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All reviewsfront deskbedroom suitefull size fridgeevery morninghome away from homeyogurtbreakfast was excellentwould recommend this hotel to anyonequiet hotelgeneral managergreat place to stayarundel millsexercise roomfitness centerfree breakfastevening receptionthe breakfast area
I had the benefit of getting this place booked for me as I was travelling for work, the staff was great but sometimes would be MIA from the front desk for not an excruciating amount of time but I feel like someone needs to man...More
Thank Justin R
Response from StaybridgeSuitesBWI, Manager at Staybridge Suites Baltimore BWI AirportResponded 1 week ago
We appreciate your feedback and your nice comments. We look forward to your next visit
While I was present only for a business meeting, the property is very nice. Lobby area is somewhat small, but breakfast nook is spacious. Employees were helpful and courteous. Location is easy to find from I-695, and Mr route 295, the Spellman Parkway.
I’m a long term guest,almost 1year,and have had 3 billing issues. The housekeeping is non existent,At least the laundry is free,I have to wash my own bedding and I purchased cleaning supplies and a vacumn after numerous attempts to get my room cleaned properly.The property...More
Response from StaybridgeSuitesBWI, Manager at Staybridge Suites Baltimore BWI AirportResponded 3 weeks ago
We are very sorry to hear that you found your experience at our hotel disappointing, and that we did not live up to your expectations. I will review your comments with the staff.
At this Staybridge the staff was friendly and the hotel riim was clean which is something I scrutinize. The actual room was great the complementary breakfast and 3 night a week social with food, wine and beer waa a definite plus. It was close to...More
Response from StaybridgeSuitesBWI, General Manager at Staybridge Suites Baltimore BWI AirportResponded 10 December 2017
Thanks your for your feedback and choosing the Staybridge Suites BWI.
Arrived here very tired after a long day. We checked in for one night and were heading to our room when we were stopped and told we owed $75 more. Apparently they charge that with no upfront notice as a pet cleaning fee. $75 for...More
Response from StaybridgeSuitesBWI, Manager at Staybridge Suites Baltimore BWI AirportResponded 6 December 2017
We are very sorry to hear that you found your experience at our hotel disappointing, and that we did not live up to your expectations. We will address these concerns.We take all reviews positive and negative very seriously, and your feedback will help us improve...More