec 2023
Dear 387zannec, Thank you for sharing your experience at Aloft Arundel Mills BWI Airport. We are glad Todd left a lasting impression and that you were able to take advantage of our shuttle service. We will share your kind words with him and look forward to having you back soon. Sincerely, Rick Sawyer Dual General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£91 - £119 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
aloft arundel mills hotel hanover, aloft hotel arundel mills
LOCATION
United StatesMarylandHanover
NUMBER OF ROOMS
142
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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ALOFT ARUNDEL MILLS BWI AIRPORT - Updated 2024 (Hanover, MD)

Frequently Asked Questions about Aloft Arundel Mills BWI Airport
Which popular attractions are close to Aloft Arundel Mills BWI Airport?
Nearby attractions include Medieval Times Maryland Castle (0.5 miles), Arundel Mills (0.5 miles), and Mission Escape Rooms (0.5 miles).
What are some of the property amenities at Aloft Arundel Mills BWI Airport?
Some of the more popular amenities offered include an indoor pool, free wifi, and a lounge.
Which room amenities are available at Aloft Arundel Mills BWI Airport?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Aloft Arundel Mills BWI Airport?
Guests can enjoy a lounge, breakfast, and complimentary tea during their stay.
Is parking available at Aloft Arundel Mills BWI Airport?
Yes, free parking is available to guests.
What are some restaurants close to Aloft Arundel Mills BWI Airport?
Conveniently located restaurants include Nando's Peri-Peri, Cantina Mamma Lucia, and Little Spice Incorporated.
Are there opportunities to exercise at Aloft Arundel Mills BWI Airport?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Aloft Arundel Mills BWI Airport have an airport shuttle?
Yes, Aloft Arundel Mills BWI Airport offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Aloft Arundel Mills BWI Airport have airport transportation?
Yes, Aloft Arundel Mills BWI Airport offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Aloft Arundel Mills BWI Airport?
Yes, dry cleaning and self serve laundry are offered to guests.
Are pets allowed at Aloft Arundel Mills BWI Airport?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.