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All reviewsmetro stationdowntown dcbusiness parkredskins gameaverage courtyardfedex fieldbusiness areaoverlooking the courtyardfree shuttle serviceorange linehotels offermarriott courtyardmarriott rewardsfree breakfastbasic amenitieshave stayed at this hotel severalbathroom light
Hotel was warm and welcoming. Rooms were clean and comfortable, as was the entire hotel. The staff was friendly and professional. Kennedy was an absolute pleasure to work with. She checked us in and was very informative about the area. She always had a smile...More
Thank Ralph H
Response from Rachael H, General Manager at Courtyard New Carrollton LandoverResponded 30 June 2017
Thank you for sharing the wonderful review posted! I am glad you had the pleasure of meeting our desk agent. She is an absolute asset to our Team! I am glad you found our hotel to be clean and comfortable. Our staff strive...More
I typically void making any negative reviews as I'd rather spend my time giving places that are great some attention so that others can enjoy certain experiences. But this stay had so many issues that I feel it important to warn other travelers. First, I...More
Response from Rachael H, General Manager at Courtyard New Carrollton LandoverResponded 3 April 2017
Thank you for taking the time to share your recent experience. We certainly like reading about our guests' positive feedback. However, when we miss the mark that information is very valuable as well. It allows us the opportunity to make corrections as needed...More
Very disappointing with this stay. Made reservation several months ahead for room near lobby and that was the first thing to go wrong. Didn't happen! Place far from lobby across from pool and next to fitness room. We are both seniors with mobility issues and...More
Response from Rachael H, General Manager at Courtyard New Carrollton LandoverResponded 14 March 2017
Thank you for taking the time to share your feedback about your recent stay. I am sorry to read that your stay was disappointing. Our staff makes every effort to accommodate our guests' requests such as room location, floor preferences, etc. I would...More
The Courtyard New Carrollton is a mid-range Marriott property that offers very good value and location. It is just 5 blocks walk (through a suburban office park area) from the New Carrollton Metro and Amtrak train station, and is just inside the Capital Beltway. I...More
We visited the hotel for its location (close to a direct metro line to Washington D.C) with our family of four, for the duration of 2 nights in march 2017. One of our search criteria was the availability of a pool.
The location was indeed...More
Thank Dieuwertje V
Response from Rachael H, General Manager at Courtyard New Carrollton LandoverResponded 2 March 2017
Dear Dieuwertje V,
Thank you for taking the time to share your experience about the Courtyard New Carrollton. I am glad our location was convenient and your room cleanliness met your expectations. I am disappointed to read how your concerns with the pool were handled....More
The shuttle is free. However I only know it goes to the airport and train. It may go other places but I'm not certain. If you need to take the train it is $7 per ride, or you can buy an all day ticket.