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Aloft Arundel Mills BWI Airport

Traveller (103)
Room & Suite (55)
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Overview
Hotel website
7520 Teague Rd, Hanover, MD 21076-1200 See on map
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
3 Star accommodation
Additional information
Hotel website
Offers from Aloft Arundel Mills BWI Airport
Special Offer:Book Early & Save in TX!
Hotel deals
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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (588)
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1 - 5 of 586 reviews
Reviewed 3 days ago

I have not stayed at other Alofts - and they may be managed better so my comments are just on this hotel. It is a Marriott Brand but the management doesn't keep the hotel up to Marriott brand standards on this one. It's not terrible,...More

Thank 0beachbum0
Response from ConcordHospitality, General Manager at Aloft Arundel Mills BWI AirportResponded yesterday

Dear 0beachbum0, I'm very sorry that we did not earn your recommendation. We pride ourselves in cleanliness and service, so I regret that we let you down in these areas. We appreciate your detailed feedback, which includes both successes and areas for improvement, as it...More

Hotel's Favourite
Reviewed 29 June 2018

You can't expect more from a hotel with such reasonable rates. The room was clean and the bed was comfortable. We were a mere 2 minutes from the mall/casino. The check in desk is small with only one attendant during the time we were there,...More

2  Thank mikeshamokin
Response from TeamConcord, Manager at Aloft Arundel Mills BWI AirportResponded 30 June 2018

Dear mikeshamokin, Thank you for the excellent rating! It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure serving you at Aloft Arundel Mills BWI Airport, and we hope to see you again...More

Reviewed 3 weeks ago

I briefly spoke to a manager name Adrian a few days ago. I travel quite often to Baltimore on business purposes, but when it comes to where I lay my head at I'm real particular. The beds are so comfortable. Shantel displays "TOP NOTCH" customer...More

Thank ColoradoMike100
Response from ConcordHospitality, General Manager at Aloft Arundel Mills BWI AirportResponded 3 weeks ago

Dear ColoradoMike100, I'm so glad you enjoyed your stay with us. It is wonderful to know that you found our beds comfortable and our staff friendly. We hope to see you again soon! Best, Zachary Snyder General Manager

Reviewed 4 weeks ago via mobile

My husband and I stayed at the Aloft in Hanover, MD for some mommy & daddy alone time. We had a great stay! When we arrived atmosphere was on point, and we were greeted with a warm smile from Shantell. She was incredibly sweet, attentive,...More

Thank J8244SIbrittanyc
Response from ConcordHospitality, General Manager at Aloft Arundel Mills BWI AirportResponded 4 weeks ago

Dear J8244Slbrittanyc, Thanks so much for your review and recommendation! We appreciate hearing from you and are glad to know you enjoyed your stay and the level of service we provide. Thank you especially for recognizing the staff, I will be sure to share your...More

Reviewed 14 October 2018 via mobile

Stayed here on business, and will definitely choose one of the other dozen hotels in the area next time. I think the rug on the floor was softer than the mattress, the rooms were dirty, air conditioning hardly worked, and housekeeping was terrible. If they...More

Thank mpr0317
Response from ConcordHospitality, General Manager at Aloft Arundel Mills BWI AirportResponded 14 October 2018

Dear mpr0317, Please accept my sincere apologies for the level of housekeeping service you received during your stay. I regret that we did not fulfill your simple request; please forgive us. I appreciate your sincere review and have reviewed it with our team to foster...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Wheelchair access
Pets Allowed ( Dog / Pet Friendly )
Airport Transportation
Meeting Rooms
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Dry Cleaning
Laundry Service
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Heated pool
Indoor pool
Details
Price range
US$103 - US$142 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Hanover
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$103 - US$142 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Hanover
Room types
Suites, Non-Smoking Rooms, Family Rooms
Photos
Traveller (103)
Room & Suite (55)
Dining (8)
Pool & Beach (3)
Business Centre & Event Rooms (1)
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Questions & Answers
Ask a question
Roving823315
10 October 2018|
Answer
Response from Natarsa P | Reviewed this property |
No. Not that I know of. Maybe special rooms. Not sure.
0
Votes
Gerard P
29 June 2017|
AnswerShow all 3 answers
Response from Jessica S | Property representative |
Good Afternoon Gerard P, Smoking is allowed outside of our hotel.
2
Votes
tbpetteway1
1 March 2017|
AnswerShow all 4 answers
Response from Jessica S | Property representative |
There is breakfast available to order in the lobby area. Please see the hours below. Breakfast Hours: Monday - Friday: 6 - 10 AM / Saturday - Sunday: 7 - 11 AM
1
Vote
Room Tips
"Not a problem"
ColoradoMike100
3 weeks ago
Read review
"High Floor for us was Extremely quiet!!!!!"
sc0chran
22 May 2018
Read review
"After a long day of being on the go, you might request a room close to the elevators."
lesliew164
24 Apr 2018
Read review
"If there are any issues don't leave until someone handles it right then and there"
bam10812
10 Apr 2018
Read review
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