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Holiday Inn Express Baltimore - BWI Airport West

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Holiday Inn Express Baltimore - BWI Airport West
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254 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Baltimore - BWI Airport West
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Showing 251: English reviews
Albany NY
Reviewed 7 May 2014

My husband and I stayed here for two nights -- Saturday and Sunday. While we had previously stayed numerous times at this hotel, this was the first in a while for us. We were very pleased with the stay and would recommend it to others. Our flight arrived at 7 in the morning. We picked up the rental car and...

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Helpful?
Thank bgupstateny
KLyons-GM, General Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Thank you for staying with us here at the Holiday Inn Express BWI-West. Glad to see that we were able to accommodate all of your lodging needs and that your stay was a pleasant one. We really appreciate your loyalty to our hotel and our brand. We also appreciate you taking the time to give us your comments and feedback...

Fremont, Ohio
Reviewed 29 April 2014 via mobile

We stayed here last weekend for a family event. While it was used pretty much as a place to shower and sleep only, they did a good job. The room was clean and contained a dorm sized fridge and microwave that came in handy for our sandwich stuff we had packed for our 7 hr drive over. The lobby had...

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Helpful?
Thank psalm1375
KLyons-GM, General Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Thank you for staying with us here at the Holiday Inn Express BWI-West. We're that we were able to fulfill all of your lodging needs. We're sorry you didn't have the chance to enjoy some of our local attractions. Maybe on your next visit with us you will have the time to visit some of our great local attractions such...

Fremont, Ohio
Reviewed 29 April 2014

We checked into this hotel over the weekend to have a place to sleep during a family event. It was perfect for that. Everywhere we needed to be it was less than a 15 minute drive. There is a larger sized dorm room fridge and a microwave in each room. They serve infused water in the lobby at all times...

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Helpful?
Thank psalm1375
KLyons-GM, General Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Thank you for choosing the Holiday Inn Express BWI-West. We're glad we were able to accomodate all of your lodging needs, We hope your family events was a success and that your next visit with us you'll get the chance to enjoy some of our local attractions. We really appreciate you taking the time to give us your comments and...

Shippensburg, Pennsylvania
Reviewed 10 April 2014

My family and I used the park and stay option.The shuttle service was great and the hotel and staff were great! Rooms were clean and the Dennys restaurant next door is a nice touch.Overall there's nothing truly bad to say about anything.If your flying out of B.W.I. this is the place to stay.Do the park and stay package it saves...

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Helpful?
Thank Wes355
KLyons-GM, General Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Thank you for staying with us here at the Holiday Inn Express BWI-West. We're glad we were able to accomodate all of your lodging needs. We hope you had a wonderful time on your vacation and maybe during your next visit with us you'll have the chance to visit some of our great local attractions as well. We really appreciate...

Cumberland, Rhode Island
Reviewed 7 April 2014

We had a one night stay before an early morning flight. The room was nice and clean as well we had a good breakfast. The front staff when we checked was really rude. We had to go back down to the front desk three times to initially into the room as the front desk clerk could not correctly get our...

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Helpful?
Thank ktpc2005
KLyons-GM, General Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

We sincerely apologize for all the inconvenience you've experienced during your stay at our hotel regarding the issues with your keys and the rudeness of the Guest Service Agent. We will definately forward your comments and feedback to the proper departments for review to ensure that this issue does not occur again. We will also like to apologize for not...

Maryland
Reviewed 4 April 2014

Used this hotel to spend one night prior to vacation and to leave the car. Everyone was friendly and helpful. The rooms and entire hotel were very clean. The breakfast was fresh and plenty to choose from. Shuttle service was timely and drivers helpful. The only reason I didn't rate it excellent was the walls were really thin and you...

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Helpful?
Thank TonyandPat28
KLyons-GM, General Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

We're glad you enjoyed your overall stay here at our hotel. We sincerely apologize for the noise level of the hotel regarding the thin walls. I hope you're having a wonderful time on your vaction! It's our pleasure to be able to secure your vehicle while you're away. We really appreciate you taking the time to give us your comments...

Ada, Oklahoma
Reviewed 4 April 2014

No worries about how to get to my hotel! I called the hotel and they sent someone to pick me up. This was great for me because my daughter and I were coming from different states to meet in Baltimore. She arrived early in the morning (1:05am) arrived at 1:30pm. A relief to me was that they were picking up...

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Helpful?
Thank Latricia B
KLyons-GM, General Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Thank you for staying with us here at the Holiday Inn Express BWI-West. Glad to see that you've really enjoyed your stay here at our hotel. It is always a pleasure to be able to accomodate all of our guest needs. We hope you had the chance to enjoy some of local attractions in the area such as Casino Live,...

Sherborn, Massachusetts
Reviewed 30 March 2014

My daughter is a college student in the area. She got bumped off a flight on her way to spring break and Jacob at the Holiday Inn helped save the day. She was able to get a great rate, dinner and a wake up call and she was on her way to Florida the next morning.

