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Quality Inn & Suites Laurel

1 N 2nd St, Laurel, MD 20707-1866
About
Location
Cleanliness
Service
Value
In the heart of Historic Old Town Laurel you will find the Quality Inn & Suites Laurel. Centrally located between Washington, DC and Baltimore, MD we are just minutes away from area businesses, transportation, major attractions, shops, and dining. At the Quality Inn & Suites Laurel we make your stay relaxing and carefree by offering valued amenities such as: free wireless internet access, free hot breakfast served daily, free parking, daily housekeeping service, outdoor pool (open Memorial Day through Labor Day), and on-site restaurant.
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Property amenities
Free Parking
Pool
Pets Allowed ( Dog / Pet Friendly )
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Multilingual Staff
Self-Serve Laundry
Wheelchair access
Restaurant
Dry Cleaning
Meeting Rooms
Hot Tub
Golf course
Business Centre with Internet Access
Laundry Service
Banquet Room
Conference Facilities
Non-Smoking Hotel
Outdoor pool
Breakfast Available
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Room features
Non-Smoking Rooms
Accessible rooms
Air Conditioning
Family Rooms
Smoking rooms available
Microwave
Refrigerator in room
Good to know
HOTEL STYLE
Safe
Budget
HOTEL CLASS
Location
Full view
Getting there
Balt.-Wash. Intl Airport10 mi
Ronald Reagan National Airport21 mi
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Nearby restaurants
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Nearby attractions
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Reviews & more
21Reviews
45Photos
0Q+A
6Room tips
Traveller rating
  • 6
  • 3
  • 4
  • 3
  • 5
Time of year
Traveller type
Language
  • Filter
  • English
Show reviews that mention
I travel frequently to the area, and booked this hotel for the first time. It seemed ok last night, except that some channels that were supposed to be available were not.
This morning, no hot water. Apparently no hot water since last week. Guests were not informed. I asked othe
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Response from Khushi P, General Manager at Quality Inn & Suites Laurel
Responded yesterday
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience
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For the area, there weekly rate is quite a deal. Its location is perfect in Laurel because it is surrounded by everything (food, retail, shopping, recreation, etc) and its just right outside the capital. I like there parking options as you could park almost anywhere and there wa
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Response from Khushi P, General Manager at Quality Inn & Suites Laurel
Responded 25 Sep 2018
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Khushi Patel General Manager
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The lobby is clean, but the general feel of the hotel is tired. The breakfast "area" is really more of a nook plus a table. Son had to wait over 10 minutes just for the only waffle Machine amongst 20 guests, good forbid if he'd wanted a second one. The room was a suit, right next
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Response from Khushi P, General Manager at Quality Inn & Suites Laurel
Responded 25 Sep 2018
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Khushi Patel General Manager
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The front desk was rude and ignorant during our check in process. Took forever and still ended up sending us to the wrong room.
Wanted to speak to the general manager, left several messages and voicemails, no return calls for 2 WEEKS!!!!! The front desk girl Destiny held an att
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Response from Khushi P, General Manager at Quality Inn & Suites Laurel
Responded 25 Sep 2018
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Khushi Patel General Manager
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If you ever stay here ask for Jody. He is a grate guy very kind and friendly, just makes you feel at home. I wish more hotels had employees like Mr. Jody !!! Thank you for a awesome experience!!!! I will be back soon!!!
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Response from Khushi P, General Manager at Quality Inn & Suites Laurel
Responded 27 Aug 2018
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Khushi Patel General Manager
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Business Centre & Event Rooms
Photo provided by managementQuality Inn & Suites Laurel
Spacious suite with added amenities
Photo provided by managementQuality Inn & Suites Laurel
Spacious suite with added amenities
Photo provided by managementQuality Inn & Suites Laurel
Spacious suite with added amenities
Previous
"Choose a room on the top floor, because plumbing below the floors can be noticeable"
"I stayed in 419"
"great overall"
"very nice room"
"stay away from this property"
Previous
12
PRICE RANGE
US$67 - US$106 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quality hotel laurelquality inn and suitesquality inn laurellaurel quality inn
LOCATION
United StatesMarylandLaurel
NUMBER OF ROOMS
96
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