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All reviewshonor systemdesk countercompared to similar hotelsno daily maid servicefree laundryseparate bedroomroom was cleanbwi airportcounter topextended staywork spacerewards programthe free airport shuttleshuttle serviceevery half hourup to datetwo night stay
The property, rooms, bathrooms, common areas and Candlewood Cupboard are kept clean, up to date and well stocked. Thanks, Candlewood!
The staff, however, wasn't on par during our two-night stay. The front desk workers initially weren't prepared for our check-in (I'm a premier member of...More
We have stayed here previously a few years ago multiple times. We liked the "Stay,Park & fly" feature so that was the main reason for booking. Upon arrival @ 9:30 pm, I mentioned that we needed to leave our vehicle for 6 days. Sorry, was...More
Thank David M
Response from IHGService, Guest Relations Manager at Candlewood Suites Baltimore-LinthicumResponded 22 June 2017
Dear David M,
Thank you for your recent stay with us and reviewing our property. I am delighted to have you as our valued guest and appreciate you liked the convenient location of our hotel. I would like to apologize for the level of service...More
I stayed in Room 301 because I had a flight that left out of BWI at 6 a.m. the next morning. I had called and made the reservation. Upon arrival, I was greeted and registered quickly. The lady who checked me in asked if I...More
We stayed here this week and caught a 4:30AM shuttle to the airport. We found the check-in easy and the staff very helpful. Easily booked and got on the free shuttle which can depart every half hour on the half hour. The room was large...More
Last stayed at these Candlewood suites a little over six months ago. Now in May the place has gone down hill fast . The parking lot and hallways were very dirty . The bedroom was clean but had a bad smell , standing water in...More
Response from IHGService, Guest Relations Manager at Candlewood Suites Baltimore-LinthicumResponded 3 June 2017
Thank you for posting a candid feedback from your recent stay with us. I was concerned to see that you were not impressed with our property particularly with the condition of the parking lot and the hallways as well as the room smell....More
Response from Shirley D | Property representative |
You must have a valid credit card on file to cover all charges including room and tax. Hotel does not take cash paying guest. However, as another person stated, upon checking out you can change your method of payment to cash.