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Helpful?
Thank LAF601
KLyons-GM, General Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Thank you for staying with us here at the Holiday Inn Express BWI-West. We're very happy that we were able to accomodate all of your lodging needs. Thank you so much for taking time to give us your comments and feedback, we really value your opinion. Thanks again for choosing our hotel and we look forward to seeing you again...

Suffolk, Virginia
Reviewed 27 March 2014 via mobile

This was I must say hands down the 'best Holiday Inn express that my husband and I have stayed in..' The staff was very polite and helpful and the rooms were nice,clean and comfy.. The shuttle driver was also polite but funny and Arundel Mills Mall and Live Casino were both minutes away. Overall it was time and money well...

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Helpful?
1Thank MommaLady_3
KLyons-GM, General Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Thank you for staying with us here at the Holiday Inn Express BWI-West. So glad we were able to accomodate all of your lodging needs. It's great to see that you've also had the chance to enjoy some of our local attractions during your stay with us. We really appreciate you taking the time to give us your comments and...

Reviewed 23 March 2014 via mobile

Came to Hanover for work and have been in and out this location several times and have to say that it isn't to shabby at all. The breakfast was good and for sure a good spread. The beds are very comfy for someone who needs a firmer bed to sleep. The only down fall is the ac units in the...

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Helpful?
1Thank Jimhandy1983
KLyons-GM, General Manager at Holiday Inn Express Baltimore - BWI Airport West, responded to this review

Thank you for staying with us here at the Holiday Inn Express BWI-West. We really appreciate your loyalty. We're really glad to have been able to accomodate all of your lodging needs with the exception of the A/C unit. We really do apologize for the unit not getting as cold as you would have liked it. We will be sure...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Holiday Inn Express BWI has heard your comments about the need to upgrade our hotel and are happy to report that we have just completed a 100% total renovation. From walls and cielings to carpet and furniture you will find we have thought of all your comments and needs. We eagerly look forward to your comments as you visit our location and see for yourself what a great product we have to compliment our staff that is eager to make your stay a great one. Hotel offers free shuttle service to BWI Airport & local attractions within 5 miles. Stay Smart at the Holiday Inn Express BWI Airport Hotel West! Conveniently located just 7 minutes from BWI Airport; and 3 minutes from Arundel Mills Mall featuring over 200 stores, Dave & Buster's and Medieval Times Dinner Theatre. The hotel is an 18 minute drive to the Baltimore Inner Harbor, Baltimore Orioles at Camden Yards, and the home of the Baltimore Ravens at M&T Bank Stadium. Other attractions include the Baltimore National Aquarium, Annapolis Naval Academy and Historic Annapolis, Six Flags, Timonium Fairgrounds and Washington DC points of interest. The hotel is minutes to Northrop Grumman, Daimler Chrysler, Siemens, John Hopkins, Ft. Meade and NSA. Enjoy the comfort and services you have come to expect from Holiday Inn Express, including the complimentary Express Start Breakfast Bar with our signature Cinnamon Rolls and Simply Smart bedding and bath initiative. The hotel offers free local phone calls, high-speed Internet and shuttle 24/7 to BWI Airport, MARC Commuter Train, MTA Light Rail, and Amtrak Station. Tired of paying expensive parking fees at BWI Airport? Our park and fly package is the perfect solution! Make the Smart Choice for a good night's sleep. ... more   less 

Additional Information about Holiday Inn Express Baltimore - BWI Airport West

Address: 7481 Ridge Road, Hanover, MD 21076
Region: United States > Maryland > Hanover
Price Range: £85 - £134 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Baltimore - BWI Airport West 2.5*
Number of rooms: 159
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Also Known As:
Holiday Inn Express Baltimore - Bwi Airport West Hotel Hanover
Holiday Inn Hanover
Hanover Holiday Inn
Hotel Style:
#3 Family Hotel in Hanover
#4 Business Hotel in Hanover
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Baltimore - BWI Airport West staff and other travellers.
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Shillington, Pennsylvania
1 month ago
Oakland, California
5 months ago

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Questions? Get answers from Holiday Inn Express Baltimore - BWI Airport West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 307 hard bed ”
 of 5 bubbles Cutnqueen, 3 Jan 2017 | Read review
“Quiet floors, professional staff, free breakfast, manager is awesome and professional, fitness center and free internet”
 of 5 bubbles parks112, 16 Dec 2016 | Read review
“Bathrooms have always been very clean which is important to me!”
 of 5 bubbles , 6 Dec 2016 | Read review
“5.00 daily”
 of 5 bubbles jaysU2636RD, 27 Nov 2016 | Read review
“Rooms away from the elevators are quieter.”
 of 5 bubbles DORISL802, 8 Sep 2016 | Read review
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