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Holiday Inn Express & Suites Laurel

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Holiday Inn Express & Suites Laurel
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220 Reviews from our TripAdvisor Community

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Showing 217: English reviews
Mountain View
Reviewed 1 week ago

This was a one-night stay in the middle of a long drive and we weren't expecting top quality from a Holiday Inn, but this hotel surprised us. Great room, friendly front desk staff, breakfast and free parking included. We would return here!

Thank Linda S
Reviewed 2 weeks ago via mobile

I'm an IHG reward club member, so I do frequently stay at Holiday Inn establishments, however there really are some that are better than others! This 1 was one of my favorites. The only problem I encountered was a non working microwave. Everything else was great... staff, food, room, amenities, etc.... location is amazing. So many restaurants nearby, so much...

Thank j2dagee68
FrontOfficeMgrMsJean, Front Office Manager at Holiday Inn Express & Suites Laurel, responded to this review

Thank you for your feedback, and giving our hotels 5 Stars. I'm so sorry that you had trouble with your microwave. I will make sure we address all of your concerns. We strive to provide great service to our guest.

Neptune Beach, Florida
Reviewed 2 weeks ago

We have stayed there previously and each time we have been very satisfied. Would recommend to anyone for the convenience and quality of the hotel. There are plenty of places to eat close by and the breakfast at the hotel is a plus.

1Thank Carole M
Wade, North Carolina
Reviewed 3 weeks ago via mobile

What impressed me first was the phone call I received to verify that I was coming. The lady (I'm sorry I can't remember her name) was so professional and courteous. I told her that we would be arriving barring that I not get lost again... upon arrival the reception staff was very helpful and very enthusiastic about helping if we...

Thank mahopes
Management response:

Thank you so very much for taking the time to provide us with a wonderful feedback. We take pride taking excellant care of our guest. We truely appreciate your business.

Delmar, Maryland
Reviewed 3 weeks ago

My boyfriend and I stayed here for one night. We had a concert planned in Silver spring. The hotel was nice. Check in and check out were super easy. Staff was friendly. Room was clean. Pillows were comfy. We would stay here again if in the area.

Thank Brandy T
Greensboro, North Carolina
Reviewed 20 October 2016

My wife and I stayed at the Holiday Inn as a one night stay. It was a good room, had easy check-in, good office area, TV was fine, clean, nice bed, quiet and plenty of towels. The Wi-Fi was very slow, but that was the only complaint.

Thank Joe B
Management response:

Thank you so much for taking the time to write a response about our hotel. I am sorry you had problems with the internet. Currently we are working hard correct the problem with the internet.

Fort Mill, South Carolina
Reviewed 12 October 2016 via mobile

I stayed here for 2 nights the end of September. The hotel and the rooms were immaculate. The staff was very courteous and the breakfast that they had in the a.m. was actually delicious. They have coffee and tea set up 24-7 in the lobby and it was always nice and fresh and hot. I definitely would stay here again

2Thank MaryM925424
Management response:

Thank you so much for your wonderful response... We are so excited that you enjoyed your stay. And we hope you stay again.

Berrien County, Michigan
Reviewed 5 October 2016

My husband was going to DC for some meetings and my son and I decided to ride with him. We knew in advance that He would be away for the most part of the day, so it was very important to enjoy the hotel. As soon as we approached the neighborhood, after many hours of drive, I already started to...

Thank ornellagg
Management response:

Thank you so much for a wonderful response, and we hope to do business with you soon.

Reviewed 2 October 2016 via mobile

The hotel was nice the staff was nice and friendly my room and the furnishings were clean fidge and microwave in the room bed comfortable everything good except..... I stayed in 217 the odd numbered side faces the service road for the main street and night and day loud motorcycles police sirens at night kids on racing on their motorcycles...

Thank Aaron R
Management response:

I'm so sorry that your stay was not a good one.. I surely hope you give us another try in the future.

Massena, New York
Reviewed 24 September 2016 via mobile

The hotel has a nice clean appearance. The staff friendly and helpful. Breakfast was your typical help yourself hotel free breakfast, open til noon until December. As an IHG member, very disappointed with the hot tub. I booked specifically for that knowing I had a 9 hour drive. First night it was out of order for the remainder of the...

Thank MatthewJPeacock
Management response:

I do apologize that our Hot tub was out of order. We are working hard to correct the problem.

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  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
Our beautiful Holiday Inn Express & Suites Laurel Lakes staff is ready to welcome you, we are located in a great area with lots of restaurants, shopping, with a lake in our backyard, minutes away from a metro station, short distance to Washington DC and the BWI airport. ... more   less 

Additional Information about Holiday Inn Express & Suites Laurel

Address: 14402 Laurel Pl, Laurel, MD 20707-6100 (Formerly Comfort Suites)
Region: United States > Maryland > Laurel
Price Range: £75 - £120 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Laurel 2.5*
Number of rooms: 119
Reservation Options:
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Also Known As:
Comfort Suites Laurel Lakes Hotel Laurel
Laurel Comfort Suites
Hotel Style:
#1 Business Hotel in Laurel
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Laurel staff and other travellers.
2 questions
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North Vernon
10 months ago

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Questions? Get answers from Holiday Inn Express & Suites Laurel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Even number rooms are away from highway.”
 of 5 bubbles 41brandyt, 14 Nov 2016 | Read review
“No tips for this hotel”
 of 5 bubbles OldBristolSailor, 1 Aug 2016 | Read review
“Quieter rooms in back of hotel. The front faces the parking lot.”
 of 5 bubbles kathyd308, 22 Jun 2016 | Read review
“Best views”
 of 5 bubbles porthom07, 15 Jun 2016 | Read review
“Quiet hotel”
 of 5 bubbles MzAfrican, 2 Jun 2016 | Read review
5 of 5
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